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  3. trying to launch Plutonium and getting a bootstrapper error.

trying to launch Plutonium and getting a bootstrapper error.

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  • ali13736undefined Offline
    ali13736undefined Offline
    ali13736
    wrote on last edited by ali13736
    #1

    I've uninstalled and reinstalled and ran as admin and nothing works. How do i fix this? Looking up guides isn't helping and other people having similar issues seem to never have gotten it fixed.
    I've uninstalled it for the moment but I'm just so confused.

    1 Reply Last reply
    0
    • Resxtundefined Offline
      Resxtundefined Offline
      Resxt Plutonium Staff
      wrote on last edited by
      #2

      Instead of saying "an error" show the error.
      Errors are there to describe the issue

      1 Reply Last reply
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      • ali13736undefined Offline
        ali13736undefined Offline
        ali13736
        wrote on last edited by
        #3

        Screenshot (67).png

        Dss0undefined 1 Reply Last reply
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        • Dss0undefined Offline
          Dss0undefined Offline
          Dss0 Plutonium Staff
          replied to ali13736 on last edited by
          #4

          ali13736 most likely your AV blocking it https://plutonium.pw/docs/antivirus/

          ali13736undefined 1 Reply Last reply
          0
          • ali13736undefined Offline
            ali13736undefined Offline
            ali13736
            replied to Dss0 on last edited by
            #5

            Dss0 my AV has an exception. it is not my antivirus.

            Dss0undefined ljave018undefined 2 Replies Last reply
            0
            • Dss0undefined Offline
              Dss0undefined Offline
              Dss0 Plutonium Staff
              replied to ali13736 on last edited by
              #6

              ali13736 post a screenshot of the exclusion settings.

              1 Reply Last reply
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              • ljave018undefined Offline
                ljave018undefined Offline
                ljave018
                replied to ali13736 on last edited by
                #7

                ali13736 What AV are you using?
                This article might help you https://plutonium.pw/docs/antivirus/

                If you are using Web Root/McAfee/Bullguard we recommend to flat out uninstall them.

                Why? Simply put: Disabling it or allowing exclusions will not allow Plutonium to function still (that's how bad those antiviruses are)

                If you have Defender and other AV that does not flag Plutonium, I recommend you to deactivate Defender using DefenderControl.

                Billman_22undefined ali13736undefined 2 Replies Last reply
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                • Billman_22undefined Offline
                  Billman_22undefined Offline
                  Billman_22
                  replied to ljave018 on last edited by
                  #8

                  @velja_zmai,
                  If you have McAffe I've found that putting "plutonium-bootstrapper-win32.exe" in the excluded files helps remedy the error.

                  ljave018undefined 1 Reply Last reply
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                  • ljave018undefined Offline
                    ljave018undefined Offline
                    ljave018
                    replied to Billman_22 on last edited by
                    #9

                    Billman_22 not quite sure on that one, since I've personally never used it, but always got it bundled with Opera Installer (lmao). Kaspersky still rocks, it does not false flag it.

                    1 Reply Last reply
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                    • ali13736undefined Offline
                      ali13736undefined Offline
                      ali13736
                      replied to ljave018 on last edited by
                      #10

                      @velja_zmai avast

                      ljave018undefined 1 Reply Last reply
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                      • ljave018undefined Offline
                        ljave018undefined Offline
                        ljave018
                        replied to ali13736 on last edited by
                        #11

                        ali13736 https://support.avast.com/en-us/article/Antivirus-scan-exclusions/#pc
                        also linked in https://plutonium.pw/docs/antivirus
                        or, if you don't feel like having Avast, flat out uninstall it.

                        1 Reply Last reply
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