Skip to content

Launcher Support

Request support for the Plutonium Launcher, please wait at-least 1 day for a reply, it can get busy.

3.8k Topics 13.6k Posts
  • Plutonium Bootstrapper opens and closes right away.

    1
    0 Votes
    1 Posts
    76 Views
    No one has replied
  • Launcher Problems (AGAIN!!)

    15
    0 Votes
    15 Posts
    357 Views
    @HannesC Which free vpn would you recommend?
  • Launcher Problem

    12
    0 Votes
    12 Posts
    288 Views
    @HannesC NICEEEEEEEEEEEE finally the launcher works, i used the Redist Installer you send me, i restarted my PC and now it work, thank you a lot
  • This topic is deleted!

    1
    0 Votes
    1 Posts
    3 Views
    No one has replied
  • Error When Logging In

    Moved
    2
    0 Votes
    2 Posts
    178 Views
    Try changing DNS (https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10) or using a VPN.
  • Cant open the game propperly

    Moved
    2
    0 Votes
    2 Posts
    125 Views
    Screenshot the error.
  • fallo al iniciar juego

    Moved
    2
    0 Votes
    2 Posts
    153 Views
    @francoz post a screenshot of your game folder and one of the game settings in the launcher.
  • White Screen

    3
    0 Votes
    3 Posts
    260 Views
    @HannesC this is the white screen i mean and the white screen does disappear after a few minutes but is irritating to wait every time i open the launcher [image: 1622796341961-white-screen.jpg]
  • The launcher stops on the white screen

    5
    1 Votes
    5 Posts
    373 Views
    But we didn't change anything since 2 days? Well bug fixes and new features but nothing related to the problem you're having. Still a problem on your side or probably, your country.
  • não consigo abrir o jogo, já baixei novamente e não adiantou

    Moved
    2
    0 Votes
    2 Posts
    165 Views
    Covered here, also make sure you're not using reshade, it doesn't work with Pluto anymore. https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions
  • Cant find bo2 folder

    2
    0 Votes
    2 Posts
    74 Views
    How do you think we're gonna be able to find it for you? It's your PC ffs. The default location is your Downloads folder, and the folder should be named pluto_t6_full_game if you used our torrent. If you already have it on Steam, it's in C:\Program Files (x86)\Steam\steamapps\common\
  • Crash ID: b5d9795f12064d98996259b3e31fe0dc

    2
    0 Votes
    2 Posts
    43 Views
    What antivirus do you use? Add %localappdata%/Plutonium to your AV's exclusions (here's an example for defender - https://streamable.com/5giauo) and try launching Pluto again.
  • Ayuda, error.

    Moved
    2
    0 Votes
    2 Posts
    96 Views
    Win7 isn't supported, upgrade to win10.
  • 0 Votes
    7 Posts
    340 Views
    @Dss0 alright will it fix the issue with the updater
  • plutonium stuck on setup

    Moved
    2
    0 Votes
    2 Posts
    218 Views
    @raginglazor make sure the file path to your game folder doesn't contain special characters.
  • I need help

    4
    0 Votes
    4 Posts
    105 Views
    all you have to do is run this https://cdn.discordapp.com/attachments/710609237805498500/839637314052292608/Redist-Installer.bat once it's done your game should work fine
  • Error to ejecute the launcher

    2
    0 Votes
    2 Posts
    38 Views
    @Yair712 most likely caused by your antivirus: https://forum.plutonium.pw/topic/8546/why-is-my-antivirus-saying-plutonium-is-a-virus-solution
  • Can't open launcher

    2
    0 Votes
    2 Posts
    61 Views
    Run this then restart your PC once it's done. https://cdn.discordapp.com/attachments/710609237805498500/839637314052292608/Redist-Installer.bat
  • Certificate Verify Failed

    Moved
    3
    0 Votes
    3 Posts
    511 Views
    Try changing DNS (https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10) or using a VPN. Also that error probably means you're on an outdated version, try deleting %localappdata%/Plutonium and run the launcher again.
  • Crash error with launcher

    4
    0 Votes
    4 Posts
    83 Views
    @AlikeBrurte delete that, make sure it isn't running and download this https://cdn.plutonium.pw/updater/plutonium.exe