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Game Crashes While Playing Zombies

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  • Dss0undefined Offline
    Dss0undefined Offline
    Dss0 Plutonium Staff
    replied to Dss0 on last edited by
    #5

    Dss0 do you have msi afterburner/rivatuner or any other software with an overlay? If yes disable it.
    Can you post a screenshot of your game folder?

    4bdullahundefined 2 Replies Last reply
    0
    • 4bdullahundefined Offline
      4bdullahundefined Offline
      4bdullah
      replied to Dss0 on last edited by
      #6

      Dss0 I don't alt text

      1 Reply Last reply
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      • 4bdullahundefined Offline
        4bdullahundefined Offline
        4bdullah
        replied to Dss0 on last edited by
        #7

        Dss0 Capture.PNG

        Dss0undefined 1 Reply Last reply
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        • Dss0undefined Offline
          Dss0undefined Offline
          Dss0 Plutonium Staff
          replied to 4bdullah on last edited by
          #8

          4bdullah

          • repair your game files -> https://plutonium.pw/docs/repair/
          • try closing all programs that are running in the background
          • install everything that's in the redist folder in your game folder
          • update your graphics drivers
          • verify the integrity of your system files:
          1. open the start menu and search for "cmd"
          2. run cmd as admin
          3. execute the following command
          dism /online /cleanup-image /restorehealth
          
          1. after dism has finished repairing your system restart your pc
          4bdullahundefined 2 Replies Last reply
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          • 4bdullahundefined Offline
            4bdullahundefined Offline
            4bdullah
            replied to Dss0 on last edited by
            #9

            Dss0 what if it crashes without a message

            Dss0undefined 1 Reply Last reply
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            • Dss0undefined Offline
              Dss0undefined Offline
              Dss0 Plutonium Staff
              replied to 4bdullah on last edited by
              #10

              4bdullah most of the time that's caused by antivirus software: https://plutonium.pw/docs/antivirus/

              4bdullahundefined 1 Reply Last reply
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              • 4bdullahundefined Offline
                4bdullahundefined Offline
                4bdullah
                replied to Dss0 on last edited by
                #11
                This post is deleted!
                1 Reply Last reply
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                • 4bdullahundefined Offline
                  4bdullahundefined Offline
                  4bdullah
                  replied to Dss0 on last edited by
                  #12

                  Dss0 What do you mean by the the third bullet point about the redist folder? now my game is crashing in multiplayer with this Exception Code: 0xC0000005
                  Exception Address: 0x77E27499

                  4bdullahundefined Dss0undefined 2 Replies Last reply
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                  • 4bdullahundefined Offline
                    4bdullahundefined Offline
                    4bdullah
                    replied to 4bdullah on last edited by
                    #13

                    4bdullah it stopped crashing in zombies though

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                    • Dss0undefined Offline
                      Dss0undefined Offline
                      Dss0 Plutonium Staff
                      replied to 4bdullah on last edited by
                      #14

                      4bdullah there is a folder called "redist" in your game folder, it has a bunch of installers for redistributables in it, run them all. If zombies works already that's not gonna do anything tho.
                      What did you do to make zombies work?

                      4bdullahundefined 1 Reply Last reply
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                      • 4bdullahundefined Offline
                        4bdullahundefined Offline
                        4bdullah
                        replied to Dss0 on last edited by
                        #15

                        Dss0 I repaired my game files and followed the rest of the bullet points. I also made exclusions for the game and plutonium in windows defender.

                        1 Reply Last reply
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