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  • TheWindowsGuyundefined Offline
    TheWindowsGuyundefined Offline
    TheWindowsGuy
    wrote on last edited by
    #1

    I tried to open pluto but it says failed to check updates, then it says not up to date, then it crashed... Is that a error? i dont have access to discord either.

    Error id: 421716998cd44acb248287fbd0c7098

    hindercanrunundefined Resxtundefined WolflexZundefined 3 Replies Last reply
    0
    • hindercanrunundefined Offline
      hindercanrunundefined Offline
      hindercanrun
      replied to TheWindowsGuy on last edited by
      #2

      TheWindowsGuy reason for discord is because of the breach
      What’s ur antivirus

      TheWindowsGuyundefined 1 Reply Last reply
      0
      • TheWindowsGuyundefined Offline
        TheWindowsGuyundefined Offline
        TheWindowsGuy
        replied to hindercanrun on last edited by
        #3

        hindercanrun i whitelisted pluto

        hindercanrunundefined 1 Reply Last reply
        0
        • hindercanrunundefined Offline
          hindercanrunundefined Offline
          hindercanrun
          replied to TheWindowsGuy on last edited by hindercanrun
          #4

          TheWindowsGuy what is ur antivirus
          excluding it with also fix it
          antiviruses can block apps even if you exclude them(those antiviruses called bad antiviruses)

          1 Reply Last reply
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          • TheWindowsGuyundefined Offline
            TheWindowsGuyundefined Offline
            TheWindowsGuy
            wrote on last edited by
            #5

            hindercanrun i use Windows Defender
            and i got another error like: failed to check for updates but it have a different code so i think its a different error

            Code: d5f73b48312e40b59916580857aa086c

            ljave018undefined 1 Reply Last reply
            0
            • Resxtundefined Offline
              Resxtundefined Offline
              Resxt Plutonium Staff
              replied to TheWindowsGuy on last edited by
              #6

              TheWindowsGuy https://plutonium.pw/docs/update/#fixing-failed-to-check-for-updates

              1 Reply Last reply
              0
              • ljave018undefined Offline
                ljave018undefined Offline
                ljave018
                replied to TheWindowsGuy on last edited by ljave018
                #7

                TheWindowsGuy You can disable Defender and use Kaspersky. I personally use Kaspersky, and haven't had problems with Plutonium for a long time, plus it's easy to exclude programs.

                hindercanrunundefined 1 Reply Last reply
                0
                • hindercanrunundefined Offline
                  hindercanrunundefined Offline
                  hindercanrun
                  replied to ljave018 on last edited by hindercanrun
                  #8

                  @ivanovich_ windows defender can be annoying
                  One time it just kept disabling itself, or randomly blocking shit
                  it doesn’t do it anymore

                  ljave018undefined 1 Reply Last reply
                  0
                  • WolflexZundefined Offline
                    WolflexZundefined Offline
                    WolflexZ Contributor
                    replied to TheWindowsGuy on last edited by
                    #9

                    TheWindowsGuy Windows defender isn't the problem. You're pinning plutonium in the taskbar which can't execute the updater. Unpin it and run plutonium again.

                    1 Reply Last reply
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                    • ljave018undefined Offline
                      ljave018undefined Offline
                      ljave018
                      replied to hindercanrun on last edited by
                      #10

                      hindercanrun DefenderControl exists tho, and it's sadly obfuscated, so it's always detected by any AV.

                      1 Reply Last reply
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                      • Resxtundefined Offline
                        Resxtundefined Offline
                        Resxt Plutonium Staff
                        wrote on last edited by
                        #11

                        Windows Defender doesn't cause these issues and if it would a simple exclusion would fix it.
                        Uninstalling/blocking/replacing Windows Defender is really not needed, even less to fix that issue

                        1 Reply Last reply
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