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Plutonium crashes when launching mods

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  • Heisenberg GMundefined Offline
    Heisenberg GMundefined Offline
    Heisenberg GM
    replied to Sabino.ahk on last edited by
    #14

    @Mr-MaPSaBino No mate, I made sure I have the requirements for this game and a decent graphic card, not the best but a good one

    Sabino.ahkundefined 1 Reply Last reply
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    • Sabino.ahkundefined Offline
      Sabino.ahkundefined Offline
      Sabino.ahk
      replied to Heisenberg GM on last edited by
      #15

      Heisenberg GM Well, I can't tell you anything about this topic, I'm not telling you that I don't know anything, only that at that point I don't know anything, the moderators know that, but I apologize for not helping you in the error.

      Heisenberg GMundefined 1 Reply Last reply
      0
      • Heisenberg GMundefined Offline
        Heisenberg GMundefined Offline
        Heisenberg GM
        replied to Sabino.ahk on last edited by
        #16

        @Mr-MaPSaBino Anyways thank you for your intention, by the way, why the persons from the plutonium staff havent responded, its because it is sunday?

        Dss0undefined 1 Reply Last reply
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        • Dss0undefined Offline
          Dss0undefined Offline
          Dss0 Plutonium Staff
          replied to Heisenberg GM on last edited by
          #17

          Heisenberg GM nobody responded because nobody knew the answer, doesn't give you the right to spam the forum. it crashes in ntdll, that is your windows kernel...

          • open the start menu and search for "cmd"
          • run cmd as admin
          • execute the following command
          dism /online /cleanup-image /restorehealth
          
          • after dism has finished repairing your system restart your pc
          Heisenberg GMundefined 2 Replies Last reply
          0
          • Heisenberg GMundefined Offline
            Heisenberg GMundefined Offline
            Heisenberg GM
            replied to Dss0 on last edited by
            #18

            Dss0 I apologize for bothering , and causing some inconviniences, my bad

            1 Reply Last reply
            0
            • Heisenberg GMundefined Offline
              Heisenberg GMundefined Offline
              Heisenberg GM
              replied to Dss0 on last edited by
              #19

              Dss0 I executed the command and the dism completed the operation, i restarted the pc and still the error happens, dont know if there is other fix to this, i would appreciate it.

              1 Reply Last reply
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              • Heisenberg GMundefined Offline
                Heisenberg GMundefined Offline
                Heisenberg GM
                wrote on last edited by
                #20

                I still cant play waw zombies😥 😥 😥 😥

                Resxtundefined 1 Reply Last reply
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                • Resxtundefined Offline
                  Resxtundefined Offline
                  Resxt Plutonium Staff
                  replied to Heisenberg GM on last edited by
                  #21

                  Heisenberg GM try updating Windows and updating all your drivers (not just the GPU drivers)

                  Heisenberg GMundefined 1 Reply Last reply
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                  • Heisenberg GMundefined Offline
                    Heisenberg GMundefined Offline
                    Heisenberg GM
                    replied to Resxt on last edited by Heisenberg GM
                    #22

                    Resxt Hey friend, i understand if you dont answer cause i have this problem since a long time ago, but how do i update all my drivers not only the GPU ones?

                    RektInatorundefined 1 Reply Last reply
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                    • RektInatorundefined Offline
                      RektInatorundefined Offline
                      RektInator Plutonium Admin
                      replied to Heisenberg GM on last edited by
                      #23

                      Heisenberg GM Can you try WaW zombies with our latest client update? We released one today. What might help is if you put the game on windowed mode instead of fullscreen. Fullscreen might cause issues on new hardware.

                      Heisenberg GMundefined 1 Reply Last reply
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                      • Heisenberg GMundefined Offline
                        Heisenberg GMundefined Offline
                        Heisenberg GM
                        replied to RektInator on last edited by Heisenberg GM
                        #24

                        RektInator Ok Ill try thanks. edit: So I just run plutonium or I delete plutonium and download again?

                        Resxtundefined 1 Reply Last reply
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                        • Resxtundefined Offline
                          Resxtundefined Offline
                          Resxt Plutonium Staff
                          replied to Heisenberg GM on last edited by Resxt
                          #25

                          Heisenberg GM No need to delete anything to update https://plutonium.pw/docs/update/
                          To update all your drivers you need to go on your motherboard's website in the download/support section. Find a tutorial for it. For GPU it's just Nvidia/AMD website whatever you need.

                          Heisenberg GMundefined 1 Reply Last reply
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                          • Heisenberg GMundefined Offline
                            Heisenberg GMundefined Offline
                            Heisenberg GM
                            replied to Resxt on last edited by
                            #26

                            Resxt Now i have done everything, update plutonium, put the game on windowed, and update all my drivers and windows, but when i try to connect to a public server on a custom map it starts downloading like it should do but then the game and the bootstrapper closes instantly and dont finishes to download the map, so then i got a corrupted or incomplete file of the mod and the game crashes when i try to launch the mod on solo, or play it on a public server

                            1 Reply Last reply
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                            • Heisenberg GMundefined Offline
                              Heisenberg GMundefined Offline
                              Heisenberg GM
                              wrote on last edited by Heisenberg GM
                              #27

                              Heisenberg GM 11caacf0-6614-4bb9-9c56-b57cfba0010f-image.png I pre installed a custom map in this case clinic of evil, and when clicked on solo play i got another error, this is so weird, i juts wanna play some zombies. other thing i can tell is that this only happens with the newer custom maps or mods, cause i can play with no issues very old custom maps like one of the simpsons or another very old of minecraft, everything is allright with the original maps but with others like clinic of evil i cannot play

                              Resxtundefined 1 Reply Last reply
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                              • Resxtundefined Offline
                                Resxtundefined Offline
                                Resxt Plutonium Staff
                                replied to Heisenberg GM on last edited by
                                #28

                                Heisenberg GM try to delete the maps and install them yourself instead.
                                Then play it in solo and then on a server and report back

                                Heisenberg GMundefined 1 Reply Last reply
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                                • Heisenberg GMundefined Offline
                                  Heisenberg GMundefined Offline
                                  Heisenberg GM
                                  replied to Resxt on last edited by
                                  #29

                                  Resxt Thats what I did with clinic of evil I installed the custom map by my own, play it on solo and the previous crash i showed you, popped out.

                                  Resxtundefined 1 Reply Last reply
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                                  • Resxtundefined Offline
                                    Resxtundefined Offline
                                    Resxt Plutonium Staff
                                    replied to Heisenberg GM on last edited by
                                    #30

                                    Heisenberg GM Show where it is installed and the files inside too show everything please

                                    Heisenberg GMundefined 1 Reply Last reply
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                                    • Heisenberg GMundefined Offline
                                      Heisenberg GMundefined Offline
                                      Heisenberg GM
                                      replied to Resxt on last edited by
                                      #31

                                      Resxt ill show you the file of other mod map: town on waw
                                      9802f1d0-ed30-4e17-b975-1ebfbe272c44-image.png
                                      In this folder i put mods, there you can see tha nazi_zombie_town file
                                      f9abf221-5866-4a48-981f-dd41a560d25e-image.png
                                      088da7af-ceaf-4e65-bb26-a3e7ff4f7f61-image.png

                                      1 Reply Last reply
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                                      • Resxtundefined Offline
                                        Resxtundefined Offline
                                        Resxt Plutonium Staff
                                        wrote on last edited by
                                        #32

                                        Everything looks correct I don't know what the issue could be.
                                        I would say delete %localappdata%\Activision\CoDWaW\mods if it exists although the latest Plutonium update fixes loading from there, we never know.
                                        Otherwise I'm out of ideas sorry

                                        Heisenberg GMundefined 1 Reply Last reply
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                                        • Heisenberg GMundefined Offline
                                          Heisenberg GMundefined Offline
                                          Heisenberg GM
                                          replied to Resxt on last edited by
                                          #33

                                          Resxt I just share you this if you can identify something or if it helps to solve the problem:

                                          Here i tried to play for one attemptIMG_20220122_115935.jpg
                                          Just by clicking on solo and trying to play

                                          !IMG_20220122_120156.jpg

                                          I tried another time clicking on solo play and this showed up
                                          IMG_20220122_120223.jpg Sorry for the low quality images but i had to take photos from my cellphone because the error messages appeared for a really short moment and then they closed so it was difficult to screenshot them.

                                          3rd attemptIMG_20220122_120435.jpg

                                          4th attempt
                                          IMG_20220122_120703.jpg

                                          Note:If you really need a screenshot, it is really hard cause it inmediately closes after popping out the problem. if you can help me i would apreciate a lot. Also i can see there is a lot of red letters in the bootstrapper, indicating that something is missing but as i showed you the custom map file is completely fine and i downloaded it with no issues, and no interruptions.

                                          1 Reply Last reply
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