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MW3 Client Support

Request support for the Plutonium IW5 client, please wait at-least 1 day for a reply, it can get busy. The community is free to try to help in any thread.

2.2k Topics 7.6k Posts
  • DutyVengeance1undefined

    This topic is deleted!

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  • _Thanthos_undefined

    game graphics look bad?

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    H3X1Cundefined

    _Thanthos_ you could do cg_chatheight 0
    But remember some servers issue information and warnings etc via chat.

  • Combineundefined

    mw3 bots

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    Combineundefined

    H3X1C well the bots mostly act the same, but i think the bot stuff is hardcoded however thanks for the answer

  • Legendaryundefined

    The game wont start?! after pressing play button! SOLVED....

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    H3X1Cundefined

    Legendary good to know, thanks

  • sstrngmnmundefined

    Hitting play causes this error message

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    H3X1Cundefined

    Probably antivirus related then, make sure you whitelist plutonium then restart your pc and try again.

  • [S]Jay 4xundefined

    Update crashes my computer

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    [S]Jay 4xundefined

    Infamous still no luck, get stuck on a black screen and can’t alt tab or anything out of that black screen

  • jksundefined

    How to add Custom Camo's

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    Infamousundefined

    jks This is not the correct way of doing it so I've removed the link to the video in order to prevent the spreading of incorrect information.

    Correct way:
    Place .iwi files in \AppData\Local\Plutonium\storage\iw5\images

  • DaddyBellyundefined

    Plutonium.exe error

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    Infamousundefined

    DaddyBelly Please read the common issues and faq next time.

    Error: Unable to refresh server list or Failed to fetch info: Get "ht(t)ps://cdn.plutoium.pw/updater" or tls: first record does not look like a TLS handshake
    Fix: These are all likely firewall problems, ensure Plutonium IW5 (both launcher and game) is allowed through your Windows firewall, ensure your ISP doesn't have a router Firewall such as Xfinity. https://forums.xfinity.com/t5/Email-Web-Browsing/Unblock-all-websites/m-p/3303661/highlight/true#M215393

  • Kia Mhalifaundefined

    why do i get this ?

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    Infamousundefined

    Kia Mhalifa Please read the common issues and faq next time please.

    Error: UNABLE TO LOAD IMPORT... DLL name
    Fix: This is because you didn't select a valid MW3 folder, please see the gif above as to what folder you need to select.

  • Kangaundefined

    infinite "checking for saved credentials"

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    Infamousundefined

    Kanga Complx Browse to %localappdata%/plutonium and delete config.json

  • Samnimeundefined

    infinite "checking for saved credentials"

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    Infamousundefined

    Dora @HUMAN-SWARM jks Browse to %localappdata%/plutonium and delete config.json

  • GOLIATHundefined

    Colored name

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    Infamousundefined

    GOLIATH You can't use colors in your name. Only in your clantag and cardtitle.

  • ScubaSteveOundefined

    What do i have to do?

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    Infamousundefined

    ScubaSteveO Please read the common issues and faq next time.

    Error: Unable to refresh server list or Failed to fetch info: Get "ht(t)ps://cdn.plutoium.pw/updater" or tls: first record does not look like a TLS handshake
    Fix: These are all likely firewall problems, ensure Plutonium IW5 (both launcher and game) is allowed through your Windows firewall, ensure your ISP doesn't have a router Firewall such as Xfinity. https://forums.xfinity.com/t5/Email-Web-Browsing/Unblock-all-websites/m-p/3303661/highlight/true#M215393

  • Dyl tBundefined

    Checking for saved credentials

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    Infamousundefined

    @Dy7an Browse to %localappdata%/plutonium and delete config.json

  • Golfundefined

    Help! Getting Error Message on launch, didn't have this problem until the new update*see below*

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    RektInatorundefined

    Verify your files on steam

  • DonOfGambinosundefined

    fovscale help

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    RektInatorundefined

    Either lower your cg_fovScale, or lower your cg_fov

  • Loopinundefined

    Any way to freeze bots?

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    Loopinundefined

    Sass Thank you!

  • moose__undefined

    Screen stuck after match

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  • kravqueundefined

    The Menu/In-Game freezes everytime i move my mouse.

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    kravqueundefined

    Welp... ugh, this is weird
    I was waiting for the next update instead of upgrading to windows 10 and,
    the problem was fixed when the new update got released and i installed it due to the changes you/the team made.

    Amazing !

  • LennYb_Oiundefined

    Cant start the game MENU_CONTENT_NOT_AVAILABLE

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    LennYb_Oiundefined

    nvm fixed. Ive downloaded game form my friend account works now 🙂 Ty