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Crash

Scheduled Pinned Locked Moved BO2 Client Support
15 Posts 4 Posters 1.0k Views 1 Watching
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  • Dss0 Dss0

    ihojanysan it crashes in AcLayers.dll (not plutonium), try installing all available windows updates.

    ihojanysan Offline
    ihojanysan Offline
    ihojanysan
    wrote on last edited by
    #4

    Dss0 hi, i have the latest version

    Dss0 1 Reply Last reply
    0
    • ihojanysan ihojanysan

      Dss0 hi, i have the latest version

      Dss0 Offline
      Dss0 Offline
      Dss0
      Plutonium Staff
      wrote on last edited by
      #5

      ihojanysan install this http://download.windowsupdate.com/d/msdownload/update/software/updt/2017/11/windows10.0-kb4051963-x64_92317bd805e6cb9101f4c8576c5a0a80a234446f.msu

      Brandondr2 1 Reply Last reply
      0
      • ihojanysan Offline
        ihojanysan Offline
        ihojanysan
        wrote on last edited by
        #6

        It tells me that the update is not equippable for the team

        Dss0 1 Reply Last reply
        0
        • Dss0 Dss0

          ihojanysan install this http://download.windowsupdate.com/d/msdownload/update/software/updt/2017/11/windows10.0-kb4051963-x64_92317bd805e6cb9101f4c8576c5a0a80a234446f.msu

          Brandondr2 Offline
          Brandondr2 Offline
          Brandondr2
          wrote on last edited by
          #7

          Dss0 i installed it. it says i couldnt because it wasnt valid

          1 Reply Last reply
          0
          • ihojanysan ihojanysan

            It tells me that the update is not equippable for the team

            Dss0 Offline
            Dss0 Offline
            Dss0
            Plutonium Staff
            wrote on last edited by
            #8

            ihojanysan right click your start button -> system then go down to "windows specifications". Post a screenshot of that.
            Brandondr2 your error might be related to something different, create your own topic and upload the dump file.

            Brandondr2 1 Reply Last reply
            0
            • ihojanysan Offline
              ihojanysan Offline
              ihojanysan
              wrote on last edited by ihojanysan
              #9

              Screenshot 2021-04-23 19-10-31.png

              Dss0 1 Reply Last reply
              0
              • ihojanysan ihojanysan

                Screenshot 2021-04-23 19-10-31.png

                Dss0 Offline
                Dss0 Offline
                Dss0
                Plutonium Staff
                wrote on last edited by
                #10

                ihojanysan

                • open the start menu and search for "cmd"
                • run cmd as admin
                • execute the following command
                dism /online /cleanup-image /restorehealth
                
                • after dism has finished repairing your system restart your pc

                If it still doesn't work i'm out of ideas.

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                • ihojanysan Offline
                  ihojanysan Offline
                  ihojanysan
                  wrote on last edited by
                  #11

                  when it reaches 100 it comes back do I have to wait or close?

                  Dss0 1 Reply Last reply
                  0
                  • Dss0 Dss0

                    ihojanysan right click your start button -> system then go down to "windows specifications". Post a screenshot of that.
                    Brandondr2 your error might be related to something different, create your own topic and upload the dump file.

                    Brandondr2 Offline
                    Brandondr2 Offline
                    Brandondr2
                    wrote on last edited by
                    #12

                    Dss0 mate i cant even see where to start one lol

                    1 Reply Last reply
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                    • ihojanysan ihojanysan

                      when it reaches 100 it comes back do I have to wait or close?

                      Dss0 Offline
                      Dss0 Offline
                      Dss0
                      Plutonium Staff
                      wrote on last edited by
                      #13

                      ihojanysan comes back? What does it say?
                      Brandondr2

                      alt text

                      1 Reply Last reply
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                      • ihojanysan Offline
                        ihojanysan Offline
                        ihojanysan
                        wrote on last edited by
                        #14

                        hello I'm done but now the game at any time closes without error or warning

                        1 Reply Last reply
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                        • HannesC Offline
                          HannesC Offline
                          HannesC
                          Plutonium Staff
                          wrote on last edited by
                          #15

                          ihojanysan Without any crashdumps? Is there anything in the event logs regarding Pluto? Also what antivirus do you use?

                          1 Reply Last reply
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