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Game Crashes While Playing Zombies

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  • 4bdullahundefined 4bdullah

    alt text

    Dss0undefined Offline
    Dss0undefined Offline
    Dss0
    Plutonium Staff
    wrote on last edited by
    #2

    4bdullah upload the .dmp file to google drive and post the link here.

    4bdullahundefined Dss0undefined 2 Replies Last reply
    0
    • 4bdullahundefined Offline
      4bdullahundefined Offline
      4bdullah
      wrote on last edited by
      #3

      Here

      link text

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      • Dss0undefined Dss0

        4bdullah upload the .dmp file to google drive and post the link here.

        4bdullahundefined Offline
        4bdullahundefined Offline
        4bdullah
        wrote on last edited by
        #4

        Dss0 https://drive.google.com/file/d/11dbJiiCcfAAne8xEx69u0n82DhLm3WZV/view?usp=sharing

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        • Dss0undefined Dss0

          4bdullah upload the .dmp file to google drive and post the link here.

          Dss0undefined Offline
          Dss0undefined Offline
          Dss0
          Plutonium Staff
          wrote on last edited by
          #5

          Dss0 do you have msi afterburner/rivatuner or any other software with an overlay? If yes disable it.
          Can you post a screenshot of your game folder?

          4bdullahundefined 2 Replies Last reply
          0
          • Dss0undefined Dss0

            Dss0 do you have msi afterburner/rivatuner or any other software with an overlay? If yes disable it.
            Can you post a screenshot of your game folder?

            4bdullahundefined Offline
            4bdullahundefined Offline
            4bdullah
            wrote on last edited by
            #6

            Dss0 I don't alt text

            1 Reply Last reply
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            • Dss0undefined Dss0

              Dss0 do you have msi afterburner/rivatuner or any other software with an overlay? If yes disable it.
              Can you post a screenshot of your game folder?

              4bdullahundefined Offline
              4bdullahundefined Offline
              4bdullah
              wrote on last edited by
              #7

              Dss0 Capture.PNG

              Dss0undefined 1 Reply Last reply
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              • 4bdullahundefined 4bdullah

                Dss0 Capture.PNG

                Dss0undefined Offline
                Dss0undefined Offline
                Dss0
                Plutonium Staff
                wrote on last edited by
                #8

                4bdullah

                • repair your game files -> https://plutonium.pw/docs/repair/
                • try closing all programs that are running in the background
                • install everything that's in the redist folder in your game folder
                • update your graphics drivers
                • verify the integrity of your system files:
                1. open the start menu and search for "cmd"
                2. run cmd as admin
                3. execute the following command
                dism /online /cleanup-image /restorehealth
                
                1. after dism has finished repairing your system restart your pc
                4bdullahundefined 2 Replies Last reply
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                • Dss0undefined Dss0

                  4bdullah

                  • repair your game files -> https://plutonium.pw/docs/repair/
                  • try closing all programs that are running in the background
                  • install everything that's in the redist folder in your game folder
                  • update your graphics drivers
                  • verify the integrity of your system files:
                  1. open the start menu and search for "cmd"
                  2. run cmd as admin
                  3. execute the following command
                  dism /online /cleanup-image /restorehealth
                  
                  1. after dism has finished repairing your system restart your pc
                  4bdullahundefined Offline
                  4bdullahundefined Offline
                  4bdullah
                  wrote on last edited by
                  #9

                  Dss0 what if it crashes without a message

                  Dss0undefined 1 Reply Last reply
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                  • 4bdullahundefined 4bdullah

                    Dss0 what if it crashes without a message

                    Dss0undefined Offline
                    Dss0undefined Offline
                    Dss0
                    Plutonium Staff
                    wrote on last edited by
                    #10

                    4bdullah most of the time that's caused by antivirus software: https://plutonium.pw/docs/antivirus/

                    4bdullahundefined 1 Reply Last reply
                    0
                    • Dss0undefined Dss0

                      4bdullah most of the time that's caused by antivirus software: https://plutonium.pw/docs/antivirus/

                      4bdullahundefined Offline
                      4bdullahundefined Offline
                      4bdullah
                      wrote on last edited by
                      #11
                      This post is deleted!
                      1 Reply Last reply
                      0
                      • Dss0undefined Dss0

                        4bdullah

                        • repair your game files -> https://plutonium.pw/docs/repair/
                        • try closing all programs that are running in the background
                        • install everything that's in the redist folder in your game folder
                        • update your graphics drivers
                        • verify the integrity of your system files:
                        1. open the start menu and search for "cmd"
                        2. run cmd as admin
                        3. execute the following command
                        dism /online /cleanup-image /restorehealth
                        
                        1. after dism has finished repairing your system restart your pc
                        4bdullahundefined Offline
                        4bdullahundefined Offline
                        4bdullah
                        wrote on last edited by
                        #12

                        Dss0 What do you mean by the the third bullet point about the redist folder? now my game is crashing in multiplayer with this Exception Code: 0xC0000005
                        Exception Address: 0x77E27499

                        4bdullahundefined Dss0undefined 2 Replies Last reply
                        0
                        • 4bdullahundefined 4bdullah

                          Dss0 What do you mean by the the third bullet point about the redist folder? now my game is crashing in multiplayer with this Exception Code: 0xC0000005
                          Exception Address: 0x77E27499

                          4bdullahundefined Offline
                          4bdullahundefined Offline
                          4bdullah
                          wrote on last edited by
                          #13

                          4bdullah it stopped crashing in zombies though

                          1 Reply Last reply
                          0
                          • 4bdullahundefined 4bdullah

                            Dss0 What do you mean by the the third bullet point about the redist folder? now my game is crashing in multiplayer with this Exception Code: 0xC0000005
                            Exception Address: 0x77E27499

                            Dss0undefined Offline
                            Dss0undefined Offline
                            Dss0
                            Plutonium Staff
                            wrote on last edited by
                            #14

                            4bdullah there is a folder called "redist" in your game folder, it has a bunch of installers for redistributables in it, run them all. If zombies works already that's not gonna do anything tho.
                            What did you do to make zombies work?

                            4bdullahundefined 1 Reply Last reply
                            0
                            • Dss0undefined Dss0

                              4bdullah there is a folder called "redist" in your game folder, it has a bunch of installers for redistributables in it, run them all. If zombies works already that's not gonna do anything tho.
                              What did you do to make zombies work?

                              4bdullahundefined Offline
                              4bdullahundefined Offline
                              4bdullah
                              wrote on last edited by
                              #15

                              Dss0 I repaired my game files and followed the rest of the bullet points. I also made exclusions for the game and plutonium in windows defender.

                              1 Reply Last reply
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