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  3. trying to launch Plutonium and getting a bootstrapper error.

trying to launch Plutonium and getting a bootstrapper error.

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  • ali13736 Offline
    ali13736 Offline
    ali13736
    wrote on last edited by ali13736
    #1

    I've uninstalled and reinstalled and ran as admin and nothing works. How do i fix this? Looking up guides isn't helping and other people having similar issues seem to never have gotten it fixed.
    I've uninstalled it for the moment but I'm just so confused.

    1 Reply Last reply
    0
    • Resxt Offline
      Resxt Offline
      Resxt
      Plutonium Staff
      wrote on last edited by
      #2

      Instead of saying "an error" show the error.
      Errors are there to describe the issue

      1 Reply Last reply
      0
      • ali13736 Offline
        ali13736 Offline
        ali13736
        wrote on last edited by
        #3

        Screenshot (67).png

        Dss0 1 Reply Last reply
        0
        • ali13736 ali13736

          Screenshot (67).png

          Dss0 Offline
          Dss0 Offline
          Dss0
          Plutonium Staff
          wrote on last edited by
          #4

          ali13736 most likely your AV blocking it https://plutonium.pw/docs/antivirus/

          ali13736 1 Reply Last reply
          0
          • Dss0 Dss0

            ali13736 most likely your AV blocking it https://plutonium.pw/docs/antivirus/

            ali13736 Offline
            ali13736 Offline
            ali13736
            wrote on last edited by
            #5

            Dss0 my AV has an exception. it is not my antivirus.

            Dss0 ljave018 2 Replies Last reply
            0
            • ali13736 ali13736

              Dss0 my AV has an exception. it is not my antivirus.

              Dss0 Offline
              Dss0 Offline
              Dss0
              Plutonium Staff
              wrote on last edited by
              #6

              ali13736 post a screenshot of the exclusion settings.

              1 Reply Last reply
              0
              • ali13736 ali13736

                Dss0 my AV has an exception. it is not my antivirus.

                ljave018 Offline
                ljave018 Offline
                ljave018
                wrote on last edited by
                #7

                ali13736 What AV are you using?
                This article might help you https://plutonium.pw/docs/antivirus/

                If you are using Web Root/McAfee/Bullguard we recommend to flat out uninstall them.

                Why? Simply put: Disabling it or allowing exclusions will not allow Plutonium to function still (that's how bad those antiviruses are)

                If you have Defender and other AV that does not flag Plutonium, I recommend you to deactivate Defender using DefenderControl.

                Billman_22 ali13736 2 Replies Last reply
                0
                • ljave018 ljave018

                  ali13736 What AV are you using?
                  This article might help you https://plutonium.pw/docs/antivirus/

                  If you are using Web Root/McAfee/Bullguard we recommend to flat out uninstall them.

                  Why? Simply put: Disabling it or allowing exclusions will not allow Plutonium to function still (that's how bad those antiviruses are)

                  If you have Defender and other AV that does not flag Plutonium, I recommend you to deactivate Defender using DefenderControl.

                  Billman_22 Offline
                  Billman_22 Offline
                  Billman_22
                  wrote on last edited by
                  #8

                  @velja_zmai,
                  If you have McAffe I've found that putting "plutonium-bootstrapper-win32.exe" in the excluded files helps remedy the error.

                  ljave018 1 Reply Last reply
                  0
                  • Billman_22 Billman_22

                    @velja_zmai,
                    If you have McAffe I've found that putting "plutonium-bootstrapper-win32.exe" in the excluded files helps remedy the error.

                    ljave018 Offline
                    ljave018 Offline
                    ljave018
                    wrote on last edited by
                    #9

                    Billman_22 not quite sure on that one, since I've personally never used it, but always got it bundled with Opera Installer (lmao). Kaspersky still rocks, it does not false flag it.

                    1 Reply Last reply
                    0
                    • ljave018 ljave018

                      ali13736 What AV are you using?
                      This article might help you https://plutonium.pw/docs/antivirus/

                      If you are using Web Root/McAfee/Bullguard we recommend to flat out uninstall them.

                      Why? Simply put: Disabling it or allowing exclusions will not allow Plutonium to function still (that's how bad those antiviruses are)

                      If you have Defender and other AV that does not flag Plutonium, I recommend you to deactivate Defender using DefenderControl.

                      ali13736 Offline
                      ali13736 Offline
                      ali13736
                      wrote on last edited by
                      #10

                      @velja_zmai avast

                      ljave018 1 Reply Last reply
                      0
                      • ali13736 ali13736

                        @velja_zmai avast

                        ljave018 Offline
                        ljave018 Offline
                        ljave018
                        wrote on last edited by
                        #11

                        ali13736 https://support.avast.com/en-us/article/Antivirus-scan-exclusions/#pc
                        also linked in https://plutonium.pw/docs/antivirus
                        or, if you don't feel like having Avast, flat out uninstall it.

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