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  3. Game freezes every time the game ends.

Game freezes every time the game ends.

Scheduled Pinned Locked Moved MW3 Client Support
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  • Lobaundefined Offline
    Lobaundefined Offline
    Loba
    wrote on last edited by
    #1

    So every time i launch a server, I can play the match but when it finishes it freezes at the scoreboard and thus I have to restart the game and reopen the launcher as well. Any fixes on this?

    1 Reply Last reply
    0
    • H3X1Cundefined Offline
      H3X1Cundefined Offline
      H3X1C
      Plutonium Staff
      wrote on last edited by
      #2

      Please provide me with a screenshot of your game folder.

      1 Reply Last reply
      0
      • Lobaundefined Offline
        Lobaundefined Offline
        Loba
        wrote on last edited by
        #3

        Screenshot (18).png

        Is this what's needed? I can go into the sub folders and screenshot as well.

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        • H3X1Cundefined Offline
          H3X1Cundefined Offline
          H3X1C
          Plutonium Staff
          wrote on last edited by
          #4

          Yes, that is perfect, thank you.

          This issue could be related to broken game files, so could you go to steam and go to the properties of your MW3 and verify the files. Please report back if this fixes your issue.

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          0
          • Lobaundefined Offline
            Lobaundefined Offline
            Loba
            wrote on last edited by
            #5

            Screenshot (19).png

            So once I verified it, I got this message on steam. I decided to play a normal trickshot server and the game still freezes at the scoreboard. So how do I fix what had failed during the verification?

            1 Reply Last reply
            0
            • H3X1Cundefined Offline
              H3X1Cundefined Offline
              H3X1C
              Plutonium Staff
              wrote on last edited by
              #6

              When it said 1 failed file, it would have gone and redownloaded it for you. So your base game is not the problem.

              Could you please post a list of installed programs on your PC?

              1 Reply Last reply
              0
              • Lobaundefined Offline
                Lobaundefined Offline
                Loba
                wrote on last edited by
                #7

                How exactly could I do that. By programs do you mean "Apps and Features" on Windows 10?

                1 Reply Last reply
                0
                • H3X1Cundefined Offline
                  H3X1Cundefined Offline
                  H3X1C
                  Plutonium Staff
                  wrote on last edited by
                  #8

                  https://helpdeskgeek.com/how-to/generate-a-list-of-installed-programs-in-windows/

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                  • Lobaundefined Offline
                    Lobaundefined Offline
                    Loba
                    wrote on last edited by
                    #9

                    Name Version
                    BCC 8 OFX 64Bit 8.0.1
                    Office 16 Click-to-Run Extensibility Component 16.0.12624.20442
                    Office 16 Click-to-Run Localization Component 16.0.12624.20442
                    Office 16 Click-to-Run Extensibility Component 64-bit Registration 16.0.12624.20442
                    Office 16 Click-to-Run Licensing Component 16.0.12624.20466
                    MSVCRT Redists 1.0
                    VEGAS Pro 15.0 15.0.177
                    Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 9.0.21022
                    Update for Windows 10 for x64-based Systems (KB4023057) 2.61.0.0
                    HP Google Drive Plugin 36.0.102.68541
                    Preset Manager 2.0 2.0.114
                    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 10.0.40219
                    Microsoft Visual C++ 2005 Redistributable (x64) 8.0.61000
                    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 10.0.40219
                    Acer Quick Access 2.01.3028
                    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 12.0.21005
                    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 12.0.21005
                    Magic Bullet Suite 64-bit 11.1.2
                    Teams Machine-Wide Installer 1.2.0.19260
                    Epic Games Launcher 1.1.167.0
                    Microsoft VC++ redistributables repacked. 12.0.0.0
                    Intel(R) Management Engine Components 1.0.0.0
                    Intel(R) Trusted Connect Service Client 1.45.447.1
                    HP EmailSMTP Plugin 43.0.0.0
                    Microsoft Visual C++ 2005 Redistributable 8.0.59193
                    Apple Software Update 2.1.3.127
                    Microsoft Visual C++ 2019 X86 Additional Runtime - 14.25.28508 14.25.28508
                    Care Center 2.00.3029
                    Qualcomm Atheros Bluetooth Installer (64) 10.0.0.312
                    QuickTime 7 7.79.80.95
                    Intel(R) ME UninstallLegacy 1.0.1.0
                    Apple Application Support 2.3.6
                    Product Improvement Study for HP ENVY 5000 series 44.4.2678.1977
                    Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 12.0.21005
                    HP SharePoint Plugin 43.0.0.0
                    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 9.0.30729.6161
                    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 9.0.30729.6161
                    Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 12.0.21005
                    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 9.0.21022
                    LogMeIn Hamachi 2.2.0.633
                    TI-Nspire CX Student Software 5.1.3.73
                    Qualcomm Atheros Setup 1.00.0000
                    Microsoft Visual C++ 2017 X64 Minimum Runtime - 14.16.27033 14.16.27033
                    Microsoft Visual C++ 2017 X64 Additional Runtime - 14.16.27033 14.16.27033
                    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 11.0.61030
                    Intel(R) Chipset Device Software 10.1.1.44
                    HP ENVY 5000 series Basic Device Software 44.4.2678.1977
                    HP FTP Plugin 43.0.0.0
                    Dolby Audio X2 Windows API SDK 0.8.8.87
                    UpdateAssistant 1.20.0.0
                    Intel(R) Serial IO 30.100.1713.2
                    Intel(R) Management Engine Components 1.0.0.0
                    Dolby Audio X2 Windows APP 0.8.8.76

                    Google Update Helper 1.3.35.451
                    Acer Collection 1.01.3011
                    Microsoft VC++ redistributables repacked. 12.0.0.0
                    HP OneDrive Plugin 36.0.0.0
                    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 11.0.61030
                    Microsoft Visual C++ 2005 Redistributable 8.0.61001
                    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 11.0.61030
                    HP Dropbox Plugin 36.0.102.68541
                    Intel(R) Rapid Storage Technology 15.7.0.1014
                    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 9.0.30729
                    HP ENVY 5000 series Help 44.0.0
                    Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.25.28508 14.25.28508
                    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 11.0.61030
                    Epic Games Launcher Prerequisites (x64) 1.0.0.0

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                    • H3X1Cundefined Offline
                      H3X1Cundefined Offline
                      H3X1C
                      Plutonium Staff
                      wrote on last edited by
                      #10

                      Thanks, could you see if you have any crash dumps, they would be in this folder:
                      C:\Users\username\AppData\Local\Plutonium\crashdumps

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                      0
                      • Lobaundefined Offline
                        Lobaundefined Offline
                        Loba
                        wrote on last edited by
                        #11

                        Screenshot (21).png

                        Yes, I have three of them.

                        h6rtmannundefined H3X1Cundefined 2 Replies Last reply
                        0
                        • Lobaundefined Loba

                          Screenshot (21).png

                          Yes, I have three of them.

                          h6rtmannundefined Offline
                          h6rtmannundefined Offline
                          h6rtmann
                          Contributor
                          wrote on last edited by
                          #12

                          Swipey I'd assume for H3X1C to find out what's causing the issue, upload the latest crashdump to PasteBin.

                          1 Reply Last reply
                          0
                          • Lobaundefined Loba

                            Screenshot (21).png

                            Yes, I have three of them.

                            H3X1Cundefined Offline
                            H3X1Cundefined Offline
                            H3X1C
                            Plutonium Staff
                            wrote on last edited by
                            #13

                            Swipey please upload them so I can ask a Dev to possibly take a look.

                            1 Reply Last reply
                            0
                            • Lobaundefined Offline
                              Lobaundefined Offline
                              Loba
                              wrote on last edited by
                              #14

                              How do I put the crashdumps in the PasteBin? I tried copy and paste, and dragging the files.

                              h6rtmannundefined H3X1Cundefined 2 Replies Last reply
                              0
                              • Lobaundefined Loba

                                How do I put the crashdumps in the PasteBin? I tried copy and paste, and dragging the files.

                                h6rtmannundefined Offline
                                h6rtmannundefined Offline
                                h6rtmann
                                Contributor
                                wrote on last edited by
                                #15

                                Swipey There's a text document within that folder. For the .dmp files, just use this function:
                                alt text

                                1 Reply Last reply
                                0
                                • Lobaundefined Loba

                                  How do I put the crashdumps in the PasteBin? I tried copy and paste, and dragging the files.

                                  H3X1Cundefined Offline
                                  H3X1Cundefined Offline
                                  H3X1C
                                  Plutonium Staff
                                  wrote on last edited by
                                  #16

                                  Swipey Don't use pastebin, you will need to use something like google drive or mega to upload the files.

                                  1 Reply Last reply
                                  0
                                  • Lobaundefined Offline
                                    Lobaundefined Offline
                                    Loba
                                    wrote on last edited by
                                    #17

                                    Text file:
                                    Exception Code: 0xC0000005
                                    Exception Address: 0x004A5942

                                    DMP files:
                                    https://drive.google.com/open?id=1LsucT_ZRfPEuPQmt6dF2EmlY6EecJyoM

                                    1 Reply Last reply
                                    0
                                    • H3X1Cundefined Offline
                                      H3X1Cundefined Offline
                                      H3X1C
                                      Plutonium Staff
                                      wrote on last edited by
                                      #18

                                      RektInator Again when you get a chance could you take a look.
                                      -> His game crashes after every game on the scoreboard

                                      1 Reply Last reply
                                      0
                                      • Lobaundefined Offline
                                        Lobaundefined Offline
                                        Loba
                                        wrote on last edited by
                                        #19

                                        Hi this problem hasn't been resolved, anything I can do to fix it?

                                        H3X1Cundefined 1 Reply Last reply
                                        0
                                        • Lobaundefined Loba

                                          Hi this problem hasn't been resolved, anything I can do to fix it?

                                          H3X1Cundefined Offline
                                          H3X1Cundefined Offline
                                          H3X1C
                                          Plutonium Staff
                                          wrote on last edited by
                                          #20

                                          Swipey sadly I can't suggest anything more, the dump may have more information but I don't have the means to look at it.

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