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Plutonium crashes when launching mods

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  • Heisenberg GMundefined Offline
    Heisenberg GMundefined Offline
    Heisenberg GM
    replied to Sabino.ahk on last edited by
    #4

    @Mr-MaPSaBino when you try to join a server with a custom map, if you dont have it downloaded already, it automatically downloads it when you try to join, so yes i got the mods already downloaded but when i click on the server and join, the error that says: "Plutonium crashed because of an exception caused by eternal software", appears.

    Sabino.ahkundefined 1 Reply Last reply
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    • Sabino.ahkundefined Offline
      Sabino.ahkundefined Offline
      Sabino.ahk
      replied to Heisenberg GM on last edited by
      #5

      Heisenberg GM Did you try to update DirectX.?

      1 Reply Last reply
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      • Heisenberg GMundefined Offline
        Heisenberg GMundefined Offline
        Heisenberg GM
        wrote on last edited by
        #6

        Yup, I even ran the redist installer,which updates directX right?

        Sabino.ahkundefined 1 Reply Last reply
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        • Sabino.ahkundefined Offline
          Sabino.ahkundefined Offline
          Sabino.ahk
          replied to Heisenberg GM on last edited by
          #7

          Heisenberg GM Nope redist only download Microsoft Visual C++, to update DirectX go to pluto_t4_full_game\redist\DirectX.

          Heisenberg GMundefined 1 Reply Last reply
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          • Heisenberg GMundefined Offline
            Heisenberg GMundefined Offline
            Heisenberg GM
            replied to Sabino.ahk on last edited by Heisenberg GM
            #8

            @Mr-MaPSaBino in that folder what do I open?

            Sabino.ahkundefined 1 Reply Last reply
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            • Sabino.ahkundefined Offline
              Sabino.ahkundefined Offline
              Sabino.ahk
              replied to Heisenberg GM on last edited by
              #9

              Heisenberg GM DXSETUP

              Heisenberg GMundefined 1 Reply Last reply
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              • Heisenberg GMundefined Offline
                Heisenberg GMundefined Offline
                Heisenberg GM
                replied to Sabino.ahk on last edited by Heisenberg GM
                #10

                @Mr-MaPSaBino Mate, I did update Direct X and I got the same problem with that dll file, and is not that the dll file is missing, the error say other thing but related to ntdll.dll file

                Sabino.ahkundefined 1 Reply Last reply
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                • Sabino.ahkundefined Offline
                  Sabino.ahkundefined Offline
                  Sabino.ahk
                  replied to Heisenberg GM on last edited by
                  #11

                  Heisenberg GM I think it may be the maps that need to load the textures and maybe you have a low-end pc, the pc is very saturated and that is why it creates that crash, but if you play a normal basemap, that DLL will still appear as well.

                  Heisenberg GMundefined 1 Reply Last reply
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                  • Heisenberg GMundefined Offline
                    Heisenberg GMundefined Offline
                    Heisenberg GM
                    replied to Sabino.ahk on last edited by
                    #12

                    @Mr-MaPSaBino What do you mean with low end?

                    Sabino.ahkundefined 1 Reply Last reply
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                    • Sabino.ahkundefined Offline
                      Sabino.ahkundefined Offline
                      Sabino.ahk
                      replied to Heisenberg GM on last edited by
                      #13

                      Heisenberg GM that your pc is very old or does not have the ability to run large maps or does not have a good graphics card

                      Heisenberg GMundefined 1 Reply Last reply
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                      • Heisenberg GMundefined Offline
                        Heisenberg GMundefined Offline
                        Heisenberg GM
                        replied to Sabino.ahk on last edited by
                        #14

                        @Mr-MaPSaBino No mate, I made sure I have the requirements for this game and a decent graphic card, not the best but a good one

                        Sabino.ahkundefined 1 Reply Last reply
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                        • Sabino.ahkundefined Offline
                          Sabino.ahkundefined Offline
                          Sabino.ahk
                          replied to Heisenberg GM on last edited by
                          #15

                          Heisenberg GM Well, I can't tell you anything about this topic, I'm not telling you that I don't know anything, only that at that point I don't know anything, the moderators know that, but I apologize for not helping you in the error.

                          Heisenberg GMundefined 1 Reply Last reply
                          0
                          • Heisenberg GMundefined Offline
                            Heisenberg GMundefined Offline
                            Heisenberg GM
                            replied to Sabino.ahk on last edited by
                            #16

                            @Mr-MaPSaBino Anyways thank you for your intention, by the way, why the persons from the plutonium staff havent responded, its because it is sunday?

                            Dss0undefined 1 Reply Last reply
                            0
                            • Dss0undefined Offline
                              Dss0undefined Offline
                              Dss0 Plutonium Staff
                              replied to Heisenberg GM on last edited by
                              #17

                              Heisenberg GM nobody responded because nobody knew the answer, doesn't give you the right to spam the forum. it crashes in ntdll, that is your windows kernel...

                              • open the start menu and search for "cmd"
                              • run cmd as admin
                              • execute the following command
                              dism /online /cleanup-image /restorehealth
                              
                              • after dism has finished repairing your system restart your pc
                              Heisenberg GMundefined 2 Replies Last reply
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                              • Heisenberg GMundefined Offline
                                Heisenberg GMundefined Offline
                                Heisenberg GM
                                replied to Dss0 on last edited by
                                #18

                                Dss0 I apologize for bothering , and causing some inconviniences, my bad

                                1 Reply Last reply
                                0
                                • Heisenberg GMundefined Offline
                                  Heisenberg GMundefined Offline
                                  Heisenberg GM
                                  replied to Dss0 on last edited by
                                  #19

                                  Dss0 I executed the command and the dism completed the operation, i restarted the pc and still the error happens, dont know if there is other fix to this, i would appreciate it.

                                  1 Reply Last reply
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                                  • Heisenberg GMundefined Offline
                                    Heisenberg GMundefined Offline
                                    Heisenberg GM
                                    wrote on last edited by
                                    #20

                                    I still cant play waw zombies😥 😥 😥 😥

                                    Resxtundefined 1 Reply Last reply
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                                    • Resxtundefined Online
                                      Resxtundefined Online
                                      Resxt Plutonium Staff
                                      replied to Heisenberg GM on last edited by
                                      #21

                                      Heisenberg GM try updating Windows and updating all your drivers (not just the GPU drivers)

                                      Heisenberg GMundefined 1 Reply Last reply
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                                      • Heisenberg GMundefined Offline
                                        Heisenberg GMundefined Offline
                                        Heisenberg GM
                                        replied to Resxt on last edited by Heisenberg GM
                                        #22

                                        Resxt Hey friend, i understand if you dont answer cause i have this problem since a long time ago, but how do i update all my drivers not only the GPU ones?

                                        RektInatorundefined 1 Reply Last reply
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                                        • RektInatorundefined Offline
                                          RektInatorundefined Offline
                                          RektInator Plutonium Admin
                                          replied to Heisenberg GM on last edited by
                                          #23

                                          Heisenberg GM Can you try WaW zombies with our latest client update? We released one today. What might help is if you put the game on windowed mode instead of fullscreen. Fullscreen might cause issues on new hardware.

                                          Heisenberg GMundefined 1 Reply Last reply
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