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  3. my game crash when i click on play help me

my game crash when i click on play help me

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  • oethamundefined Offline
    oethamundefined Offline
    oetham
    wrote on last edited by
    #1

    how can i fix it

    Dss0undefined 1 Reply Last reply
    0
    • Dss0undefined Offline
      Dss0undefined Offline
      Dss0 Plutonium Staff
      replied to oetham on last edited by Dss0
      #2

      oetham

      • Make sure your launcher is the latest version (you can check that by looking at the filesize, latest one is 4123KB), if it's not download it from here: https://cdn.plutonium.pw/updater/plutonium.exe.
      • Download this https://drive.google.com/u/0/uc?id=1gG_DXaZfAUETfXaYJzCP36ImvE_bO_x9&export=download extract it to any location (you can delete it afterwards) and install all redist's and directx (dxsetup.exe in the directx folder).
      • follow this video guide https://streamable.com/5giauo.
      • run the launcher as admin.
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      • JXXQXXN_MXNXZundefined Offline
        JXXQXXN_MXNXZundefined Offline
        JXXQXXN_MXNXZ
        wrote on last edited by
        #3

        yo reinicie mi pc desistale el juego lo instale nada me deja tambien lo actualize alguna idea¿

        Dss0undefined 1 Reply Last reply
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        • Dss0undefined Offline
          Dss0undefined Offline
          Dss0 Plutonium Staff
          replied to JXXQXXN_MXNXZ on last edited by
          #4

          JXXQXXN_MXNXZ the forum language is english. I already deleted all your posts in the other thread you derailed, i'd advise you not to do the same with this one.

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          • JXXQXXN_MXNXZundefined Offline
            JXXQXXN_MXNXZundefined Offline
            JXXQXXN_MXNXZ
            wrote on last edited by
            #5

            Sorry I did not know what the page is translated but some idea blueing the launcher with your messages that you send, desist it, format the pc, restart it and nothing

            Dss0undefined 1 Reply Last reply
            0
            • Dss0undefined Offline
              Dss0undefined Offline
              Dss0 Plutonium Staff
              replied to JXXQXXN_MXNXZ on last edited by
              #6

              JXXQXXN_MXNXZ post a screenshot of your windows defender exclusion settings. do you use any other antivirus software besides defender?

              1 Reply Last reply
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              • JXXQXXN_MXNXZundefined Offline
                JXXQXXN_MXNXZundefined Offline
                JXXQXXN_MXNXZ
                wrote on last edited by
                #7

                my pc uses an antivirus but it doesn't create a problem for me to download plutonium
                and I do not pay it or anything, it is only there without being used it is expired

                Dss0undefined 1 Reply Last reply
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                • Dss0undefined Offline
                  Dss0undefined Offline
                  Dss0 Plutonium Staff
                  replied to JXXQXXN_MXNXZ on last edited by
                  #8

                  JXXQXXN_MXNXZ and which antivirus is that?

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                  • JXXQXXN_MXNXZundefined Offline
                    JXXQXXN_MXNXZundefined Offline
                    JXXQXXN_MXNXZ
                    wrote on last edited by
                    #9

                    it comes with the hp i have a gaming notebook

                    Dss0undefined 1 Reply Last reply
                    0
                    • Dss0undefined Offline
                      Dss0undefined Offline
                      Dss0 Plutonium Staff
                      replied to JXXQXXN_MXNXZ on last edited by Dss0
                      #10

                      JXXQXXN_MXNXZ dude. i'm asking about the name of the software. Just uninstall it, if you're not paying for it it won't protect you anyways but it might still have functions enabled that interfere with pluto.

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                      • JXXQXXN_MXNXZundefined Offline
                        JXXQXXN_MXNXZundefined Offline
                        JXXQXXN_MXNXZ
                        wrote on last edited by
                        #11

                        ok disable a function thanks to a friend who guided me and let me start it I have no problem!erorrr.PNG

                        Dss0undefined 1 Reply Last reply
                        0
                        • Dss0undefined Offline
                          Dss0undefined Offline
                          Dss0 Plutonium Staff
                          replied to JXXQXXN_MXNXZ on last edited by
                          #12

                          JXXQXXN_MXNXZ so it's mcaffee then, mcaffee causes issues like this one and has worse detection rate than defender. I highly recommend uninstalling it.

                          1 Reply Last reply
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