Error 0xC0000005 is not related to outdated server

Elbaan

Also removed %localappdata%\Plutonium
and same crash after setting it up all again

Elbaan

So what will be done with this now? Multiple people have this issue (see other threads or discord)
I don't have a pdb too gather useful information

Tedder

I'm having this exact same issue on version r4035.

Slug Licker

Open powershell, copy and paste this:

Set-ExecutionPolicy unrestricted

Press enter. Type "A" without the quotation marks, press enter.

If this worked, after you're done playing, open powershell, copy and paste this:

Set-ExecutionPolicy restricted

Press enter. Type "A" without the quotation marks, press enter.

Unrestricting the execution policy allows any .exe to do whatever it wants. Error 0xc0000005 is an access violation error when a .exe is disallowed by Windows to execute something.

And open your firewall settings to allow an app through the firewall, tick plutonium-bootstrapper-win32.exe and press "Ok".

Elbaan

Slug Licker No its not a permission error, an access violation exception just means that it tries to access invalid memory (by having a nullptr for example) windows itself throws for that the Win32 SecurityException if it would be an security error

From looking at the dmp there is nothing that tries to access any permission related service that could cause that (also plutonium itself added during the installation in the windows firewall itself to the allowed apps)

Slug Licker

Elbaan Oh, lmao. I dunno. I just typed in that error code and assumed.

Elbaan

FutureRave any Updates? It's not only a problem that I have, a few other have it too, at least give us a Debugger Version or whatever to reproduce the issue

FutureRave

Nope. I have been busy.

Slug Licker

Elbaan

Your .exe might be out of date or has a bug/corrupted.

go to C:\Users\You\AppData\Local\Plutonium

Delete everything inside.

Delete your plutonium.exe wherever you put it. Download a clean one from here: https://plutonium.pw/docs/install/

Run it and let it download all the Plutonium files again, clean.

Elbaan

Slug Licker Thx for the help but you can guess that we went through this before posting this in the forum

Slug Licker

Elbaan

Run a windows memory diagnostic scan to check if your RAM is corrupted or experiencing failure in some way.

Reset your firewall settings to default by opening command prompt as administrator and typing the following:

netsh advfirewall reset

Reset your group policy settings to default by saving this segment as a .bat file and running it as admin:

@echo off
RD /S /Q "%WinDir%\System32\GroupPolicyUsers" && RD /S /Q "%WinDir%\System32\GroupPolicy"
gpupdate /force
pause

Restart your pc.
Then try playing the game.

Right click the .exe file, select 'Run as Administrator'.
Right click Plutonium's folder, select 'Properties', untick 'Read Only', click Apply, then try running it.
Disable the UAC (User Account Controls).
Kill "taskhost.exe" process in your task manager.
Occasionally your download may just be corrupted, try re-downloading the entirety of Plutonium and see if you encounter the same bug.

Slug Licker

Try this new potential fix I've found:

Hm. Try this: Open command prompt, copy and paste this, save it as "dataexecutionpolicy.bat", run it as admin:

@echo off
bcdedit /set {current} nx OptIn
bcdedit /set {current} nx AlwaysOff

Restart your pc.
Then try playing the game.

This makes it so your computer has no restrictions for data execution, according to a Microsoft advisor. They also say try to play the game in safe mode and, if it works in safe mode, it's almost certainly a 3rd party app running at the same time causing it.

It's also worth noting that faulty RAM or faulty motherboard slot for a RAM stick can cause c0000005.

Elbaan

Slug Licker can you please stop posting useless chatgpt answers and fill up the thread? Dev is working on a fix once he has time

Slug Licker

Elbaan The current up-to-date plutonium-bootstrapper-win32.exe is working for over 2000 people right now and they're not experiencing this issue, nor am I.

I've only asked chat GPT once, I just write formally. I'm doing research for you that you could do yourself rather than blaming the Plutonium program for something that could be entirely to do with you having broken hardware or a badly configured operating system. So, instead of writing off these troubleshooting methods as "useless" because you can't be bothered to do them, do them.

Source for my recent answer:
https://answers.microsoft.com/en-us/windows/forum/all/keep-getting-exception-code-c0000005-even-after/1cb53bfd-3629-41b2-87fa-e912fcde29f0

These random methods are working for some people:

Elbaan

The issue have multiple people after the previous update, you can find in Google a tons of invalid mem errors, the issue can only be figured out by the dev, I don't have the pdb or anything to debug it, if you would look in the other forum post or in discord, many things already have been tried and the current error could be related that people have something in the gac that we don't have, it's clear that it's not a network error or damaged ram, else a lot of other things would not work

jorgelara11

i been doing post for over 7 days and no one answered me why i have this error i tried to delete the plutonium file to install new files but i have the same files with the same images and i dont know what to do i installed pluto over 3 times and i deleted all of the files i dont know what to do.
its a crashdump error.

Elbaan

jorgelara11

You have a different error:
Exception Address: 0x0074F155

so not related to this thread

t_resa420

Elbaan The errors are related. The error code is the same, even if the exception address is different. My setup is throwing several different exception addresses when crashing, with the same error code.

Elbaan

t_resa420 yet not the same error, those who have the issue have the same code & address, your exception might look the same and you can reproduce this as we do, but its not the same, the access violation exception is not a global known "ah its this error at position X" especially since you said you get different addresses when the exception is thrown, a own thread would make more sense

jorgelara11

its the same but i dont know how to fix it