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  3. my game crash when i click on play help me

my game crash when i click on play help me

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  • oethamundefined oetham

    how can i fix it

    Dss0undefined Offline
    Dss0undefined Offline
    Dss0
    Plutonium Staff
    wrote on last edited by Dss0
    #2

    oetham

    • Make sure your launcher is the latest version (you can check that by looking at the filesize, latest one is 4123KB), if it's not download it from here: https://cdn.plutonium.pw/updater/plutonium.exe.
    • Download this https://drive.google.com/u/0/uc?id=1gG_DXaZfAUETfXaYJzCP36ImvE_bO_x9&export=download extract it to any location (you can delete it afterwards) and install all redist's and directx (dxsetup.exe in the directx folder).
    • follow this video guide https://streamable.com/5giauo.
    • run the launcher as admin.
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    • JXXQXXN_MXNXZundefined Offline
      JXXQXXN_MXNXZundefined Offline
      JXXQXXN_MXNXZ
      wrote on last edited by
      #3

      yo reinicie mi pc desistale el juego lo instale nada me deja tambien lo actualize alguna idea¿

      Dss0undefined 1 Reply Last reply
      0
      • JXXQXXN_MXNXZundefined JXXQXXN_MXNXZ

        yo reinicie mi pc desistale el juego lo instale nada me deja tambien lo actualize alguna idea¿

        Dss0undefined Offline
        Dss0undefined Offline
        Dss0
        Plutonium Staff
        wrote on last edited by
        #4

        JXXQXXN_MXNXZ the forum language is english. I already deleted all your posts in the other thread you derailed, i'd advise you not to do the same with this one.

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        • JXXQXXN_MXNXZundefined Offline
          JXXQXXN_MXNXZundefined Offline
          JXXQXXN_MXNXZ
          wrote on last edited by
          #5

          Sorry I did not know what the page is translated but some idea blueing the launcher with your messages that you send, desist it, format the pc, restart it and nothing

          Dss0undefined 1 Reply Last reply
          0
          • JXXQXXN_MXNXZundefined JXXQXXN_MXNXZ

            Sorry I did not know what the page is translated but some idea blueing the launcher with your messages that you send, desist it, format the pc, restart it and nothing

            Dss0undefined Offline
            Dss0undefined Offline
            Dss0
            Plutonium Staff
            wrote on last edited by
            #6

            JXXQXXN_MXNXZ post a screenshot of your windows defender exclusion settings. do you use any other antivirus software besides defender?

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            • JXXQXXN_MXNXZundefined Offline
              JXXQXXN_MXNXZundefined Offline
              JXXQXXN_MXNXZ
              wrote on last edited by
              #7

              my pc uses an antivirus but it doesn't create a problem for me to download plutonium
              and I do not pay it or anything, it is only there without being used it is expired

              Dss0undefined 1 Reply Last reply
              0
              • JXXQXXN_MXNXZundefined JXXQXXN_MXNXZ

                my pc uses an antivirus but it doesn't create a problem for me to download plutonium
                and I do not pay it or anything, it is only there without being used it is expired

                Dss0undefined Offline
                Dss0undefined Offline
                Dss0
                Plutonium Staff
                wrote on last edited by
                #8

                JXXQXXN_MXNXZ and which antivirus is that?

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                • JXXQXXN_MXNXZundefined Offline
                  JXXQXXN_MXNXZundefined Offline
                  JXXQXXN_MXNXZ
                  wrote on last edited by
                  #9

                  it comes with the hp i have a gaming notebook

                  Dss0undefined 1 Reply Last reply
                  0
                  • JXXQXXN_MXNXZundefined JXXQXXN_MXNXZ

                    it comes with the hp i have a gaming notebook

                    Dss0undefined Offline
                    Dss0undefined Offline
                    Dss0
                    Plutonium Staff
                    wrote on last edited by Dss0
                    #10

                    JXXQXXN_MXNXZ dude. i'm asking about the name of the software. Just uninstall it, if you're not paying for it it won't protect you anyways but it might still have functions enabled that interfere with pluto.

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                    • JXXQXXN_MXNXZundefined Offline
                      JXXQXXN_MXNXZundefined Offline
                      JXXQXXN_MXNXZ
                      wrote on last edited by
                      #11

                      ok disable a function thanks to a friend who guided me and let me start it I have no problem!erorrr.PNG

                      Dss0undefined 1 Reply Last reply
                      0
                      • JXXQXXN_MXNXZundefined JXXQXXN_MXNXZ

                        ok disable a function thanks to a friend who guided me and let me start it I have no problem!erorrr.PNG

                        Dss0undefined Offline
                        Dss0undefined Offline
                        Dss0
                        Plutonium Staff
                        wrote on last edited by
                        #12

                        JXXQXXN_MXNXZ so it's mcaffee then, mcaffee causes issues like this one and has worse detection rate than defender. I highly recommend uninstalling it.

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