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    walterspins
    replied to Chase on Apr 13, 2021, 9:01 PM last edited by Chase Apr 14, 2021, 12:04 AM
    #5

    Chase Yes here [Staff edit to remove image, as it contained an email address. Note that OP is on Version 1909 (OS Build 18.363.1440)]

    undefined 1 Reply Last reply Apr 13, 2021, 9:02 PM
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      Chase
      replied to walterspins on Apr 13, 2021, 9:02 PM last edited by
      #6

      walterspins Try installing .NET Framework 4.8, if that does not fix it, update your windows. You are on 1909 which is outdated.

      undefined 1 Reply Last reply Apr 13, 2021, 9:12 PM
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        walterspins
        replied to Chase on Apr 13, 2021, 9:12 PM last edited by
        #7

        Chase When i try and install it says 92f342db-0c64-4061-80ec-c4d5a8be794e-image.png

        undefined 1 Reply Last reply Apr 13, 2021, 10:01 PM
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          Chase
          replied to walterspins on Apr 13, 2021, 10:01 PM last edited by
          #8

          walterspins Have you tried updating your OS? You are on a release from May 2019.

          undefined 1 Reply Last reply Apr 13, 2021, 11:09 PM
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            walterspins
            replied to Chase on Apr 13, 2021, 11:09 PM last edited by
            #9

            Chase no i havent how do i do that?!?!

            undefined 1 Reply Last reply Apr 13, 2021, 11:12 PM
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              Chase
              replied to walterspins on Apr 13, 2021, 11:12 PM last edited by
              #10

              walterspins
              You'll have to go through windows update a bunch of times since you are so behind. Just keep checking for updates and applying them all the way until it says you have no more.

              You can try clicking this link to directly open windows update, and if not just go into Settings > Update & Security > Windows Update

              undefined 1 Reply Last reply Apr 14, 2021, 4:13 AM
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                walterspins
                replied to Chase on Apr 14, 2021, 4:13 AM last edited by
                #11

                Chase hey so i finished updating everything and it still gives me the error

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                  AutobotsRoll
                  wrote on Apr 14, 2021, 10:22 AM last edited by
                  #12

                  If you're still having this issue try downloading .net framework - https://dotnet.microsoft.com/download/dotnet-framework/net48
                  its a windows file that could be missing. If not then check for updates in "Updates & Security".
                  Still if you're having this issues try redownloading the pluto t6 torrent file. A lot of the times its from - https://www.microsoft.com/en-us/download/details.aspx?id=35.

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                    walterspins
                    wrote on Apr 14, 2021, 8:49 PM last edited by
                    #13

                    now i get the error saying MSVCP140.dll is missing and VCRUNTIME is also missing ?!?!

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                      Chase
                      wrote on Apr 14, 2021, 9:57 PM last edited by
                      #14

                      Well that's easily solvable.

                      • You can try the redist installer which should automatically do it for you.
                      • Or, go into your games folder then into redist and install everything in there and DirectX/DXSETUP.
                      1 Reply Last reply
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                      Apr 14, 2021, 9:57 PM

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