I Can't launch Bo2 Zombies

[MalaBlasta]

MalaBlasta last edited by

My Problem is that once I click "Play" on Bo2 it loads that little black back-round with white text but after a couple of seconds of it booting up it tells me something around the lines of "Oops! Plutonium ran into a problem and must be closed.

Here is the Crash Dump file Please help me out and thank you.
https://docs.google.com/document/d/14kFHKvq9Jm89RqY1ALfFHTNaXTObo8xwRPWQdG2UC0g/edit?usp=sharing

[Dss0]

Dss0 Plutonium Staff Staff last edited by @ MalaBlasta

@MalaBlasta that google drive link is just a text file with the filepath of the .dmp? Pls upload the .dmp file itself.

[MalaBlasta]

MalaBlasta last edited by @ Dss0

@Dss0 how can you do that

[Dss0]

Dss0 Plutonium Staff Staff last edited by @ MalaBlasta

@MalaBlasta you just open
C:/Users/malablasta/AppData/Local/Plutonium/crashdumps
in windows explorer and drag the dump file into the google drive page that is open in your browser.

[MalaBlasta]

MalaBlasta last edited by @ Dss0

@Dss0 said in I Can't launch Bo2 Zombies:

C:/Users/malablasta/AppData/Local/Plutonium/crashdumps

https://drive.google.com/file/d/1gIBxa5o-nOFlqASWIoClaTBhByz8o_iF/view?usp=sharing

Like this?

[Dss0]

Dss0 Plutonium Staff Staff last edited by @ MalaBlasta

@MalaBlasta yep, do you have any other dump file? That one is corrupted..
If not can you post a screenshot of the error message that occurs when you start the game?

[MalaBlasta]

MalaBlasta last edited by @ Dss0

@Dss0 is there a way I can text you without waiting 10 mins and is this good https://drive.google.com/file/d/1X10SMiY6m2GGJcFhaDklQyTyWDAXDoN8/view?usp=sharing

[Dss0]

Dss0 Plutonium Staff Staff last edited by @ MalaBlasta

@MalaBlasta no, that is to prevent spam (some people like to spam the forums). Pls provide a screenshot of the error message. Also which version of windows are you using?

[MalaBlasta]

MalaBlasta last edited by @ Dss0

@Dss0 My computer isn't letting me ss for sum reason so I saved someone else's pic with the same problem https://drive.google.com/file/d/1VZqRZLvBR3VudreswOUWV3TpvkmSHugu/view?usp=sharing here's the drive ^
Exception Code: 0xC0000005
Exception Address: 0xE5B10D32
and here's the other thing.

if you have discord what is it so I can send you the image of my crash.

[Dss0]

Dss0 Plutonium Staff Staff last edited by Dss0 @ MalaBlasta

@MalaBlasta yea nah the dump file is corrupted, that's all the info i need anyways..

• If you have any overlays (msi afterburner, rivatuner, ...) disable them
• Try excluding pluto from scanning in your antivirus: https://forum.plutonium.pw/topic/8546/why-is-my-antivirus-saying-plutonium-is-a-virus-solution
• Install everything that's inside the redist folder in your game folder
• Try this https://forum.plutonium.pw/topic/6353/how-to-repair-your-t6-installation

If none of this works i'm out of ideas.

Oh and one last thing, right click the start button -> system and post a screenshot of that.

[LucasA04]

LucasA04 last edited by @ Dss0

@Dss0 Hey, I'm actually the one who ss that, and the dmp file that was included was corrupted. Me and the other guy are probably having the same problem so here is the link to a dmp file that actually opens in studio. Also I actually do have overlays, both msi and rivatuner, so if the other guy has it as well and we're getting the same errors than it's probably the overlays.
https://drive.google.com/file/d/1FhbFRz5c5aoaqaXovy3CHeeQb5WxUB1K/view?usp=sharing
Okay so I actually just closed out of all of the overlays, and it worked.

[Dss0]

Dss0 Plutonium Staff Staff last edited by @ LucasA04

@LucasA04 that's not the same error, your game crashes at 0x26C31E8C and his at 0xE5B10D32.