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  3. Plutonium not opening there is not any error, i installed everything and i have windows latest version.

Plutonium not opening there is not any error, i installed everything and i have windows latest version.

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  • Seventroundefined Offline
    Seventroundefined Offline
    Seventro
    wrote on last edited by
    #1

    it was working fine few weeks ago but its not evening open i have installed eveything that suggested in other forums and using latest windows too but its not opening.

    Xerxesundefined 1 Reply Last reply
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    • IIIlllIIIlundefined Offline
      IIIlllIIIlundefined Offline
      IIIlllIIIl
      wrote on last edited by
      #2

      mine wont work either it is saying im missing files, i deleted it and reinstalled but still not opening/ working

      1 Reply Last reply
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      • Xerxesundefined Offline
        Xerxesundefined Offline
        Xerxes Plutonium Staff
        replied to Seventro on last edited by
        #3

        Seventro It's probably your AV https://plutonium.pw/docs/antivirus/

        Seventroundefined 1 Reply Last reply
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        • Seventroundefined Offline
          Seventroundefined Offline
          Seventro
          replied to Xerxes on last edited by
          #4

          Xerxes didn't worked and now i tried to launch codbo2 directly from plutonium-launcher-win32.exe then game
          got crashed and says "Plutonium crashed exception caused by an external software module :- igdumdim32.dll"

          Resxtundefined 1 Reply Last reply
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          • Resxtundefined Offline
            Resxtundefined Offline
            Resxt Plutonium Staff
            replied to Seventro on last edited by
            #5

            Seventro well yeah don't launch anything but plutonium.exe
            What is your antivirus?

            Seventroundefined 1 Reply Last reply
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            • Seventroundefined Offline
              Seventroundefined Offline
              Seventro
              replied to Resxt on last edited by
              #6

              Resxt windows defender

              Resxtundefined 1 Reply Last reply
              0
              • Resxtundefined Offline
                Resxtundefined Offline
                Resxt Plutonium Staff
                replied to Seventro on last edited by
                #7

                Seventro did you allow Plutonium through Windows Defender like the antivirus guide explains?

                Also press Win + R, type winver and send a screenshot of the window

                Seventroundefined 1 Reply Last reply
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                • Seventroundefined Offline
                  Seventroundefined Offline
                  Seventro
                  replied to Resxt on last edited by
                  #8

                  Resxt yes i did allow. Capture.PNG

                  Resxtundefined 1 Reply Last reply
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                  • Resxtundefined Offline
                    Resxtundefined Offline
                    Resxt Plutonium Staff
                    replied to Seventro on last edited by
                    #9

                    Seventro I'm really not sure about this but it could be because you're using a modified version of Windows (LTSC)

                    Dss0 could you confirm this or do you have any idea?

                    Seventroundefined 1 Reply Last reply
                    0
                    • Seventroundefined Offline
                      Seventroundefined Offline
                      Seventro
                      replied to Resxt on last edited by
                      #10

                      Resxt but it was working few weeks ago perfectly.

                      1 Reply Last reply
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                      • Seventroundefined Offline
                        Seventroundefined Offline
                        Seventro
                        wrote on last edited by
                        #11

                        i getting this error because i have steam installed ?? plutonium have any problem with it ?

                        Dss0undefined 1 Reply Last reply
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                        • Dss0undefined Offline
                          Dss0undefined Offline
                          Dss0 Plutonium Staff
                          replied to Seventro on last edited by
                          #12

                          Seventro not really. igdumdim32 is your intel graphics driver so update that or if you use a laptop with dual gpus make sure the launcher uses the high performance one: https://plutonium.pw/docs/low-fps/#method-2-laptops-with-two-gpus, select plutonium-launcher-win32 instead of the bootstrapper here, that detects it automatically now.

                          Also check windows event viewer for any errors that come up after trying to launch pluto (windows logs -> application).
                          The windows version should be fine.

                          Seventroundefined 1 Reply Last reply
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                          • Seventroundefined Offline
                            Seventroundefined Offline
                            Seventro
                            replied to Dss0 on last edited by
                            #13

                            Dss0 Yeah your right its because of old graphics driver even i read about that in other forum as well but i don't want update my intel gpu driver because of some reason i am using 2017 driver its ok if i can't play anyways thanks for your reply.

                            1 Reply Last reply
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