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  3. Game freezes every time the game ends.

Game freezes every time the game ends.

Scheduled Pinned Locked Moved MW3 Client Support
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  • Lobaundefined Offline
    Lobaundefined Offline
    Loba
    wrote on last edited by
    #3

    Screenshot (18).png

    Is this what's needed? I can go into the sub folders and screenshot as well.

    1 Reply Last reply
    0
    • H3X1Cundefined Offline
      H3X1Cundefined Offline
      H3X1C
      Plutonium Staff
      wrote on last edited by
      #4

      Yes, that is perfect, thank you.

      This issue could be related to broken game files, so could you go to steam and go to the properties of your MW3 and verify the files. Please report back if this fixes your issue.

      1 Reply Last reply
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      • Lobaundefined Offline
        Lobaundefined Offline
        Loba
        wrote on last edited by
        #5

        Screenshot (19).png

        So once I verified it, I got this message on steam. I decided to play a normal trickshot server and the game still freezes at the scoreboard. So how do I fix what had failed during the verification?

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        • H3X1Cundefined Offline
          H3X1Cundefined Offline
          H3X1C
          Plutonium Staff
          wrote on last edited by
          #6

          When it said 1 failed file, it would have gone and redownloaded it for you. So your base game is not the problem.

          Could you please post a list of installed programs on your PC?

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          0
          • Lobaundefined Offline
            Lobaundefined Offline
            Loba
            wrote on last edited by
            #7

            How exactly could I do that. By programs do you mean "Apps and Features" on Windows 10?

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            0
            • H3X1Cundefined Offline
              H3X1Cundefined Offline
              H3X1C
              Plutonium Staff
              wrote on last edited by
              #8

              https://helpdeskgeek.com/how-to/generate-a-list-of-installed-programs-in-windows/

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              • Lobaundefined Offline
                Lobaundefined Offline
                Loba
                wrote on last edited by
                #9

                Name Version
                BCC 8 OFX 64Bit 8.0.1
                Office 16 Click-to-Run Extensibility Component 16.0.12624.20442
                Office 16 Click-to-Run Localization Component 16.0.12624.20442
                Office 16 Click-to-Run Extensibility Component 64-bit Registration 16.0.12624.20442
                Office 16 Click-to-Run Licensing Component 16.0.12624.20466
                MSVCRT Redists 1.0
                VEGAS Pro 15.0 15.0.177
                Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 9.0.21022
                Update for Windows 10 for x64-based Systems (KB4023057) 2.61.0.0
                HP Google Drive Plugin 36.0.102.68541
                Preset Manager 2.0 2.0.114
                Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 10.0.40219
                Microsoft Visual C++ 2005 Redistributable (x64) 8.0.61000
                Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 10.0.40219
                Acer Quick Access 2.01.3028
                Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 12.0.21005
                Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 12.0.21005
                Magic Bullet Suite 64-bit 11.1.2
                Teams Machine-Wide Installer 1.2.0.19260
                Epic Games Launcher 1.1.167.0
                Microsoft VC++ redistributables repacked. 12.0.0.0
                Intel(R) Management Engine Components 1.0.0.0
                Intel(R) Trusted Connect Service Client 1.45.447.1
                HP EmailSMTP Plugin 43.0.0.0
                Microsoft Visual C++ 2005 Redistributable 8.0.59193
                Apple Software Update 2.1.3.127
                Microsoft Visual C++ 2019 X86 Additional Runtime - 14.25.28508 14.25.28508
                Care Center 2.00.3029
                Qualcomm Atheros Bluetooth Installer (64) 10.0.0.312
                QuickTime 7 7.79.80.95
                Intel(R) ME UninstallLegacy 1.0.1.0
                Apple Application Support 2.3.6
                Product Improvement Study for HP ENVY 5000 series 44.4.2678.1977
                Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 12.0.21005
                HP SharePoint Plugin 43.0.0.0
                Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 9.0.30729.6161
                Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 9.0.30729.6161
                Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 12.0.21005
                Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 9.0.21022
                LogMeIn Hamachi 2.2.0.633
                TI-Nspire CX Student Software 5.1.3.73
                Qualcomm Atheros Setup 1.00.0000
                Microsoft Visual C++ 2017 X64 Minimum Runtime - 14.16.27033 14.16.27033
                Microsoft Visual C++ 2017 X64 Additional Runtime - 14.16.27033 14.16.27033
                Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 11.0.61030
                Intel(R) Chipset Device Software 10.1.1.44
                HP ENVY 5000 series Basic Device Software 44.4.2678.1977
                HP FTP Plugin 43.0.0.0
                Dolby Audio X2 Windows API SDK 0.8.8.87
                UpdateAssistant 1.20.0.0
                Intel(R) Serial IO 30.100.1713.2
                Intel(R) Management Engine Components 1.0.0.0
                Dolby Audio X2 Windows APP 0.8.8.76

                Google Update Helper 1.3.35.451
                Acer Collection 1.01.3011
                Microsoft VC++ redistributables repacked. 12.0.0.0
                HP OneDrive Plugin 36.0.0.0
                Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 11.0.61030
                Microsoft Visual C++ 2005 Redistributable 8.0.61001
                Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 11.0.61030
                HP Dropbox Plugin 36.0.102.68541
                Intel(R) Rapid Storage Technology 15.7.0.1014
                Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 9.0.30729
                HP ENVY 5000 series Help 44.0.0
                Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.25.28508 14.25.28508
                Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 11.0.61030
                Epic Games Launcher Prerequisites (x64) 1.0.0.0

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                • H3X1Cundefined Offline
                  H3X1Cundefined Offline
                  H3X1C
                  Plutonium Staff
                  wrote on last edited by
                  #10

                  Thanks, could you see if you have any crash dumps, they would be in this folder:
                  C:\Users\username\AppData\Local\Plutonium\crashdumps

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                  • Lobaundefined Offline
                    Lobaundefined Offline
                    Loba
                    wrote on last edited by
                    #11

                    Screenshot (21).png

                    Yes, I have three of them.

                    h6rtmannundefined H3X1Cundefined 2 Replies Last reply
                    0
                    • Lobaundefined Loba

                      Screenshot (21).png

                      Yes, I have three of them.

                      h6rtmannundefined Offline
                      h6rtmannundefined Offline
                      h6rtmann
                      Contributor
                      wrote on last edited by
                      #12

                      Swipey I'd assume for H3X1C to find out what's causing the issue, upload the latest crashdump to PasteBin.

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                      • Lobaundefined Loba

                        Screenshot (21).png

                        Yes, I have three of them.

                        H3X1Cundefined Offline
                        H3X1Cundefined Offline
                        H3X1C
                        Plutonium Staff
                        wrote on last edited by
                        #13

                        Swipey please upload them so I can ask a Dev to possibly take a look.

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                        0
                        • Lobaundefined Offline
                          Lobaundefined Offline
                          Loba
                          wrote on last edited by
                          #14

                          How do I put the crashdumps in the PasteBin? I tried copy and paste, and dragging the files.

                          h6rtmannundefined H3X1Cundefined 2 Replies Last reply
                          0
                          • Lobaundefined Loba

                            How do I put the crashdumps in the PasteBin? I tried copy and paste, and dragging the files.

                            h6rtmannundefined Offline
                            h6rtmannundefined Offline
                            h6rtmann
                            Contributor
                            wrote on last edited by
                            #15

                            Swipey There's a text document within that folder. For the .dmp files, just use this function:
                            alt text

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                            • Lobaundefined Loba

                              How do I put the crashdumps in the PasteBin? I tried copy and paste, and dragging the files.

                              H3X1Cundefined Offline
                              H3X1Cundefined Offline
                              H3X1C
                              Plutonium Staff
                              wrote on last edited by
                              #16

                              Swipey Don't use pastebin, you will need to use something like google drive or mega to upload the files.

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                              0
                              • Lobaundefined Offline
                                Lobaundefined Offline
                                Loba
                                wrote on last edited by
                                #17

                                Text file:
                                Exception Code: 0xC0000005
                                Exception Address: 0x004A5942

                                DMP files:
                                https://drive.google.com/open?id=1LsucT_ZRfPEuPQmt6dF2EmlY6EecJyoM

                                1 Reply Last reply
                                0
                                • H3X1Cundefined Offline
                                  H3X1Cundefined Offline
                                  H3X1C
                                  Plutonium Staff
                                  wrote on last edited by
                                  #18

                                  RektInator Again when you get a chance could you take a look.
                                  -> His game crashes after every game on the scoreboard

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                                  0
                                  • Lobaundefined Offline
                                    Lobaundefined Offline
                                    Loba
                                    wrote on last edited by
                                    #19

                                    Hi this problem hasn't been resolved, anything I can do to fix it?

                                    H3X1Cundefined 1 Reply Last reply
                                    0
                                    • Lobaundefined Loba

                                      Hi this problem hasn't been resolved, anything I can do to fix it?

                                      H3X1Cundefined Offline
                                      H3X1Cundefined Offline
                                      H3X1C
                                      Plutonium Staff
                                      wrote on last edited by
                                      #20

                                      Swipey sadly I can't suggest anything more, the dump may have more information but I don't have the means to look at it.

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