Plutonium crashes when launching mods

[Heisenberg GM]

I launch the game perfectly with plutonium, but when I want to join a server with a custom map or mod, it completely crashes and then I have to turn off my pc. i would thank a lot a response to sort out this problem. Also cannot add a screenshot because i cannot do anything after the crash forcing me to turn off the computer.

[Heisenberg GM]

I tried again with other custom map, and this showed up

Please help me.

[Mr.MaPSaBino]

Wait are your are trying to join a server with custom maps? My question is if you have that custom map already installed for you to join the server?

[Heisenberg GM]

Mr.MaPSaBino when you try to join a server with a custom map, if you dont have it downloaded already, it automatically downloads it when you try to join, so yes i got the mods already downloaded but when i click on the server and join, the error that says: "Plutonium crashed because of an exception caused by eternal software", appears.

[Mr.MaPSaBino]

Heisenberg GM Did you try to update DirectX.?

[Heisenberg GM]

Yup, I even ran the redist installer,which updates directX right?

[Mr.MaPSaBino]

Heisenberg GM Nope redist only download Microsoft Visual C++, to update DirectX go to pluto_t4_full_game\redist\DirectX.

[Heisenberg GM]

Mr.MaPSaBino in that folder what do I open?

[Mr.MaPSaBino]

Heisenberg GM DXSETUP

[Heisenberg GM]

Mr.MaPSaBino Mate, I did update Direct X and I got the same problem with that dll file, and is not that the dll file is missing, the error say other thing but related to ntdll.dll file

[Mr.MaPSaBino]

Heisenberg GM I think it may be the maps that need to load the textures and maybe you have a low-end pc, the pc is very saturated and that is why it creates that crash, but if you play a normal basemap, that DLL will still appear as well.

[Heisenberg GM]

Mr.MaPSaBino What do you mean with low end?

[Mr.MaPSaBino]

Heisenberg GM that your pc is very old or does not have the ability to run large maps or does not have a good graphics card

[Heisenberg GM]

Mr.MaPSaBino No mate, I made sure I have the requirements for this game and a decent graphic card, not the best but a good one

[Mr.MaPSaBino]

Heisenberg GM Well, I can't tell you anything about this topic, I'm not telling you that I don't know anything, only that at that point I don't know anything, the moderators know that, but I apologize for not helping you in the error.

[Heisenberg GM]

Mr.MaPSaBino Anyways thank you for your intention, by the way, why the persons from the plutonium staff havent responded, its because it is sunday?

[Dss0]

Heisenberg GM nobody responded because nobody knew the answer, doesn't give you the right to spam the forum. it crashes in ntdll, that is your windows kernel...

• open the start menu and search for "cmd"
• run cmd as admin
• execute the following command

dism /online /cleanup-image /restorehealth

• after dism has finished repairing your system restart your pc

[Heisenberg GM]

Dss0 I apologize for bothering , and causing some inconviniences, my bad

[Heisenberg GM]

Dss0 I executed the command and the dism completed the operation, i restarted the pc and still the error happens, dont know if there is other fix to this, i would appreciate it.

[Heisenberg GM]

I still cant play waw zombies