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  3. Error 0xC0000005 is not related to outdated server

Error 0xC0000005 is not related to outdated server

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  • Slug Lickerundefined Slug Licker

    Open powershell, copy and paste this:

    Set-ExecutionPolicy unrestricted
    

    Press enter. Type "A" without the quotation marks, press enter.

    If this worked, after you're done playing, open powershell, copy and paste this:

    Set-ExecutionPolicy restricted
    

    Press enter. Type "A" without the quotation marks, press enter.

    Unrestricting the execution policy allows any .exe to do whatever it wants. Error 0xc0000005 is an access violation error when a .exe is disallowed by Windows to execute something.

    And open your firewall settings to allow an app through the firewall, tick plutonium-bootstrapper-win32.exe and press "Ok".

    Elbaanundefined Offline
    Elbaanundefined Offline
    Elbaan
    wrote on last edited by
    #20

    Slug Licker No its not a permission error, an access violation exception just means that it tries to access invalid memory (by having a nullptr for example) windows itself throws for that the Win32 SecurityException if it would be an security error

    From looking at the dmp there is nothing that tries to access any permission related service that could cause that (also plutonium itself added during the installation in the windows firewall itself to the allowed apps)

    Slug Lickerundefined 1 Reply Last reply
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    • Elbaanundefined Elbaan

      Slug Licker No its not a permission error, an access violation exception just means that it tries to access invalid memory (by having a nullptr for example) windows itself throws for that the Win32 SecurityException if it would be an security error

      From looking at the dmp there is nothing that tries to access any permission related service that could cause that (also plutonium itself added during the installation in the windows firewall itself to the allowed apps)

      Slug Lickerundefined Offline
      Slug Lickerundefined Offline
      Slug Licker
      wrote on last edited by
      #21

      Elbaan Oh, lmao. I dunno. I just typed in that error code and assumed.

      1 Reply Last reply
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      • Elbaanundefined Offline
        Elbaanundefined Offline
        Elbaan
        wrote on last edited by
        #22

        FutureRave any Updates? It's not only a problem that I have, a few other have it too, at least give us a Debugger Version or whatever to reproduce the issue

        Slug Lickerundefined 1 Reply Last reply
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        • FutureRaveundefined Offline
          FutureRaveundefined Offline
          FutureRave
          VIP
          wrote on last edited by
          #23

          Nope. I have been busy.

          1 Reply Last reply
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          • Elbaanundefined Elbaan

            FutureRave any Updates? It's not only a problem that I have, a few other have it too, at least give us a Debugger Version or whatever to reproduce the issue

            Slug Lickerundefined Offline
            Slug Lickerundefined Offline
            Slug Licker
            wrote on last edited by
            #24

            Elbaan

            Your .exe might be out of date or has a bug/corrupted.

            go to C:\Users\You\AppData\Local\Plutonium

            Delete everything inside.

            Delete your plutonium.exe wherever you put it. Download a clean one from here: https://plutonium.pw/docs/install/

            Run it and let it download all the Plutonium files again, clean.

            Elbaanundefined 1 Reply Last reply
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            • Slug Lickerundefined Slug Licker

              Elbaan

              Your .exe might be out of date or has a bug/corrupted.

              go to C:\Users\You\AppData\Local\Plutonium

              Delete everything inside.

              Delete your plutonium.exe wherever you put it. Download a clean one from here: https://plutonium.pw/docs/install/

              Run it and let it download all the Plutonium files again, clean.

              Elbaanundefined Offline
              Elbaanundefined Offline
              Elbaan
              wrote on last edited by
              #25

              Slug Licker Thx for the help but you can guess that we went through this before posting this in the forum

              Slug Lickerundefined 1 Reply Last reply
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              • Elbaanundefined Elbaan

                Slug Licker Thx for the help but you can guess that we went through this before posting this in the forum

                Slug Lickerundefined Offline
                Slug Lickerundefined Offline
                Slug Licker
                wrote on last edited by Slug Licker
                #26

                Elbaan

                Run a windows memory diagnostic scan to check if your RAM is corrupted or experiencing failure in some way.

                Untitled.png

                Reset your firewall settings to default by opening command prompt as administrator and typing the following:

                netsh advfirewall reset
                

                Reset your group policy settings to default by saving this segment as a .bat file and running it as admin:

                @echo off
                RD /S /Q "%WinDir%\System32\GroupPolicyUsers" && RD /S /Q "%WinDir%\System32\GroupPolicy"
                gpupdate /force
                pause
                

                Restart your pc.
                Then try playing the game.

                Right click the .exe file, select 'Run as Administrator'.
                Right click Plutonium's folder, select 'Properties', untick 'Read Only', click Apply, then try running it.
                Disable the UAC (User Account Controls).
                Kill "taskhost.exe" process in your task manager.
                Occasionally your download may just be corrupted, try re-downloading the entirety of Plutonium and see if you encounter the same bug.

                1 Reply Last reply
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                • Slug Lickerundefined Offline
                  Slug Lickerundefined Offline
                  Slug Licker
                  wrote on last edited by Slug Licker
                  #27

                  Try this new potential fix I've found:

                  Hm. Try this: Open command prompt, copy and paste this, save it as "dataexecutionpolicy.bat", run it as admin:

                  @echo off
                  bcdedit /set {current} nx OptIn
                  bcdedit /set {current} nx AlwaysOff 
                  

                  Restart your pc.
                  Then try playing the game.

                  This makes it so your computer has no restrictions for data execution, according to a Microsoft advisor. They also say try to play the game in safe mode and, if it works in safe mode, it's almost certainly a 3rd party app running at the same time causing it.

                  It's also worth noting that faulty RAM or faulty motherboard slot for a RAM stick can cause c0000005.

                  Elbaanundefined 1 Reply Last reply
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                  • Slug Lickerundefined Slug Licker

                    Try this new potential fix I've found:

                    Hm. Try this: Open command prompt, copy and paste this, save it as "dataexecutionpolicy.bat", run it as admin:

                    @echo off
                    bcdedit /set {current} nx OptIn
                    bcdedit /set {current} nx AlwaysOff 
                    

                    Restart your pc.
                    Then try playing the game.

                    This makes it so your computer has no restrictions for data execution, according to a Microsoft advisor. They also say try to play the game in safe mode and, if it works in safe mode, it's almost certainly a 3rd party app running at the same time causing it.

                    It's also worth noting that faulty RAM or faulty motherboard slot for a RAM stick can cause c0000005.

                    Elbaanundefined Offline
                    Elbaanundefined Offline
                    Elbaan
                    wrote on last edited by
                    #28

                    Slug Licker can you please stop posting useless chatgpt answers and fill up the thread? Dev is working on a fix once he has time

                    Slug Lickerundefined 1 Reply Last reply
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                    • Elbaanundefined Elbaan

                      Slug Licker can you please stop posting useless chatgpt answers and fill up the thread? Dev is working on a fix once he has time

                      Slug Lickerundefined Offline
                      Slug Lickerundefined Offline
                      Slug Licker
                      wrote on last edited by Slug Licker
                      #29

                      Elbaan The current up-to-date plutonium-bootstrapper-win32.exe is working for over 2000 people right now and they're not experiencing this issue, nor am I.

                      I've only asked chat GPT once, I just write formally. I'm doing research for you that you could do yourself rather than blaming the Plutonium program for something that could be entirely to do with you having broken hardware or a badly configured operating system. So, instead of writing off these troubleshooting methods as "useless" because you can't be bothered to do them, do them.

                      Source for my recent answer:
                      https://answers.microsoft.com/en-us/windows/forum/all/keep-getting-exception-code-c0000005-even-after/1cb53bfd-3629-41b2-87fa-e912fcde29f0

                      These random methods are working for some people:
                      Untitled.png

                      1 Reply Last reply
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                      • Elbaanundefined Offline
                        Elbaanundefined Offline
                        Elbaan
                        wrote on last edited by Elbaan
                        #30

                        The issue have multiple people after the previous update, you can find in Google a tons of invalid mem errors, the issue can only be figured out by the dev, I don't have the pdb or anything to debug it, if you would look in the other forum post or in discord, many things already have been tried and the current error could be related that people have something in the gac that we don't have, it's clear that it's not a network error or damaged ram, else a lot of other things would not work

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                        • jorgelara11undefined Offline
                          jorgelara11undefined Offline
                          jorgelara11
                          wrote on last edited by
                          #31

                          i been doing post for over 7 days and no one answered me why i have this error i tried to delete the plutonium file to install new files but i have the same files with the same images and i dont know what to do i installed pluto over 3 times and i deleted all of the files i dont know what to do.
                          its a crashdump error.

                          Elbaanundefined 1 Reply Last reply
                          0
                          • jorgelara11undefined jorgelara11

                            i been doing post for over 7 days and no one answered me why i have this error i tried to delete the plutonium file to install new files but i have the same files with the same images and i dont know what to do i installed pluto over 3 times and i deleted all of the files i dont know what to do.
                            its a crashdump error.

                            Elbaanundefined Offline
                            Elbaanundefined Offline
                            Elbaan
                            wrote on last edited by Elbaan
                            #32

                            jorgelara11

                            You have a different error:
                            Exception Address: 0x0074F155

                            so not related to this thread

                            t_resa420undefined 1 Reply Last reply
                            0
                            • Elbaanundefined Elbaan

                              jorgelara11

                              You have a different error:
                              Exception Address: 0x0074F155

                              so not related to this thread

                              t_resa420undefined Offline
                              t_resa420undefined Offline
                              t_resa420
                              wrote on last edited by t_resa420
                              #33

                              Elbaan The errors are related. The error code is the same, even if the exception address is different. My setup is throwing several different exception addresses when crashing, with the same error code.

                              Elbaanundefined 1 Reply Last reply
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                              • t_resa420undefined t_resa420

                                Elbaan The errors are related. The error code is the same, even if the exception address is different. My setup is throwing several different exception addresses when crashing, with the same error code.

                                Elbaanundefined Offline
                                Elbaanundefined Offline
                                Elbaan
                                wrote on last edited by
                                #34

                                t_resa420 yet not the same error, those who have the issue have the same code & address, your exception might look the same and you can reproduce this as we do, but its not the same, the access violation exception is not a global known "ah its this error at position X" especially since you said you get different addresses when the exception is thrown, a own thread would make more sense

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                                • jorgelara11undefined Offline
                                  jorgelara11undefined Offline
                                  jorgelara11
                                  wrote on last edited by
                                  #35

                                  its the same but i dont know how to fix it

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                                  • FutureRaveundefined Offline
                                    FutureRaveundefined Offline
                                    FutureRave
                                    VIP
                                    wrote on last edited by
                                    #36

                                    A fix will be included in the next Plutonium update

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