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Game Crashes While Playing Zombies

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  • 4bdullahundefined Offline
    4bdullahundefined Offline
    4bdullah
    wrote on last edited by
    #1

    alt text

    Dss0undefined 1 Reply Last reply
    0
    • 4bdullahundefined 4bdullah

      alt text

      Dss0undefined Offline
      Dss0undefined Offline
      Dss0
      Plutonium Staff
      wrote on last edited by
      #2

      4bdullah upload the .dmp file to google drive and post the link here.

      4bdullahundefined Dss0undefined 2 Replies Last reply
      0
      • 4bdullahundefined Offline
        4bdullahundefined Offline
        4bdullah
        wrote on last edited by
        #3

        Here

        link text

        1 Reply Last reply
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        • Dss0undefined Dss0

          4bdullah upload the .dmp file to google drive and post the link here.

          4bdullahundefined Offline
          4bdullahundefined Offline
          4bdullah
          wrote on last edited by
          #4

          Dss0 https://drive.google.com/file/d/11dbJiiCcfAAne8xEx69u0n82DhLm3WZV/view?usp=sharing

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          • Dss0undefined Dss0

            4bdullah upload the .dmp file to google drive and post the link here.

            Dss0undefined Offline
            Dss0undefined Offline
            Dss0
            Plutonium Staff
            wrote on last edited by
            #5

            Dss0 do you have msi afterburner/rivatuner or any other software with an overlay? If yes disable it.
            Can you post a screenshot of your game folder?

            4bdullahundefined 2 Replies Last reply
            0
            • Dss0undefined Dss0

              Dss0 do you have msi afterburner/rivatuner or any other software with an overlay? If yes disable it.
              Can you post a screenshot of your game folder?

              4bdullahundefined Offline
              4bdullahundefined Offline
              4bdullah
              wrote on last edited by
              #6

              Dss0 I don't alt text

              1 Reply Last reply
              0
              • Dss0undefined Dss0

                Dss0 do you have msi afterburner/rivatuner or any other software with an overlay? If yes disable it.
                Can you post a screenshot of your game folder?

                4bdullahundefined Offline
                4bdullahundefined Offline
                4bdullah
                wrote on last edited by
                #7

                Dss0 Capture.PNG

                Dss0undefined 1 Reply Last reply
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                • 4bdullahundefined 4bdullah

                  Dss0 Capture.PNG

                  Dss0undefined Offline
                  Dss0undefined Offline
                  Dss0
                  Plutonium Staff
                  wrote on last edited by
                  #8

                  4bdullah

                  • repair your game files -> https://plutonium.pw/docs/repair/
                  • try closing all programs that are running in the background
                  • install everything that's in the redist folder in your game folder
                  • update your graphics drivers
                  • verify the integrity of your system files:
                  1. open the start menu and search for "cmd"
                  2. run cmd as admin
                  3. execute the following command
                  dism /online /cleanup-image /restorehealth
                  
                  1. after dism has finished repairing your system restart your pc
                  4bdullahundefined 2 Replies Last reply
                  0
                  • Dss0undefined Dss0

                    4bdullah

                    • repair your game files -> https://plutonium.pw/docs/repair/
                    • try closing all programs that are running in the background
                    • install everything that's in the redist folder in your game folder
                    • update your graphics drivers
                    • verify the integrity of your system files:
                    1. open the start menu and search for "cmd"
                    2. run cmd as admin
                    3. execute the following command
                    dism /online /cleanup-image /restorehealth
                    
                    1. after dism has finished repairing your system restart your pc
                    4bdullahundefined Offline
                    4bdullahundefined Offline
                    4bdullah
                    wrote on last edited by
                    #9

                    Dss0 what if it crashes without a message

                    Dss0undefined 1 Reply Last reply
                    0
                    • 4bdullahundefined 4bdullah

                      Dss0 what if it crashes without a message

                      Dss0undefined Offline
                      Dss0undefined Offline
                      Dss0
                      Plutonium Staff
                      wrote on last edited by
                      #10

                      4bdullah most of the time that's caused by antivirus software: https://plutonium.pw/docs/antivirus/

                      4bdullahundefined 1 Reply Last reply
                      0
                      • Dss0undefined Dss0

                        4bdullah most of the time that's caused by antivirus software: https://plutonium.pw/docs/antivirus/

                        4bdullahundefined Offline
                        4bdullahundefined Offline
                        4bdullah
                        wrote on last edited by
                        #11
                        This post is deleted!
                        1 Reply Last reply
                        0
                        • Dss0undefined Dss0

                          4bdullah

                          • repair your game files -> https://plutonium.pw/docs/repair/
                          • try closing all programs that are running in the background
                          • install everything that's in the redist folder in your game folder
                          • update your graphics drivers
                          • verify the integrity of your system files:
                          1. open the start menu and search for "cmd"
                          2. run cmd as admin
                          3. execute the following command
                          dism /online /cleanup-image /restorehealth
                          
                          1. after dism has finished repairing your system restart your pc
                          4bdullahundefined Offline
                          4bdullahundefined Offline
                          4bdullah
                          wrote on last edited by
                          #12

                          Dss0 What do you mean by the the third bullet point about the redist folder? now my game is crashing in multiplayer with this Exception Code: 0xC0000005
                          Exception Address: 0x77E27499

                          4bdullahundefined Dss0undefined 2 Replies Last reply
                          0
                          • 4bdullahundefined 4bdullah

                            Dss0 What do you mean by the the third bullet point about the redist folder? now my game is crashing in multiplayer with this Exception Code: 0xC0000005
                            Exception Address: 0x77E27499

                            4bdullahundefined Offline
                            4bdullahundefined Offline
                            4bdullah
                            wrote on last edited by
                            #13

                            4bdullah it stopped crashing in zombies though

                            1 Reply Last reply
                            0
                            • 4bdullahundefined 4bdullah

                              Dss0 What do you mean by the the third bullet point about the redist folder? now my game is crashing in multiplayer with this Exception Code: 0xC0000005
                              Exception Address: 0x77E27499

                              Dss0undefined Offline
                              Dss0undefined Offline
                              Dss0
                              Plutonium Staff
                              wrote on last edited by
                              #14

                              4bdullah there is a folder called "redist" in your game folder, it has a bunch of installers for redistributables in it, run them all. If zombies works already that's not gonna do anything tho.
                              What did you do to make zombies work?

                              4bdullahundefined 1 Reply Last reply
                              0
                              • Dss0undefined Dss0

                                4bdullah there is a folder called "redist" in your game folder, it has a bunch of installers for redistributables in it, run them all. If zombies works already that's not gonna do anything tho.
                                What did you do to make zombies work?

                                4bdullahundefined Offline
                                4bdullahundefined Offline
                                4bdullah
                                wrote on last edited by
                                #15

                                Dss0 I repaired my game files and followed the rest of the bullet points. I also made exclusions for the game and plutonium in windows defender.

                                1 Reply Last reply
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