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  3. Game freezes every time the game ends.

Game freezes every time the game ends.

Scheduled Pinned Locked Moved MW3 Client Support
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  • H3X1Cundefined Offline
    H3X1Cundefined Offline
    H3X1C
    Plutonium Staff
    wrote on last edited by
    #2

    Please provide me with a screenshot of your game folder.

    1 Reply Last reply
    0
    • Lobaundefined Offline
      Lobaundefined Offline
      Loba
      wrote on last edited by
      #3

      Screenshot (18).png

      Is this what's needed? I can go into the sub folders and screenshot as well.

      1 Reply Last reply
      0
      • H3X1Cundefined Offline
        H3X1Cundefined Offline
        H3X1C
        Plutonium Staff
        wrote on last edited by
        #4

        Yes, that is perfect, thank you.

        This issue could be related to broken game files, so could you go to steam and go to the properties of your MW3 and verify the files. Please report back if this fixes your issue.

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        • Lobaundefined Offline
          Lobaundefined Offline
          Loba
          wrote on last edited by
          #5

          Screenshot (19).png

          So once I verified it, I got this message on steam. I decided to play a normal trickshot server and the game still freezes at the scoreboard. So how do I fix what had failed during the verification?

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          • H3X1Cundefined Offline
            H3X1Cundefined Offline
            H3X1C
            Plutonium Staff
            wrote on last edited by
            #6

            When it said 1 failed file, it would have gone and redownloaded it for you. So your base game is not the problem.

            Could you please post a list of installed programs on your PC?

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            0
            • Lobaundefined Offline
              Lobaundefined Offline
              Loba
              wrote on last edited by
              #7

              How exactly could I do that. By programs do you mean "Apps and Features" on Windows 10?

              1 Reply Last reply
              0
              • H3X1Cundefined Offline
                H3X1Cundefined Offline
                H3X1C
                Plutonium Staff
                wrote on last edited by
                #8

                https://helpdeskgeek.com/how-to/generate-a-list-of-installed-programs-in-windows/

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                0
                • Lobaundefined Offline
                  Lobaundefined Offline
                  Loba
                  wrote on last edited by
                  #9

                  Name Version
                  BCC 8 OFX 64Bit 8.0.1
                  Office 16 Click-to-Run Extensibility Component 16.0.12624.20442
                  Office 16 Click-to-Run Localization Component 16.0.12624.20442
                  Office 16 Click-to-Run Extensibility Component 64-bit Registration 16.0.12624.20442
                  Office 16 Click-to-Run Licensing Component 16.0.12624.20466
                  MSVCRT Redists 1.0
                  VEGAS Pro 15.0 15.0.177
                  Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 9.0.21022
                  Update for Windows 10 for x64-based Systems (KB4023057) 2.61.0.0
                  HP Google Drive Plugin 36.0.102.68541
                  Preset Manager 2.0 2.0.114
                  Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 10.0.40219
                  Microsoft Visual C++ 2005 Redistributable (x64) 8.0.61000
                  Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 10.0.40219
                  Acer Quick Access 2.01.3028
                  Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 12.0.21005
                  Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 12.0.21005
                  Magic Bullet Suite 64-bit 11.1.2
                  Teams Machine-Wide Installer 1.2.0.19260
                  Epic Games Launcher 1.1.167.0
                  Microsoft VC++ redistributables repacked. 12.0.0.0
                  Intel(R) Management Engine Components 1.0.0.0
                  Intel(R) Trusted Connect Service Client 1.45.447.1
                  HP EmailSMTP Plugin 43.0.0.0
                  Microsoft Visual C++ 2005 Redistributable 8.0.59193
                  Apple Software Update 2.1.3.127
                  Microsoft Visual C++ 2019 X86 Additional Runtime - 14.25.28508 14.25.28508
                  Care Center 2.00.3029
                  Qualcomm Atheros Bluetooth Installer (64) 10.0.0.312
                  QuickTime 7 7.79.80.95
                  Intel(R) ME UninstallLegacy 1.0.1.0
                  Apple Application Support 2.3.6
                  Product Improvement Study for HP ENVY 5000 series 44.4.2678.1977
                  Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 12.0.21005
                  HP SharePoint Plugin 43.0.0.0
                  Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 9.0.30729.6161
                  Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 9.0.30729.6161
                  Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 12.0.21005
                  Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 9.0.21022
                  LogMeIn Hamachi 2.2.0.633
                  TI-Nspire CX Student Software 5.1.3.73
                  Qualcomm Atheros Setup 1.00.0000
                  Microsoft Visual C++ 2017 X64 Minimum Runtime - 14.16.27033 14.16.27033
                  Microsoft Visual C++ 2017 X64 Additional Runtime - 14.16.27033 14.16.27033
                  Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 11.0.61030
                  Intel(R) Chipset Device Software 10.1.1.44
                  HP ENVY 5000 series Basic Device Software 44.4.2678.1977
                  HP FTP Plugin 43.0.0.0
                  Dolby Audio X2 Windows API SDK 0.8.8.87
                  UpdateAssistant 1.20.0.0
                  Intel(R) Serial IO 30.100.1713.2
                  Intel(R) Management Engine Components 1.0.0.0
                  Dolby Audio X2 Windows APP 0.8.8.76

                  Google Update Helper 1.3.35.451
                  Acer Collection 1.01.3011
                  Microsoft VC++ redistributables repacked. 12.0.0.0
                  HP OneDrive Plugin 36.0.0.0
                  Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 11.0.61030
                  Microsoft Visual C++ 2005 Redistributable 8.0.61001
                  Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 11.0.61030
                  HP Dropbox Plugin 36.0.102.68541
                  Intel(R) Rapid Storage Technology 15.7.0.1014
                  Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 9.0.30729
                  HP ENVY 5000 series Help 44.0.0
                  Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.25.28508 14.25.28508
                  Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 11.0.61030
                  Epic Games Launcher Prerequisites (x64) 1.0.0.0

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                  • H3X1Cundefined Offline
                    H3X1Cundefined Offline
                    H3X1C
                    Plutonium Staff
                    wrote on last edited by
                    #10

                    Thanks, could you see if you have any crash dumps, they would be in this folder:
                    C:\Users\username\AppData\Local\Plutonium\crashdumps

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                    • Lobaundefined Offline
                      Lobaundefined Offline
                      Loba
                      wrote on last edited by
                      #11

                      Screenshot (21).png

                      Yes, I have three of them.

                      h6rtmannundefined H3X1Cundefined 2 Replies Last reply
                      0
                      • Lobaundefined Loba

                        Screenshot (21).png

                        Yes, I have three of them.

                        h6rtmannundefined Offline
                        h6rtmannundefined Offline
                        h6rtmann
                        Contributor
                        wrote on last edited by
                        #12

                        Swipey I'd assume for H3X1C to find out what's causing the issue, upload the latest crashdump to PasteBin.

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                        • Lobaundefined Loba

                          Screenshot (21).png

                          Yes, I have three of them.

                          H3X1Cundefined Offline
                          H3X1Cundefined Offline
                          H3X1C
                          Plutonium Staff
                          wrote on last edited by
                          #13

                          Swipey please upload them so I can ask a Dev to possibly take a look.

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                          0
                          • Lobaundefined Offline
                            Lobaundefined Offline
                            Loba
                            wrote on last edited by
                            #14

                            How do I put the crashdumps in the PasteBin? I tried copy and paste, and dragging the files.

                            h6rtmannundefined H3X1Cundefined 2 Replies Last reply
                            0
                            • Lobaundefined Loba

                              How do I put the crashdumps in the PasteBin? I tried copy and paste, and dragging the files.

                              h6rtmannundefined Offline
                              h6rtmannundefined Offline
                              h6rtmann
                              Contributor
                              wrote on last edited by
                              #15

                              Swipey There's a text document within that folder. For the .dmp files, just use this function:
                              alt text

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                              0
                              • Lobaundefined Loba

                                How do I put the crashdumps in the PasteBin? I tried copy and paste, and dragging the files.

                                H3X1Cundefined Offline
                                H3X1Cundefined Offline
                                H3X1C
                                Plutonium Staff
                                wrote on last edited by
                                #16

                                Swipey Don't use pastebin, you will need to use something like google drive or mega to upload the files.

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                                0
                                • Lobaundefined Offline
                                  Lobaundefined Offline
                                  Loba
                                  wrote on last edited by
                                  #17

                                  Text file:
                                  Exception Code: 0xC0000005
                                  Exception Address: 0x004A5942

                                  DMP files:
                                  https://drive.google.com/open?id=1LsucT_ZRfPEuPQmt6dF2EmlY6EecJyoM

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                                  0
                                  • H3X1Cundefined Offline
                                    H3X1Cundefined Offline
                                    H3X1C
                                    Plutonium Staff
                                    wrote on last edited by
                                    #18

                                    RektInator Again when you get a chance could you take a look.
                                    -> His game crashes after every game on the scoreboard

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                                    0
                                    • Lobaundefined Offline
                                      Lobaundefined Offline
                                      Loba
                                      wrote on last edited by
                                      #19

                                      Hi this problem hasn't been resolved, anything I can do to fix it?

                                      H3X1Cundefined 1 Reply Last reply
                                      0
                                      • Lobaundefined Loba

                                        Hi this problem hasn't been resolved, anything I can do to fix it?

                                        H3X1Cundefined Offline
                                        H3X1Cundefined Offline
                                        H3X1C
                                        Plutonium Staff
                                        wrote on last edited by
                                        #20

                                        Swipey sadly I can't suggest anything more, the dump may have more information but I don't have the means to look at it.

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