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Bootstrapper Problem

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  • Papissini973undefined Offline
    Papissini973undefined Offline
    Papissini973
    wrote on last edited by
    #1

    hi, I'm trying to resolve this "bin/plutonium-bootstrapper-win32.exe" I don't know why it gets stuck when I launch plutonium.exe in the black windows with a message box

    does someone know how to solve it?

    Screenshot 2021-07-17 135143.png

    Dss0undefined 1 Reply Last reply
    0
    • Dss0undefined Offline
      Dss0undefined Offline
      Dss0 Plutonium Staff
      replied to Papissini973 on last edited by
      #2

      Papissini973 Did you try the solutions posted in this thread? https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions

      Papissini973undefined 1 Reply Last reply
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      • Papissini973undefined Offline
        Papissini973undefined Offline
        Papissini973
        replied to Dss0 on last edited by
        #3

        Dss0 yes sir i did. and the same thing happened. you mean download all these right?.......

        Screenshot 2021-07-17 145921.png

        and the dxsetup too.

        Dss0undefined 1 Reply Last reply
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        • Dss0undefined Offline
          Dss0undefined Offline
          Dss0 Plutonium Staff
          replied to Papissini973 on last edited by
          #4

          Papissini973 well that's not the only thing the post tells you to do but it could also be caused by your antivirus: https://forum.plutonium.pw/topic/8546/why-is-my-antivirus-saying-plutonium-is-a-virus-solution

          Papissini973undefined 1 Reply Last reply
          0
          • Papissini973undefined Offline
            Papissini973undefined Offline
            Papissini973
            replied to Dss0 on last edited by
            #5

            Dss0 did that as well sir

            Dss0undefined 1 Reply Last reply
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            • Dss0undefined Offline
              Dss0undefined Offline
              Dss0 Plutonium Staff
              replied to Papissini973 on last edited by
              #6

              Papissini973 hit windows key + R and type "winver" into the run box then hit enter. Screenshot the window that comes up.

              Papissini973undefined 1 Reply Last reply
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              • Papissini973undefined Offline
                Papissini973undefined Offline
                Papissini973
                replied to Dss0 on last edited by
                #7

                Dss0 Screenshot 2021-07-17 163505.png

                1 Reply Last reply
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                • HannesCundefined Offline
                  HannesCundefined Offline
                  HannesC Plutonium Staff
                  wrote on last edited by
                  #8

                  Try launching cmd as admin, and run this command. Once finished, restart your PC.
                  dism /online /cleanup-image /restorehealth

                  Also you downloaded the basegame through our torrent/steam right? And not some other repack?

                  Papissini973undefined 1 Reply Last reply
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                  • Papissini973undefined Offline
                    Papissini973undefined Offline
                    Papissini973
                    replied to HannesC on last edited by
                    #9

                    HannesC hey, thanx 4 the help. I must have done something to my pc while doing the initial download. I ended up saying f**k it and reinstalled windows again and this time when I download the game it worked normally. thanx regardless. : )

                    1 Reply Last reply
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