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Plutonium.exe does not run. First time setting up.

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  • no romeundefined Offline
    no romeundefined Offline
    no rome Contributor
    wrote on last edited by no rome
    #1

    Preface: I have never downloaded Call of Duty: Black Ops II / Modern Warfare III / World at War, any of the games' respective DLC, nor anything involving Plutonium. I am following this guide: https://plutonium.pw/docs/install/

    • The first step is to download and run plutonium.exe. I download it, and run it. Nothing happens. No SmartScreen pop-up, no Windows Defender block, nothing.
    • Both Visual C++ runtimes as well as .NET Framework 4.7.2 are installed onto my computer, I double checked.
    • Adding plutonium.exe as an exception to Windows Defender does nothing.
    • I meet and exceed the minimum requirements to run the game (even though that should not matter due to the fact that the only thing I have ever downloaded regarding Plutonium is plutonium.exe).

    Nothing is working. I simply wish to relive my nostalgia days. I asked on the Discord, and they told me to post to the forums since they were unable to help. Please help as soon as you can!

    Dss0undefined 1 Reply Last reply
    0
    • Dss0undefined Offline
      Dss0undefined Offline
      Dss0 Plutonium Staff
      replied to no rome on last edited by
      #2

      @no_rome where is the launcher stored? Does the filepath contain any special characters? Are you trying to play in a virtual machine? Are you using any av software besides defender?
      Check windows event viewer (windows logs -> application) for anything that comes up after trying to start the launcher.

      1 Reply Last reply
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      • no romeundefined Offline
        no romeundefined Offline
        no rome Contributor
        wrote on last edited by no rome
        #3

        Dss0

        where is the launcher stored?
        d1fb4ec2-635d-4959-b54e-45688c9d704a-image.png
        On my desktop, as suggested by the website.

        Does the filepath contain any special characters?
        No, it's the desktop.

        Are you trying to play in a virtual machine?
        No.

        Are you using any av software besides defender?
        No, and I have none installed.

        Check windows event viewer for anything that comes up after trying to start the launcher.

        b6014be3-3c97-4c4c-9ba7-1b19203ad4b2-image.png
        These two events show up right after attempting to run. The sources are ".NET Runtime" and "Application Error".
        I'm not going to include any other information in this reply, as I am unsure if there is any potentially vulnerable information in the details of the errors.

        If you do need the details, please let me know.

        Dss0undefined 1 Reply Last reply
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        • Dss0undefined Offline
          Dss0undefined Offline
          Dss0 Plutonium Staff
          replied to no rome on last edited by
          #4

          @no_rome said in Plutonium.exe does not run. First time setting up.:

          I'm not going to include any other information in this reply, as I am unsure if there is any potentially vulnerable information in the details of the errors.

          No there's not, apart from your windows username maybe so if that's your real name censor it.

          no romeundefined 1 Reply Last reply
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          • no romeundefined Offline
            no romeundefined Offline
            no rome Contributor
            replied to Dss0 on last edited by no rome
            #5

            Dss0

            The .NET Runtime error event reads as follows:

            Application: Plutonium.exe
            Framework Version: v4.0.30319
            Description: The process was terminated due to an unhandled exception.
            Exception Info: System.BadImageFormatException
               at System.Environment.GetResourceFromDefault(System.String)
               at System.Diagnostics.StackTrace.ToString(TraceFormat)
               at System.Exception.GetStackTrace(Boolean)
               at System.Exception.InternalPreserveStackTrace()
               at System.Security.Policy.PolicyLevel.GetBuiltInSet(System.String)
               at System.Security.PermissionSet.CreateSerialized(System.Object[], Boolean, Byte[] ByRef, System.Security.PermissionSet ByRef, System.Security.Permissions.HostProtectionResource, Boolean)
               at ControlzEx.Behaviors.WindowChromeBehavior..ctor()
               at MahApps.Metro.Controls.MetroWindow.InitializeWindowChromeBehavior()
               at MahApps.Metro.Controls.MetroWindow..ctor()
               at Plutonium.Updater.App.Windows.UpdateWindow..ctor(Plutonium.Updater.Core.Models.UpdaterInfo, System.String, Boolean, Boolean)
               at Plutonium.Updater.App.App+<Application_Startup>d__1.MoveNext()
               at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
               at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
               at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
               at System.Windows.Threading.DispatcherOperation.InvokeImpl()
               at MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(System.Object)
               at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
               at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
               at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
               at MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object)
               at System.Windows.Threading.DispatcherOperation.Invoke()
               at System.Windows.Threading.Dispatcher.ProcessQueue()
               at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
               at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
               at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
               at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
               at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
               at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
               at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
               at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
               at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
               at System.Windows.Application.RunDispatcher(System.Object)
               at System.Windows.Application.RunInternal(System.Windows.Window)
               at Plutonium.Updater.App.App.Main()
            

            The Application Error event reads as follows:

            Faulting application name: Plutonium.exe, version: 1.0.210.0, time stamp: 0xb95ed1a9
            Faulting module name: KERNELBASE.dll, version: 10.0.19041.1387, time stamp: 0x0b9a844a
            Exception code: 0xe0434352
            Fault offset: 0x0000000000034f69
            Faulting process id: 0xb7c
            Faulting application start time: 0x01d80a85b88b83dd
            Faulting application path: C:\Users\rome\Desktop\Plutonium.exe
            Faulting module path: C:\Windows\System32\KERNELBASE.dll
            Report Id: cec772b8-ce46-4485-ae3a-979b2028084d
            Faulting package full name: 
            Faulting package-relative application ID:
            

            I hope this helps.

            Dss0undefined 1 Reply Last reply
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            • Dss0undefined Offline
              Dss0undefined Offline
              Dss0 Plutonium Staff
              replied to no rome on last edited by
              #6

              @no_rome are you running a 32 bit version of windows by any chance?

              no romeundefined 1 Reply Last reply
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              • no romeundefined Offline
                no romeundefined Offline
                no rome Contributor
                replied to Dss0 on last edited by no rome
                #7

                Dss0 No, I'm running a 64-bit version.

                Unsure if this information is relevant, but this may help narrow down options:

                4949a39e-c84b-400b-910f-a0f3011371d3-image.png

                Resxtundefined Dss0undefined 2 Replies Last reply
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                • Resxtundefined Online
                  Resxtundefined Online
                  Resxt Plutonium Staff
                  replied to no rome on last edited by
                  #8

                  @no_rome You seem to have an old version of Windows 10.
                  Upgrading to the latest version will probably solve your issue
                  https://www.microsoft.com/en-us/software-download/windows10

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                  • Dss0undefined Offline
                    Dss0undefined Offline
                    Dss0 Plutonium Staff
                    replied to no rome on last edited by Dss0
                    #9

                    @no_rome ok.. i assume you installed the runtimes using the links in this post? https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions

                    Could also try this:

                    • open the start menu and search for "cmd"
                    • run cmd as admin
                    • execute the following command
                    dism /online /cleanup-image /restorehealth
                    
                    • after dism has finished repairing your system restart your pc

                    usually badimageexception is caused by running 64 bit software on a 32 bit system but that's not the case here, you're also running the latest version of win10 so that's fine. No idea really.

                    Resxt nah build 19043 is version 21h2.

                    no romeundefined 1 Reply Last reply
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                    • no romeundefined Offline
                      no romeundefined Offline
                      no rome Contributor
                      replied to Dss0 on last edited by no rome
                      #10

                      Dss0

                      ok.. i assume you installed the runtimes using the links in this post? https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions

                      Yes.

                      dism /online /cleanup-image /restorehealth

                      This is what it told me.

                      5ab6b55d-9d22-4d59-8b42-f727b2d2578e-image.png

                      If attaching the log file would help, I can do that.

                      Dss0undefined 1 Reply Last reply
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                      • Dss0undefined Offline
                        Dss0undefined Offline
                        Dss0 Plutonium Staff
                        replied to no rome on last edited by Dss0
                        #11

                        @no_rome yea attach it, that's not a good sign tho, this could point to corrupted system files. Try this:

                        chkdsk /offlinescanandfix
                        

                        if it asks you if you want to schedule the scan for the next restart type Y then restart your pc.

                        no romeundefined 1 Reply Last reply
                        0
                        • no romeundefined Offline
                          no romeundefined Offline
                          no rome Contributor
                          replied to Dss0 on last edited by
                          #12

                          Dss0 I know it isn't; honestly, I was fearing this outcome. About a month ago, I had to completely nuke my entire PC and boot a new untouched OS from a USB stick, deleting every partition that had been created on the system because I was having a similar problem regarding .NET Framework and a corrupted OS. The fact that this is happening again despite the fact that I basically nuked my last OS and rebuilt a completely new one is just exhausting to me.

                          Nevertheless, here's the log file:
                          First half: https://pastebin.com/Bj1FHjeG
                          Second half: https://pastebin.com/UzLeSH6j

                          I'll try that command and get back to you with the results.

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                          • no romeundefined Offline
                            no romeundefined Offline
                            no rome Contributor
                            wrote on last edited by
                            #13

                            Reinstalled my entire OS instead. It was just too much work. Thank you Dss0 for the help.

                            1 Reply Last reply
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