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plutonium isn't opening

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  • PGarglerundefined Offline
    PGarglerundefined Offline
    PGargler
    wrote on last edited by
    #9

    I had the same error a few days ago, coming and going. Everything works after switching my network from 5GHz to 2.4GHz. The download speeds between my 2.4GHz and 5GHz networks differ by a factor of nearly 10 while the upload speeds remain the same. I definitely need to contact my service provider as things have been fishy lately with networks dropping on occasion and bad TV signals.

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    • PGarglerundefined Offline
      PGarglerundefined Offline
      PGargler
      wrote on last edited by
      #10

      It even works once I switch back to the 5GHz network I was originally using, so either the updater fixed itself, or it simply needed a little "kick" that seemed to come from switching to another network.

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      • mason2025undefined Offline
        mason2025undefined Offline
        mason2025
        wrote on last edited by
        #11

        Im having the same issue, yesterday and this morning it was working fine but from one moment whenever I launch the launcher and it reaches the "Fetching update info..." it stays there until the conection is timed-out and launches the error:
        Crash ID: 2df27d65f0434d7e9a2cd26529b8be06
        System.Threading.Tasks.TaskCanceledException: A task was canceled.
        at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
        at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
        at Plutonium.Updater.Core.HTTP.<GetJsonAsync>d__3`1.MoveNext()
        --- End of stack trace from previous location where exception was thrown ---
        at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
        at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
        at Plutonium.Updater.Core.Updater.<Run>d__24.MoveNext()
        --- End of stack trace from previous location where exception was thrown ---
        at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
        at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
        at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
        at Plutonium.Updater.App.Windows.UpdateWindow.<UpdateWindow_Loaded>d__6.MoveNext()

        I deactivated the firewall and eveything in order to discard if that was the thing blocking the request, but I haven't been able to make it work. If someone knows what else to try I will appreciate it.

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        • alexqm2915undefined Offline
          alexqm2915undefined Offline
          alexqm2915
          wrote on last edited by
          #12

          I'm having the same issue, and tried the same thing, didn't work

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          • AlJacksonundefined Offline
            AlJacksonundefined Offline
            AlJackson
            wrote on last edited by
            #13

            Same issue, still not resolved for me. It used to work fine, did not change anything on my broadband, stopped working at some point. It works fine when providing internet hotspot from my phone data provider, but not from normal broadband. Tried firewall on router settings off and anti-virus on pc off, tried to run with administrator, no success.

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            • Neptune_23undefined Offline
              Neptune_23undefined Offline
              Neptune_23
              wrote on last edited by
              #14

              i just cant sync my steam games to it for some reason

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              • JulenIzaaundefined Offline
                JulenIzaaundefined Offline
                JulenIzaa
                wrote on last edited by
                #15

                Mine isn't working neither, I get the same error you guys got and 4 hours ago I was playing normally. Don't really know how to find a solution.

                Resxtundefined 1 Reply Last reply
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                • ElDelMohicanoundefined Offline
                  ElDelMohicanoundefined Offline
                  ElDelMohicano
                  wrote on last edited by
                  #16

                  Same problem, uninstall and cant install again, crazy, i was playing last night

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                  • Resxtundefined Offline
                    Resxtundefined Offline
                    Resxt Plutonium Staff
                    replied to JulenIzaa on last edited by
                    #17

                    JulenIzaa ElDelMohicano
                    Use Cloudflare Warp

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                    1
                    • The-Crusader-UwUundefined Offline
                      The-Crusader-UwUundefined Offline
                      The-Crusader-UwU
                      wrote on last edited by
                      #18

                      i was able to fix this by unplugging my ethernet, it worked instantly after, granted I still reinstalled.

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