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Game Crashes While Playing Zombies

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  • Dss0undefined Dss0

    Dss0 do you have msi afterburner/rivatuner or any other software with an overlay? If yes disable it.
    Can you post a screenshot of your game folder?

    4bdullahundefined Offline
    4bdullahundefined Offline
    4bdullah
    wrote on last edited by
    #6

    Dss0 I don't alt text

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    0
    • Dss0undefined Dss0

      Dss0 do you have msi afterburner/rivatuner or any other software with an overlay? If yes disable it.
      Can you post a screenshot of your game folder?

      4bdullahundefined Offline
      4bdullahundefined Offline
      4bdullah
      wrote on last edited by
      #7

      Dss0 Capture.PNG

      Dss0undefined 1 Reply Last reply
      0
      • 4bdullahundefined 4bdullah

        Dss0 Capture.PNG

        Dss0undefined Offline
        Dss0undefined Offline
        Dss0
        Plutonium Staff
        wrote on last edited by
        #8

        4bdullah

        • repair your game files -> https://plutonium.pw/docs/repair/
        • try closing all programs that are running in the background
        • install everything that's in the redist folder in your game folder
        • update your graphics drivers
        • verify the integrity of your system files:
        1. open the start menu and search for "cmd"
        2. run cmd as admin
        3. execute the following command
        dism /online /cleanup-image /restorehealth
        
        1. after dism has finished repairing your system restart your pc
        4bdullahundefined 2 Replies Last reply
        0
        • Dss0undefined Dss0

          4bdullah

          • repair your game files -> https://plutonium.pw/docs/repair/
          • try closing all programs that are running in the background
          • install everything that's in the redist folder in your game folder
          • update your graphics drivers
          • verify the integrity of your system files:
          1. open the start menu and search for "cmd"
          2. run cmd as admin
          3. execute the following command
          dism /online /cleanup-image /restorehealth
          
          1. after dism has finished repairing your system restart your pc
          4bdullahundefined Offline
          4bdullahundefined Offline
          4bdullah
          wrote on last edited by
          #9

          Dss0 what if it crashes without a message

          Dss0undefined 1 Reply Last reply
          0
          • 4bdullahundefined 4bdullah

            Dss0 what if it crashes without a message

            Dss0undefined Offline
            Dss0undefined Offline
            Dss0
            Plutonium Staff
            wrote on last edited by
            #10

            4bdullah most of the time that's caused by antivirus software: https://plutonium.pw/docs/antivirus/

            4bdullahundefined 1 Reply Last reply
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            • Dss0undefined Dss0

              4bdullah most of the time that's caused by antivirus software: https://plutonium.pw/docs/antivirus/

              4bdullahundefined Offline
              4bdullahundefined Offline
              4bdullah
              wrote on last edited by
              #11
              This post is deleted!
              1 Reply Last reply
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              • Dss0undefined Dss0

                4bdullah

                • repair your game files -> https://plutonium.pw/docs/repair/
                • try closing all programs that are running in the background
                • install everything that's in the redist folder in your game folder
                • update your graphics drivers
                • verify the integrity of your system files:
                1. open the start menu and search for "cmd"
                2. run cmd as admin
                3. execute the following command
                dism /online /cleanup-image /restorehealth
                
                1. after dism has finished repairing your system restart your pc
                4bdullahundefined Offline
                4bdullahundefined Offline
                4bdullah
                wrote on last edited by
                #12

                Dss0 What do you mean by the the third bullet point about the redist folder? now my game is crashing in multiplayer with this Exception Code: 0xC0000005
                Exception Address: 0x77E27499

                4bdullahundefined Dss0undefined 2 Replies Last reply
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                • 4bdullahundefined 4bdullah

                  Dss0 What do you mean by the the third bullet point about the redist folder? now my game is crashing in multiplayer with this Exception Code: 0xC0000005
                  Exception Address: 0x77E27499

                  4bdullahundefined Offline
                  4bdullahundefined Offline
                  4bdullah
                  wrote on last edited by
                  #13

                  4bdullah it stopped crashing in zombies though

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                  • 4bdullahundefined 4bdullah

                    Dss0 What do you mean by the the third bullet point about the redist folder? now my game is crashing in multiplayer with this Exception Code: 0xC0000005
                    Exception Address: 0x77E27499

                    Dss0undefined Offline
                    Dss0undefined Offline
                    Dss0
                    Plutonium Staff
                    wrote on last edited by
                    #14

                    4bdullah there is a folder called "redist" in your game folder, it has a bunch of installers for redistributables in it, run them all. If zombies works already that's not gonna do anything tho.
                    What did you do to make zombies work?

                    4bdullahundefined 1 Reply Last reply
                    0
                    • Dss0undefined Dss0

                      4bdullah there is a folder called "redist" in your game folder, it has a bunch of installers for redistributables in it, run them all. If zombies works already that's not gonna do anything tho.
                      What did you do to make zombies work?

                      4bdullahundefined Offline
                      4bdullahundefined Offline
                      4bdullah
                      wrote on last edited by
                      #15

                      Dss0 I repaired my game files and followed the rest of the bullet points. I also made exclusions for the game and plutonium in windows defender.

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