Game freezes every time the game ends.

Topic created · 20 Posts · 73 Views
  • So every time i launch a server, I can play the match but when it finishes it freezes at the scoreboard and thus I have to restart the game and reopen the launcher as well. Any fixes on this?

  • Please provide me with a screenshot of your game folder.

  • Screenshot (18).png

    Is this what's needed? I can go into the sub folders and screenshot as well.

  • Yes, that is perfect, thank you.

    This issue could be related to broken game files, so could you go to steam and go to the properties of your MW3 and verify the files. Please report back if this fixes your issue.

  • Screenshot (19).png

    So once I verified it, I got this message on steam. I decided to play a normal trickshot server and the game still freezes at the scoreboard. So how do I fix what had failed during the verification?

  • When it said 1 failed file, it would have gone and redownloaded it for you. So your base game is not the problem.

    Could you please post a list of installed programs on your PC?

  • How exactly could I do that. By programs do you mean "Apps and Features" on Windows 10?

  • Name Version
    BCC 8 OFX 64Bit 8.0.1
    Office 16 Click-to-Run Extensibility Component 16.0.12624.20442
    Office 16 Click-to-Run Localization Component 16.0.12624.20442
    Office 16 Click-to-Run Extensibility Component 64-bit Registration 16.0.12624.20442
    Office 16 Click-to-Run Licensing Component 16.0.12624.20466
    MSVCRT Redists 1.0
    VEGAS Pro 15.0 15.0.177
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 9.0.21022
    Update for Windows 10 for x64-based Systems (KB4023057) 2.61.0.0
    HP Google Drive Plugin 36.0.102.68541
    Preset Manager 2.0 2.0.114
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 10.0.40219
    Microsoft Visual C++ 2005 Redistributable (x64) 8.0.61000
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 10.0.40219
    Acer Quick Access 2.01.3028
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 12.0.21005
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 12.0.21005
    Magic Bullet Suite 64-bit 11.1.2
    Teams Machine-Wide Installer 1.2.0.19260
    Epic Games Launcher 1.1.167.0
    Microsoft VC++ redistributables repacked. 12.0.0.0
    Intel(R) Management Engine Components 1.0.0.0
    Intel(R) Trusted Connect Service Client 1.45.447.1
    HP EmailSMTP Plugin 43.0.0.0
    Microsoft Visual C++ 2005 Redistributable 8.0.59193
    Apple Software Update 2.1.3.127
    Microsoft Visual C++ 2019 X86 Additional Runtime - 14.25.28508 14.25.28508
    Care Center 2.00.3029
    Qualcomm Atheros Bluetooth Installer (64) 10.0.0.312
    QuickTime 7 7.79.80.95
    Intel(R) ME UninstallLegacy 1.0.1.0
    Apple Application Support 2.3.6
    Product Improvement Study for HP ENVY 5000 series 44.4.2678.1977
    Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 12.0.21005
    HP SharePoint Plugin 43.0.0.0
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 9.0.30729.6161
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 9.0.30729.6161
    Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 12.0.21005
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 9.0.21022
    LogMeIn Hamachi 2.2.0.633
    TI-Nspire CX Student Software 5.1.3.73
    Qualcomm Atheros Setup 1.00.0000
    Microsoft Visual C++ 2017 X64 Minimum Runtime - 14.16.27033 14.16.27033
    Microsoft Visual C++ 2017 X64 Additional Runtime - 14.16.27033 14.16.27033
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 11.0.61030
    Intel(R) Chipset Device Software 10.1.1.44
    HP ENVY 5000 series Basic Device Software 44.4.2678.1977
    HP FTP Plugin 43.0.0.0
    Dolby Audio X2 Windows API SDK 0.8.8.87
    UpdateAssistant 1.20.0.0
    Intel(R) Serial IO 30.100.1713.2
    Intel(R) Management Engine Components 1.0.0.0
    Dolby Audio X2 Windows APP 0.8.8.76

    Google Update Helper 1.3.35.451
    Acer Collection 1.01.3011
    Microsoft VC++ redistributables repacked. 12.0.0.0
    HP OneDrive Plugin 36.0.0.0
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 11.0.61030
    Microsoft Visual C++ 2005 Redistributable 8.0.61001
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 11.0.61030
    HP Dropbox Plugin 36.0.102.68541
    Intel(R) Rapid Storage Technology 15.7.0.1014
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 9.0.30729
    HP ENVY 5000 series Help 44.0.0
    Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.25.28508 14.25.28508
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 11.0.61030
    Epic Games Launcher Prerequisites (x64) 1.0.0.0

  • Thanks, could you see if you have any crash dumps, they would be in this folder:
    C:\Users\username\AppData\Local\Plutonium\crashdumps

  • Screenshot (21).png

    Yes, I have three of them.

  • @Swipey I'd assume for @H3X1C to find out what's causing the issue, upload the latest crashdump to PasteBin.

  • @Swipey please upload them so I can ask a Dev to possibly take a look.

  • How do I put the crashdumps in the PasteBin? I tried copy and paste, and dragging the files.

  • @Swipey There's a text document within that folder. For the .dmp files, just use this function:
    alt text

  • @Swipey Don't use pastebin, you will need to use something like google drive or mega to upload the files.

  • Text file:
    Exception Code: 0xC0000005
    Exception Address: 0x004A5942

    DMP files:
    https://drive.google.com/open?id=1LsucT_ZRfPEuPQmt6dF2EmlY6EecJyoM

  • @RektInator Again when you get a chance could you take a look.
    -> His game crashes after every game on the scoreboard

  • Hi this problem hasn't been resolved, anything I can do to fix it?

  • @Swipey sadly I can't suggest anything more, the dump may have more information but I don't have the means to look at it.

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