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Sound issue

Scheduled Pinned Locked Moved BO2 Client Support
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  • SpazmicParadoxundefined Offline
    SpazmicParadoxundefined Offline
    SpazmicParadox
    replied to Kalitos on last edited by
    #6

    Kalitos my Output is just speakers and headphones and it can’t be changed and I went in game to see sound settings and everything is at normal I also tested the system test thing where it plays a sound but it won’t play a sound

    Kalitosundefined 1 Reply Last reply
    1
    • Kalitosundefined Offline
      Kalitosundefined Offline
      Kalitos
      replied to SpazmicParadox on last edited by Kalitos
      #7

      SpazmicParadox Check in the windows volume mixer, the game sound may be muted from there

      SpazmicParadoxundefined 1 Reply Last reply
      0
      • SpazmicParadoxundefined Offline
        SpazmicParadoxundefined Offline
        SpazmicParadox
        replied to Kalitos on last edited by
        #8

        Kalitos it says it’s at 100% for the volume

        Kalitosundefined 1 Reply Last reply
        0
        • Kalitosundefined Offline
          Kalitosundefined Offline
          Kalitos
          replied to SpazmicParadox on last edited by
          #9

          SpazmicParadox One last try, share a screenshot of the sound settings within the game.

          1 Reply Last reply
          0
          • SpazmicParadoxundefined Offline
            SpazmicParadoxundefined Offline
            SpazmicParadox
            wrote on last edited by SpazmicParadox
            #10

            Kalitos Screenshot (1).png

            1 Reply Last reply
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            • SpazmicParadoxundefined Offline
              SpazmicParadoxundefined Offline
              SpazmicParadox
              wrote on last edited by
              #11

              Kalitos also when I enter origins map its just a white screen

              1 Reply Last reply
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              • Mr. Androidundefined Offline
                Mr. Androidundefined Offline
                Mr. Android Plutonium Admin
                wrote on last edited by
                #12

                Can you atleast post a screenshot where the game doesn't cover the important information in the other window?

                SpazmicParadoxundefined 2 Replies Last reply
                0
                • SpazmicParadoxundefined Offline
                  SpazmicParadoxundefined Offline
                  SpazmicParadox
                  replied to Mr. Android on last edited by
                  #13

                  Mr. Android yes

                  1 Reply Last reply
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                  • SpazmicParadoxundefined Offline
                    SpazmicParadoxundefined Offline
                    SpazmicParadox
                    replied to Mr. Android on last edited by
                    #14

                    Mr. Android Screenshot (2).png

                    1 Reply Last reply
                    0
                    • Mr. Androidundefined Offline
                      Mr. Androidundefined Offline
                      Mr. Android Plutonium Admin
                      wrote on last edited by
                      #15

                      Go to start and type Change System Sounds and click the item that appears.

                      e1a9dd53-a415-4ab5-9a7f-d748bf1893c7-image.png
                      Then click the playback tab and screenshot that window please.

                      1 Reply Last reply
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                      • SpazmicParadoxundefined Offline
                        SpazmicParadoxundefined Offline
                        SpazmicParadox
                        wrote on last edited by
                        #16

                        Screenshot (3).png

                        1 Reply Last reply
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                        • Mr. Androidundefined Offline
                          Mr. Androidundefined Offline
                          Mr. Android Plutonium Admin
                          wrote on last edited by
                          #17

                          Cheers, so your device is set as the default device across everything so that's good. It makes me think it might be a sound driver problem, would you mind downloading this: https://www.ccleaner.com/speccy/download/standard and run it by opening the start menu and typing Speccy? Can you then screenshot the window that opens? Please wait until it finishes analyzing. It will look something like this:
                          2552054f-360a-488d-a700-b66f6dd6d9e7-image.png

                          SpazmicParadoxundefined 1 Reply Last reply
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                          • SpazmicParadoxundefined Offline
                            SpazmicParadoxundefined Offline
                            SpazmicParadox
                            replied to Mr. Android on last edited by
                            #18

                            Mr. Android Screenshot (4).png

                            1 Reply Last reply
                            0
                            • Mr. Androidundefined Offline
                              Mr. Androidundefined Offline
                              Mr. Android Plutonium Admin
                              wrote on last edited by
                              #19

                              https://www.dell.com/support/contents/uk/en/ukbsdt1/article/product-support/self-support-knowledgebase/software-and-downloads/supportassist

                              Dell SupportAssist is likely the easiest way to do some driver updates. If you let it install and scan your machine, it should then offer you any driver updates, probably worth installing them all, especially if there is a sound driver update. (screenshot the window after all the updates are done please)

                              Just incase this doesn't work, can you also open the start menu and type winver and screenshot the window that opens, thanks.

                              1 Reply Last reply
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                              • SpazmicParadoxundefined Offline
                                SpazmicParadoxundefined Offline
                                SpazmicParadox
                                wrote on last edited by
                                #20

                                could it be because downloaded it from discord server?
                                because Before it was from the plutonium website and it worked except that I cant play multiplayer.

                                Mr. Androidundefined 1 Reply Last reply
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                                • Mr. Androidundefined Offline
                                  Mr. Androidundefined Offline
                                  Mr. Android Plutonium Admin
                                  replied to SpazmicParadox on last edited by
                                  #21

                                  SpazmicParadox I'm not sure I follow?
                                  What do you mean by "it"?

                                  SpazmicParadoxundefined 2 Replies Last reply
                                  0
                                  • SpazmicParadoxundefined Offline
                                    SpazmicParadoxundefined Offline
                                    SpazmicParadox
                                    replied to Mr. Android on last edited by
                                    #22

                                    Mr. Android by it I mean the sound problem probably is because I downloaded bo2 through the discord server.

                                    1 Reply Last reply
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                                    • SpazmicParadoxundefined Offline
                                      SpazmicParadoxundefined Offline
                                      SpazmicParadox
                                      replied to Mr. Android on last edited by
                                      #23

                                      Mr. Android the bo2 worked better before downloading's it again from the discord server

                                      1 Reply Last reply
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                                      • SpazmicParadoxundefined Offline
                                        SpazmicParadoxundefined Offline
                                        SpazmicParadox
                                        wrote on last edited by
                                        #24

                                        I will reinstall black ops but instead from the website not discord server

                                        Mr. Androidundefined 1 Reply Last reply
                                        0
                                        • Mr. Androidundefined Offline
                                          Mr. Androidundefined Offline
                                          Mr. Android Plutonium Admin
                                          replied to SpazmicParadox on last edited by
                                          #25

                                          SpazmicParadox Sounds good - make sure to place piry.exe somewhere such as C:\Games

                                          1 Reply Last reply
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