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An issue occured when logging in

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  • NeoZ_1eGenDundefined NeoZ_1eGenD

    handshake; certificate verify failed (SSL routines, tls_process_server_certificate) [asio.ssl:337047686] the error message comes with that

    Xerxesundefined Offline
    Xerxesundefined Offline
    Xerxes
    Plutonium Staff
    wrote on last edited by
    #4

    Most likely is that you are not starting the updater like mentioned in every of our guides but the launcher directly. Run the updater and let it do its job.

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    12
    • j0nbeundefined j0nbe

      Same here! 😞

      NeoZ_1eGenDundefined Offline
      NeoZ_1eGenDundefined Offline
      NeoZ_1eGenD
      wrote on last edited by
      #5

      j0nbe you have to run plutonium.exe so the launcher will be updated and it will work again

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      5
      • ZCausdryZundefined Offline
        ZCausdryZundefined Offline
        ZCausdryZ
        wrote on last edited by
        #6

        The same thing happens to me and I already did everything

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        0
        • gaga53undefined Offline
          gaga53undefined Offline
          gaga53
          wrote on last edited by
          #7

          same problem here tried the solution but nothing works for me

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          1
          • ALi.n9undefined Offline
            ALi.n9undefined Offline
            ALi.n9
            wrote on last edited by
            #8

            Guys I have the same problem here what should I do?

            Kaiser Thomasundefined 1 Reply Last reply
            0
            • ALi.n9undefined ALi.n9

              Guys I have the same problem here what should I do?

              Kaiser Thomasundefined Offline
              Kaiser Thomasundefined Offline
              Kaiser Thomas
              wrote on last edited by
              #9

              @ALi-n9 I am having the same problem too

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              0
              • Gauss011undefined Offline
                Gauss011undefined Offline
                Gauss011
                wrote on last edited by
                #10

                Same problem here

                1 Reply Last reply
                0
                • HSWWNY2001undefined Offline
                  HSWWNY2001undefined Offline
                  HSWWNY2001
                  wrote on last edited by
                  #11

                  same here

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                  1
                  • xMr.Grimxundefined Offline
                    xMr.Grimxundefined Offline
                    xMr.Grimx
                    wrote on last edited by xMr.Grimx
                    #12

                    So plutonium Is just busted now, right? Have the same issue as everyone else out of nowhere. Just says there was a problem logging in with saved credentials.

                    Xerxesundefined 1 Reply Last reply
                    1
                    • xMr.Grimxundefined xMr.Grimx

                      So plutonium Is just busted now, right? Have the same issue as everyone else out of nowhere. Just says there was a problem logging in with saved credentials.

                      Xerxesundefined Offline
                      Xerxesundefined Offline
                      Xerxes
                      Plutonium Staff
                      wrote on last edited by
                      #13

                      @xMr-Grimx said in An issue occured when logging in:

                      So plutonium Is just busted now, right?

                      No.

                      @xMr-Grimx said in An issue occured when logging in:

                      Have the same issue as everyone else out of nowhere. Just says there was a problem logging in with saved credentials.

                      This topic is about another error, caused by users bypassing the updater and not related at all to your issue.

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