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Game Crashes While Playing Zombies

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  • 4bdullahundefined Offline
    4bdullahundefined Offline
    4bdullah
    wrote on last edited by
    #1

    alt text

    Dss0undefined 1 Reply Last reply
    0
    • Dss0undefined Offline
      Dss0undefined Offline
      Dss0 Plutonium Staff
      replied to 4bdullah on last edited by
      #2

      4bdullah upload the .dmp file to google drive and post the link here.

      4bdullahundefined Dss0undefined 2 Replies Last reply
      0
      • 4bdullahundefined Offline
        4bdullahundefined Offline
        4bdullah
        wrote on last edited by
        #3

        Here

        link text

        1 Reply Last reply
        0
        • 4bdullahundefined Offline
          4bdullahundefined Offline
          4bdullah
          replied to Dss0 on last edited by
          #4

          Dss0 https://drive.google.com/file/d/11dbJiiCcfAAne8xEx69u0n82DhLm3WZV/view?usp=sharing

          1 Reply Last reply
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          • Dss0undefined Offline
            Dss0undefined Offline
            Dss0 Plutonium Staff
            replied to Dss0 on last edited by
            #5

            Dss0 do you have msi afterburner/rivatuner or any other software with an overlay? If yes disable it.
            Can you post a screenshot of your game folder?

            4bdullahundefined 2 Replies Last reply
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            • 4bdullahundefined Offline
              4bdullahundefined Offline
              4bdullah
              replied to Dss0 on last edited by
              #6

              Dss0 I don't alt text

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              • 4bdullahundefined Offline
                4bdullahundefined Offline
                4bdullah
                replied to Dss0 on last edited by
                #7

                Dss0 Capture.PNG

                Dss0undefined 1 Reply Last reply
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                • Dss0undefined Offline
                  Dss0undefined Offline
                  Dss0 Plutonium Staff
                  replied to 4bdullah on last edited by
                  #8

                  4bdullah

                  • repair your game files -> https://plutonium.pw/docs/repair/
                  • try closing all programs that are running in the background
                  • install everything that's in the redist folder in your game folder
                  • update your graphics drivers
                  • verify the integrity of your system files:
                  1. open the start menu and search for "cmd"
                  2. run cmd as admin
                  3. execute the following command
                  dism /online /cleanup-image /restorehealth
                  
                  1. after dism has finished repairing your system restart your pc
                  4bdullahundefined 2 Replies Last reply
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                  • 4bdullahundefined Offline
                    4bdullahundefined Offline
                    4bdullah
                    replied to Dss0 on last edited by
                    #9

                    Dss0 what if it crashes without a message

                    Dss0undefined 1 Reply Last reply
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                    • Dss0undefined Offline
                      Dss0undefined Offline
                      Dss0 Plutonium Staff
                      replied to 4bdullah on last edited by
                      #10

                      4bdullah most of the time that's caused by antivirus software: https://plutonium.pw/docs/antivirus/

                      4bdullahundefined 1 Reply Last reply
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                      • 4bdullahundefined Offline
                        4bdullahundefined Offline
                        4bdullah
                        replied to Dss0 on last edited by
                        #11
                        This post is deleted!
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                        • 4bdullahundefined Offline
                          4bdullahundefined Offline
                          4bdullah
                          replied to Dss0 on last edited by
                          #12

                          Dss0 What do you mean by the the third bullet point about the redist folder? now my game is crashing in multiplayer with this Exception Code: 0xC0000005
                          Exception Address: 0x77E27499

                          4bdullahundefined Dss0undefined 2 Replies Last reply
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                          • 4bdullahundefined Offline
                            4bdullahundefined Offline
                            4bdullah
                            replied to 4bdullah on last edited by
                            #13

                            4bdullah it stopped crashing in zombies though

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                            • Dss0undefined Offline
                              Dss0undefined Offline
                              Dss0 Plutonium Staff
                              replied to 4bdullah on last edited by
                              #14

                              4bdullah there is a folder called "redist" in your game folder, it has a bunch of installers for redistributables in it, run them all. If zombies works already that's not gonna do anything tho.
                              What did you do to make zombies work?

                              4bdullahundefined 1 Reply Last reply
                              0
                              • 4bdullahundefined Offline
                                4bdullahundefined Offline
                                4bdullah
                                replied to Dss0 on last edited by
                                #15

                                Dss0 I repaired my game files and followed the rest of the bullet points. I also made exclusions for the game and plutonium in windows defender.

                                1 Reply Last reply
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