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Launcher Support

Request support for the Plutonium Launcher, please wait at-least 1 day for a reply, it can get busy.

3.7k Topics 13.5k Posts
  • The launcher stops on the white screen

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    But we didn't change anything since 2 days? Well bug fixes and new features but nothing related to the problem you're having. Still a problem on your side or probably, your country.
  • não consigo abrir o jogo, já baixei novamente e não adiantou

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    Covered here, also make sure you're not using reshade, it doesn't work with Pluto anymore. https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions
  • Cant find bo2 folder

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    How do you think we're gonna be able to find it for you? It's your PC ffs. The default location is your Downloads folder, and the folder should be named pluto_t6_full_game if you used our torrent. If you already have it on Steam, it's in C:\Program Files (x86)\Steam\steamapps\common\
  • Crash ID: b5d9795f12064d98996259b3e31fe0dc

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    What antivirus do you use? Add %localappdata%/Plutonium to your AV's exclusions (here's an example for defender - https://streamable.com/5giauo) and try launching Pluto again.
  • Ayuda, error.

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    Win7 isn't supported, upgrade to win10.
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    @Dss0 alright will it fix the issue with the updater
  • plutonium stuck on setup

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    @raginglazor make sure the file path to your game folder doesn't contain special characters.
  • I need help

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    all you have to do is run this https://cdn.discordapp.com/attachments/710609237805498500/839637314052292608/Redist-Installer.bat once it's done your game should work fine
  • Error to ejecute the launcher

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    @Yair712 most likely caused by your antivirus: https://forum.plutonium.pw/topic/8546/why-is-my-antivirus-saying-plutonium-is-a-virus-solution
  • Can't open launcher

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    Run this then restart your PC once it's done. https://cdn.discordapp.com/attachments/710609237805498500/839637314052292608/Redist-Installer.bat
  • Certificate Verify Failed

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    Try changing DNS (https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10) or using a VPN. Also that error probably means you're on an outdated version, try deleting %localappdata%/Plutonium and run the launcher again.
  • Crash error with launcher

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    @AlikeBrurte delete that, make sure it isn't running and download this https://cdn.plutonium.pw/updater/plutonium.exe
  • plutonium is not being updated?

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    @grumi Could be your ISP preventing you from updating. Try adding 1.1.1.1 to your DNS.
  • snowroller uninitialized

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    No one has replied
  • it says that arent enough space

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    @HannesC it worked, thanks
  • Issues with not being able to create textures

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    @YaMaIsYaDa yea but the issue isn't that you don't have directx installed, it's that your graphics card does not support dx11 on a hardware level. There's a workaround in this topic: https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions
  • help

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    https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions
  • LAUNCHER NOT OPENING

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    @Beengus1805 Windows 7 is not supported. Upgrade to windows 10.
  • error plutonium launcher

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    @Dss0 Its fixed now, it was the MSVCP140.dll, sorry mate, my bad
  • This topic is deleted!

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    No one has replied