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Launcher Problems (AGAIN!!)

Scheduled Pinned Locked Moved Launcher Support
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  • RektInatorundefined RektInator

    Vorrtexpl He literally gave you the path, you just paste that in your file explorer and it will take you to the right file.

    Vorrtexplundefined Offline
    Vorrtexplundefined Offline
    Vorrtexpl
    wrote on last edited by
    #5

    RektInator
    I've searched for it but it says no results, should i delete then try to reinstall everything or is there another solution? Capture651651.JPG

    Evolightundefined 1 Reply Last reply
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    • Vorrtexplundefined Vorrtexpl

      RektInator
      I've searched for it but it says no results, should i delete then try to reinstall everything or is there another solution? Capture651651.JPG

      Evolightundefined Offline
      Evolightundefined Offline
      Evolight
      wrote on last edited by
      #6

      Vorrtexpl delete this file..
      aa.png

      Vorrtexplundefined 1 Reply Last reply
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      • Evolightundefined Evolight

        Vorrtexpl delete this file..
        aa.png

        Vorrtexplundefined Offline
        Vorrtexplundefined Offline
        Vorrtexpl
        wrote on last edited by
        #7

        @M0untainLight6
        it says that there was nothing found 454635333.JPG

        Evolightundefined 1 Reply Last reply
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        • Vorrtexplundefined Vorrtexpl

          @M0untainLight6
          it says that there was nothing found 454635333.JPG

          Evolightundefined Offline
          Evolightundefined Offline
          Evolight
          wrote on last edited by
          #8

          Vorrtexpl try to search for

          %localappdata%\Plutonium
          

          and check if you have the config.json file there
          a.png

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          • Vorrtexplundefined Offline
            Vorrtexplundefined Offline
            Vorrtexpl
            wrote on last edited by
            #9

            there is no config.json file here.. 454546464.JPG

            Evolightundefined 1 Reply Last reply
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            • Vorrtexplundefined Vorrtexpl

              there is no config.json file here.. 454546464.JPG

              Evolightundefined Offline
              Evolightundefined Offline
              Evolight
              wrote on last edited by
              #10

              Vorrtexpl hmm i just downloaded bo2 and i didn't have the file either. it created the file after i lauched the game for the first time. is this your first time trying to launch the game?

              Vorrtexplundefined 1 Reply Last reply
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              • Evolightundefined Evolight

                Vorrtexpl hmm i just downloaded bo2 and i didn't have the file either. it created the file after i lauched the game for the first time. is this your first time trying to launch the game?

                Vorrtexplundefined Offline
                Vorrtexplundefined Offline
                Vorrtexpl
                wrote on last edited by Vorrtexpl
                #11

                @M0untainLight6
                No its not my first time loading up the launcher, but when I load up the plutonium launcher I'm stuck on a white screen for a few minutes then it disappears and after the white screen and after I enter my credentials I get stuck on the log in screen and it says authenticating (I haven't made it past this screen so I cant access the settings in plutonium or anything) I have restarted my pc, deleted plutonium and reinstalled and it hasn't fixed it so I was thinking if I would have to delete all of the files and to another install.

                edit: I haven't been able to even open bo2 due to the authenticating screen as seen belowsgnsfgns.JPG

                RektInatorundefined 1 Reply Last reply
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                • Vorrtexplundefined Vorrtexpl

                  @M0untainLight6
                  No its not my first time loading up the launcher, but when I load up the plutonium launcher I'm stuck on a white screen for a few minutes then it disappears and after the white screen and after I enter my credentials I get stuck on the log in screen and it says authenticating (I haven't made it past this screen so I cant access the settings in plutonium or anything) I have restarted my pc, deleted plutonium and reinstalled and it hasn't fixed it so I was thinking if I would have to delete all of the files and to another install.

                  edit: I haven't been able to even open bo2 due to the authenticating screen as seen belowsgnsfgns.JPG

                  RektInatorundefined Offline
                  RektInatorundefined Offline
                  RektInator
                  Plutonium Admin
                  wrote on last edited by
                  #12

                  Vorrtexpl Just delete the entire Plutonium folder from your appdata and run plutonium.exe again, this will give you a fresh install of Plutonium. Hopefully that helps.

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                  • Vorrtexplundefined Offline
                    Vorrtexplundefined Offline
                    Vorrtexpl
                    wrote on last edited by Vorrtexpl
                    #13

                    I have tried doing a fresh install of plutonium and the game itself and it hasn't changed anything. Is there anything I can do to try and fix this any further?

                    edit: I still get the authenticating screen and it just stays on this screen, i cant continue any further than this screen...

                    1 Reply Last reply
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                    • HannesCundefined Offline
                      HannesCundefined Offline
                      HannesC
                      Plutonium Staff
                      wrote on last edited by
                      #14

                      Try changing your DNS to 1.1.1.1 or use a VPN.

                      Vorrtexplundefined 1 Reply Last reply
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                      • HannesCundefined HannesC

                        Try changing your DNS to 1.1.1.1 or use a VPN.

                        Vorrtexplundefined Offline
                        Vorrtexplundefined Offline
                        Vorrtexpl
                        wrote on last edited by
                        #15

                        HannesC Which free vpn would you recommend?

                        1 Reply Last reply
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