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  3. Game freezes every time the game ends.

Game freezes every time the game ends.

Scheduled Pinned Locked Moved MW3 Client Support
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  • H3X1Cundefined Offline
    H3X1Cundefined Offline
    H3X1C Plutonium Staff
    wrote on last edited by
    #4

    Yes, that is perfect, thank you.

    This issue could be related to broken game files, so could you go to steam and go to the properties of your MW3 and verify the files. Please report back if this fixes your issue.

    1 Reply Last reply
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    • Lobaundefined Offline
      Lobaundefined Offline
      Loba
      wrote on last edited by
      #5

      Screenshot (19).png

      So once I verified it, I got this message on steam. I decided to play a normal trickshot server and the game still freezes at the scoreboard. So how do I fix what had failed during the verification?

      1 Reply Last reply
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      • H3X1Cundefined Offline
        H3X1Cundefined Offline
        H3X1C Plutonium Staff
        wrote on last edited by
        #6

        When it said 1 failed file, it would have gone and redownloaded it for you. So your base game is not the problem.

        Could you please post a list of installed programs on your PC?

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        • Lobaundefined Offline
          Lobaundefined Offline
          Loba
          wrote on last edited by
          #7

          How exactly could I do that. By programs do you mean "Apps and Features" on Windows 10?

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          • H3X1Cundefined Offline
            H3X1Cundefined Offline
            H3X1C Plutonium Staff
            wrote on last edited by
            #8

            https://helpdeskgeek.com/how-to/generate-a-list-of-installed-programs-in-windows/

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            • Lobaundefined Offline
              Lobaundefined Offline
              Loba
              wrote on last edited by
              #9

              Name Version
              BCC 8 OFX 64Bit 8.0.1
              Office 16 Click-to-Run Extensibility Component 16.0.12624.20442
              Office 16 Click-to-Run Localization Component 16.0.12624.20442
              Office 16 Click-to-Run Extensibility Component 64-bit Registration 16.0.12624.20442
              Office 16 Click-to-Run Licensing Component 16.0.12624.20466
              MSVCRT Redists 1.0
              VEGAS Pro 15.0 15.0.177
              Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 9.0.21022
              Update for Windows 10 for x64-based Systems (KB4023057) 2.61.0.0
              HP Google Drive Plugin 36.0.102.68541
              Preset Manager 2.0 2.0.114
              Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 10.0.40219
              Microsoft Visual C++ 2005 Redistributable (x64) 8.0.61000
              Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 10.0.40219
              Acer Quick Access 2.01.3028
              Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 12.0.21005
              Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 12.0.21005
              Magic Bullet Suite 64-bit 11.1.2
              Teams Machine-Wide Installer 1.2.0.19260
              Epic Games Launcher 1.1.167.0
              Microsoft VC++ redistributables repacked. 12.0.0.0
              Intel(R) Management Engine Components 1.0.0.0
              Intel(R) Trusted Connect Service Client 1.45.447.1
              HP EmailSMTP Plugin 43.0.0.0
              Microsoft Visual C++ 2005 Redistributable 8.0.59193
              Apple Software Update 2.1.3.127
              Microsoft Visual C++ 2019 X86 Additional Runtime - 14.25.28508 14.25.28508
              Care Center 2.00.3029
              Qualcomm Atheros Bluetooth Installer (64) 10.0.0.312
              QuickTime 7 7.79.80.95
              Intel(R) ME UninstallLegacy 1.0.1.0
              Apple Application Support 2.3.6
              Product Improvement Study for HP ENVY 5000 series 44.4.2678.1977
              Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 12.0.21005
              HP SharePoint Plugin 43.0.0.0
              Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 9.0.30729.6161
              Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 9.0.30729.6161
              Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 12.0.21005
              Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 9.0.21022
              LogMeIn Hamachi 2.2.0.633
              TI-Nspire CX Student Software 5.1.3.73
              Qualcomm Atheros Setup 1.00.0000
              Microsoft Visual C++ 2017 X64 Minimum Runtime - 14.16.27033 14.16.27033
              Microsoft Visual C++ 2017 X64 Additional Runtime - 14.16.27033 14.16.27033
              Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 11.0.61030
              Intel(R) Chipset Device Software 10.1.1.44
              HP ENVY 5000 series Basic Device Software 44.4.2678.1977
              HP FTP Plugin 43.0.0.0
              Dolby Audio X2 Windows API SDK 0.8.8.87
              UpdateAssistant 1.20.0.0
              Intel(R) Serial IO 30.100.1713.2
              Intel(R) Management Engine Components 1.0.0.0
              Dolby Audio X2 Windows APP 0.8.8.76

              Google Update Helper 1.3.35.451
              Acer Collection 1.01.3011
              Microsoft VC++ redistributables repacked. 12.0.0.0
              HP OneDrive Plugin 36.0.0.0
              Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 11.0.61030
              Microsoft Visual C++ 2005 Redistributable 8.0.61001
              Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 11.0.61030
              HP Dropbox Plugin 36.0.102.68541
              Intel(R) Rapid Storage Technology 15.7.0.1014
              Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 9.0.30729
              HP ENVY 5000 series Help 44.0.0
              Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.25.28508 14.25.28508
              Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 11.0.61030
              Epic Games Launcher Prerequisites (x64) 1.0.0.0

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              • H3X1Cundefined Offline
                H3X1Cundefined Offline
                H3X1C Plutonium Staff
                wrote on last edited by
                #10

                Thanks, could you see if you have any crash dumps, they would be in this folder:
                C:\Users\username\AppData\Local\Plutonium\crashdumps

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                • Lobaundefined Offline
                  Lobaundefined Offline
                  Loba
                  wrote on last edited by
                  #11

                  Screenshot (21).png

                  Yes, I have three of them.

                  h6rtmannundefined H3X1Cundefined 2 Replies Last reply
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                  • h6rtmannundefined Offline
                    h6rtmannundefined Offline
                    h6rtmann Contributor
                    replied to Loba on last edited by
                    #12

                    Swipey I'd assume for H3X1C to find out what's causing the issue, upload the latest crashdump to PasteBin.

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                    • H3X1Cundefined Offline
                      H3X1Cundefined Offline
                      H3X1C Plutonium Staff
                      replied to Loba on last edited by
                      #13

                      Swipey please upload them so I can ask a Dev to possibly take a look.

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                      • Lobaundefined Offline
                        Lobaundefined Offline
                        Loba
                        wrote on last edited by
                        #14

                        How do I put the crashdumps in the PasteBin? I tried copy and paste, and dragging the files.

                        h6rtmannundefined H3X1Cundefined 2 Replies Last reply
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                        • h6rtmannundefined Offline
                          h6rtmannundefined Offline
                          h6rtmann Contributor
                          replied to Loba on last edited by
                          #15

                          Swipey There's a text document within that folder. For the .dmp files, just use this function:
                          alt text

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                          • H3X1Cundefined Offline
                            H3X1Cundefined Offline
                            H3X1C Plutonium Staff
                            replied to Loba on last edited by
                            #16

                            Swipey Don't use pastebin, you will need to use something like google drive or mega to upload the files.

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                            • Lobaundefined Offline
                              Lobaundefined Offline
                              Loba
                              wrote on last edited by
                              #17

                              Text file:
                              Exception Code: 0xC0000005
                              Exception Address: 0x004A5942

                              DMP files:
                              https://drive.google.com/open?id=1LsucT_ZRfPEuPQmt6dF2EmlY6EecJyoM

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                              • H3X1Cundefined Offline
                                H3X1Cundefined Offline
                                H3X1C Plutonium Staff
                                wrote on last edited by
                                #18

                                RektInator Again when you get a chance could you take a look.
                                -> His game crashes after every game on the scoreboard

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                                • Lobaundefined Offline
                                  Lobaundefined Offline
                                  Loba
                                  wrote on last edited by
                                  #19

                                  Hi this problem hasn't been resolved, anything I can do to fix it?

                                  H3X1Cundefined 1 Reply Last reply
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                                  • H3X1Cundefined Offline
                                    H3X1Cundefined Offline
                                    H3X1C Plutonium Staff
                                    replied to Loba on last edited by
                                    #20

                                    Swipey sadly I can't suggest anything more, the dump may have more information but I don't have the means to look at it.

                                    1 Reply Last reply
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