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Game crash and staff report

Scheduled Pinned Locked Moved Launcher Support
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  • zekavirtus1234undefined Offline
    zekavirtus1234undefined Offline
    zekavirtus1234
    wrote on last edited by
    #1

    Can you please help me, when i asked for help on discord mods told me to send a message to mw3/bow2 support channel, im having an issue where my plutinium freezes on game start and i wrote it there and when i asked them if any1 is going to asnwer after 15 minutes of waiting they told me to have some patience, 2 staff guys were constantly talking and insulting me in general channel and didnt answer on my question but were just talking in general chat, they have been asking me if im retarded and blind and then when i again asked if any1 is going to asnwer on my mw3-suport channel request they told me that if i was less rude maybe someone would asnwer and they put some kind of restriction on my account, i can't type anything in any channel no more.

    Dss0undefined 1 Reply Last reply
    0
    • zekavirtus1234undefined zekavirtus1234

      Can you please help me, when i asked for help on discord mods told me to send a message to mw3/bow2 support channel, im having an issue where my plutinium freezes on game start and i wrote it there and when i asked them if any1 is going to asnwer after 15 minutes of waiting they told me to have some patience, 2 staff guys were constantly talking and insulting me in general channel and didnt answer on my question but were just talking in general chat, they have been asking me if im retarded and blind and then when i again asked if any1 is going to asnwer on my mw3-suport channel request they told me that if i was less rude maybe someone would asnwer and they put some kind of restriction on my account, i can't type anything in any channel no more.

      Dss0undefined Offline
      Dss0undefined Offline
      Dss0
      Plutonium Staff
      wrote on last edited by
      #2

      zekavirtus1234 from what i can see the "restriction" was more than justified so it won't be removed.

      -> https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions

      Issue: After pressing the Play Button the launcher disappears but the game does not start
      Possible Solutions:

      • Download this https://drive.google.com/u/0/uc?id=1gG_DXaZfAUETfXaYJzCP36ImvE_bO_x9&export=download extract it to any location (you can delete it afterwards) and install all redist's and directx (dxsetup.exe in the directx folder).
      • follow this video guide https://streamable.com/5giauo.
      • if you use mcaffee or any other highly intrusive antivirus software uninstall it.
      zekavirtus1234undefined 1 Reply Last reply
      0
      • Chaseundefined Offline
        Chaseundefined Offline
        Chase
        wrote on last edited by
        #3

        You were muted for constantly asking questions in #general, after being told multiple times (by multiple people) to change channels, which is clearly outlined in the topic description.

        Support is community-driven, we can't be there 24/7 to provide support.

        zekavirtus1234undefined 1 Reply Last reply
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        • Chaseundefined Chase

          You were muted for constantly asking questions in #general, after being told multiple times (by multiple people) to change channels, which is clearly outlined in the topic description.

          Support is community-driven, we can't be there 24/7 to provide support.

          zekavirtus1234undefined Offline
          zekavirtus1234undefined Offline
          zekavirtus1234
          wrote on last edited by
          #4

          Chase Oh no, I just asked first time if someone can help me with that issue in general chat and then when i was told to write it in mw3-support channel i did and then after 15 minutes i asked if someone could reply because staff was chatting with each other in general chat instead of telling me how to fix it, and I don't know how staff can tell someone that is asking for help that hes retarded and blind and not being deranked or at least muted, I mean I never insulted anybody and I got muted so yeah.

          Dss0undefined 1 Reply Last reply
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          • zekavirtus1234undefined zekavirtus1234

            Chase Oh no, I just asked first time if someone can help me with that issue in general chat and then when i was told to write it in mw3-support channel i did and then after 15 minutes i asked if someone could reply because staff was chatting with each other in general chat instead of telling me how to fix it, and I don't know how staff can tell someone that is asking for help that hes retarded and blind and not being deranked or at least muted, I mean I never insulted anybody and I got muted so yeah.

            Dss0undefined Offline
            Dss0undefined Offline
            Dss0
            Plutonium Staff
            wrote on last edited by
            #5

            zekavirtus1234 even tho this doesn't belong here at all..

            alt text

            Yea no insults at all.. besides "shit staff" and threatening ppl with "i turned on recordings" (which is laughable, what do you think that will do?).
            Just drop it, you acted entitled and rude and got muted. Deal with it.
            The rule is that if you need help you post in support channels, it's completely irrelevant if you actually get help there or not, the rule still stands.

            zekavirtus1234undefined 1 Reply Last reply
            0
            • Dss0undefined Dss0

              zekavirtus1234 from what i can see the "restriction" was more than justified so it won't be removed.

              -> https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions

              Issue: After pressing the Play Button the launcher disappears but the game does not start
              Possible Solutions:

              • Download this https://drive.google.com/u/0/uc?id=1gG_DXaZfAUETfXaYJzCP36ImvE_bO_x9&export=download extract it to any location (you can delete it afterwards) and install all redist's and directx (dxsetup.exe in the directx folder).
              • follow this video guide https://streamable.com/5giauo.
              • if you use mcaffee or any other highly intrusive antivirus software uninstall it.
              zekavirtus1234undefined Offline
              zekavirtus1234undefined Offline
              zekavirtus1234
              wrote on last edited by
              #6

              Dss0 Now I get this http://prntscr.com/w8pp2l and when i click okay then it freezes again.

              Dss0undefined 1 Reply Last reply
              0
              • zekavirtus1234undefined zekavirtus1234

                Dss0 Now I get this http://prntscr.com/w8pp2l and when i click okay then it freezes again.

                Dss0undefined Offline
                Dss0undefined Offline
                Dss0
                Plutonium Staff
                wrote on last edited by
                #7

                zekavirtus1234 oh... you're on win7. We don't support that, upgrade to win10.

                1 Reply Last reply
                0
                • Dss0undefined Dss0

                  zekavirtus1234 even tho this doesn't belong here at all..

                  alt text

                  Yea no insults at all.. besides "shit staff" and threatening ppl with "i turned on recordings" (which is laughable, what do you think that will do?).
                  Just drop it, you acted entitled and rude and got muted. Deal with it.
                  The rule is that if you need help you post in support channels, it's completely irrelevant if you actually get help there or not, the rule still stands.

                  zekavirtus1234undefined Offline
                  zekavirtus1234undefined Offline
                  zekavirtus1234
                  wrote on last edited by
                  #8

                  Dss0 Dss0 It was supposed to say " Look at this shit, staff calling me retarded and blind and im acting rude" even if it says "look at this shit staff" does that mean that I will get muted for saying that and staff wont get any punishemt for calling new members retarded and blind? Im fine with my punishment but them not getting anything for saying those things is just lame and I dont understand why you say that it is laughable that i recorded staff calling me retarded, I guess you enjoy insulting people so thats why you laugh?

                  Dss0undefined 1 Reply Last reply
                  0
                  • Chaseundefined Offline
                    Chaseundefined Offline
                    Chase
                    wrote on last edited by
                    #9

                    Purple names are not staff members.

                    508c6a93-803a-496d-a03e-b585bd431770-image.png

                    1 Reply Last reply
                    0
                    • zekavirtus1234undefined zekavirtus1234

                      Dss0 Dss0 It was supposed to say " Look at this shit, staff calling me retarded and blind and im acting rude" even if it says "look at this shit staff" does that mean that I will get muted for saying that and staff wont get any punishemt for calling new members retarded and blind? Im fine with my punishment but them not getting anything for saying those things is just lame and I dont understand why you say that it is laughable that i recorded staff calling me retarded, I guess you enjoy insulting people so thats why you laugh?

                      Dss0undefined Offline
                      Dss0undefined Offline
                      Dss0
                      Plutonium Staff
                      wrote on last edited by
                      #10

                      zekavirtus1234

                      • staff didn't insult you
                      • who do you want to show your recording to? the internet police?
                      • accusing me of stuff will do nothing but get you punished further.
                      • i already said this isn't the place for it and the mute is justified so deal with it.

                      anyways the actual issue has been resolved therefore:

                      /locked

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