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Plutonium crashes when launching mods

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  • Sabino.ahkundefined Offline
    Sabino.ahkundefined Offline
    Sabino.ahk
    replied to Heisenberg GM on last edited by
    #9

    Heisenberg GM DXSETUP

    Heisenberg GMundefined 1 Reply Last reply
    0
    • Heisenberg GMundefined Offline
      Heisenberg GMundefined Offline
      Heisenberg GM
      replied to Sabino.ahk on last edited by Heisenberg GM
      #10

      @Mr-MaPSaBino Mate, I did update Direct X and I got the same problem with that dll file, and is not that the dll file is missing, the error say other thing but related to ntdll.dll file

      Sabino.ahkundefined 1 Reply Last reply
      0
      • Sabino.ahkundefined Offline
        Sabino.ahkundefined Offline
        Sabino.ahk
        replied to Heisenberg GM on last edited by
        #11

        Heisenberg GM I think it may be the maps that need to load the textures and maybe you have a low-end pc, the pc is very saturated and that is why it creates that crash, but if you play a normal basemap, that DLL will still appear as well.

        Heisenberg GMundefined 1 Reply Last reply
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        • Heisenberg GMundefined Offline
          Heisenberg GMundefined Offline
          Heisenberg GM
          replied to Sabino.ahk on last edited by
          #12

          @Mr-MaPSaBino What do you mean with low end?

          Sabino.ahkundefined 1 Reply Last reply
          0
          • Sabino.ahkundefined Offline
            Sabino.ahkundefined Offline
            Sabino.ahk
            replied to Heisenberg GM on last edited by
            #13

            Heisenberg GM that your pc is very old or does not have the ability to run large maps or does not have a good graphics card

            Heisenberg GMundefined 1 Reply Last reply
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            • Heisenberg GMundefined Offline
              Heisenberg GMundefined Offline
              Heisenberg GM
              replied to Sabino.ahk on last edited by
              #14

              @Mr-MaPSaBino No mate, I made sure I have the requirements for this game and a decent graphic card, not the best but a good one

              Sabino.ahkundefined 1 Reply Last reply
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              • Sabino.ahkundefined Offline
                Sabino.ahkundefined Offline
                Sabino.ahk
                replied to Heisenberg GM on last edited by
                #15

                Heisenberg GM Well, I can't tell you anything about this topic, I'm not telling you that I don't know anything, only that at that point I don't know anything, the moderators know that, but I apologize for not helping you in the error.

                Heisenberg GMundefined 1 Reply Last reply
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                • Heisenberg GMundefined Offline
                  Heisenberg GMundefined Offline
                  Heisenberg GM
                  replied to Sabino.ahk on last edited by
                  #16

                  @Mr-MaPSaBino Anyways thank you for your intention, by the way, why the persons from the plutonium staff havent responded, its because it is sunday?

                  Dss0undefined 1 Reply Last reply
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                  • Dss0undefined Offline
                    Dss0undefined Offline
                    Dss0 Plutonium Staff
                    replied to Heisenberg GM on last edited by
                    #17

                    Heisenberg GM nobody responded because nobody knew the answer, doesn't give you the right to spam the forum. it crashes in ntdll, that is your windows kernel...

                    • open the start menu and search for "cmd"
                    • run cmd as admin
                    • execute the following command
                    dism /online /cleanup-image /restorehealth
                    
                    • after dism has finished repairing your system restart your pc
                    Heisenberg GMundefined 2 Replies Last reply
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                    • Heisenberg GMundefined Offline
                      Heisenberg GMundefined Offline
                      Heisenberg GM
                      replied to Dss0 on last edited by
                      #18

                      Dss0 I apologize for bothering , and causing some inconviniences, my bad

                      1 Reply Last reply
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                      • Heisenberg GMundefined Offline
                        Heisenberg GMundefined Offline
                        Heisenberg GM
                        replied to Dss0 on last edited by
                        #19

                        Dss0 I executed the command and the dism completed the operation, i restarted the pc and still the error happens, dont know if there is other fix to this, i would appreciate it.

                        1 Reply Last reply
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                        • Heisenberg GMundefined Offline
                          Heisenberg GMundefined Offline
                          Heisenberg GM
                          wrote on last edited by
                          #20

                          I still cant play waw zombies😥 😥 😥 😥

                          Resxtundefined 1 Reply Last reply
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                          • Resxtundefined Offline
                            Resxtundefined Offline
                            Resxt Plutonium Staff
                            replied to Heisenberg GM on last edited by
                            #21

                            Heisenberg GM try updating Windows and updating all your drivers (not just the GPU drivers)

                            Heisenberg GMundefined 1 Reply Last reply
                            0
                            • Heisenberg GMundefined Offline
                              Heisenberg GMundefined Offline
                              Heisenberg GM
                              replied to Resxt on last edited by Heisenberg GM
                              #22

                              Resxt Hey friend, i understand if you dont answer cause i have this problem since a long time ago, but how do i update all my drivers not only the GPU ones?

                              RektInatorundefined 1 Reply Last reply
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                              • RektInatorundefined Offline
                                RektInatorundefined Offline
                                RektInator Plutonium Admin
                                replied to Heisenberg GM on last edited by
                                #23

                                Heisenberg GM Can you try WaW zombies with our latest client update? We released one today. What might help is if you put the game on windowed mode instead of fullscreen. Fullscreen might cause issues on new hardware.

                                Heisenberg GMundefined 1 Reply Last reply
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                                • Heisenberg GMundefined Offline
                                  Heisenberg GMundefined Offline
                                  Heisenberg GM
                                  replied to RektInator on last edited by Heisenberg GM
                                  #24

                                  RektInator Ok Ill try thanks. edit: So I just run plutonium or I delete plutonium and download again?

                                  Resxtundefined 1 Reply Last reply
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                                  • Resxtundefined Offline
                                    Resxtundefined Offline
                                    Resxt Plutonium Staff
                                    replied to Heisenberg GM on last edited by Resxt
                                    #25

                                    Heisenberg GM No need to delete anything to update https://plutonium.pw/docs/update/
                                    To update all your drivers you need to go on your motherboard's website in the download/support section. Find a tutorial for it. For GPU it's just Nvidia/AMD website whatever you need.

                                    Heisenberg GMundefined 1 Reply Last reply
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                                    • Heisenberg GMundefined Offline
                                      Heisenberg GMundefined Offline
                                      Heisenberg GM
                                      replied to Resxt on last edited by
                                      #26

                                      Resxt Now i have done everything, update plutonium, put the game on windowed, and update all my drivers and windows, but when i try to connect to a public server on a custom map it starts downloading like it should do but then the game and the bootstrapper closes instantly and dont finishes to download the map, so then i got a corrupted or incomplete file of the mod and the game crashes when i try to launch the mod on solo, or play it on a public server

                                      1 Reply Last reply
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                                      • Heisenberg GMundefined Offline
                                        Heisenberg GMundefined Offline
                                        Heisenberg GM
                                        wrote on last edited by Heisenberg GM
                                        #27

                                        Heisenberg GM 11caacf0-6614-4bb9-9c56-b57cfba0010f-image.png I pre installed a custom map in this case clinic of evil, and when clicked on solo play i got another error, this is so weird, i juts wanna play some zombies. other thing i can tell is that this only happens with the newer custom maps or mods, cause i can play with no issues very old custom maps like one of the simpsons or another very old of minecraft, everything is allright with the original maps but with others like clinic of evil i cannot play

                                        Resxtundefined 1 Reply Last reply
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                                        • Resxtundefined Offline
                                          Resxtundefined Offline
                                          Resxt Plutonium Staff
                                          replied to Heisenberg GM on last edited by
                                          #28

                                          Heisenberg GM try to delete the maps and install them yourself instead.
                                          Then play it in solo and then on a server and report back

                                          Heisenberg GMundefined 1 Reply Last reply
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