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Launcher Support

Request support for the Plutonium Launcher, please wait at-least 1 day for a reply, it can get busy.

3.9k Topics 13.8k Posts
  • Wheres the launcher app?

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    Its plutonium.exe (https://cdn.plutonium.pw/updater/plutonium.exe)
  • 2 exe in a brand-new folder

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    @Tartafive run plutonium.new.
  • a problem with the game

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    Snowroller uninitialized iirc is caused due to you having an old build of plutonium instead of being on the latest one. If you're running plutonium.exe and still getting that error, delete %localappdata%/Plutonium and try running the launcher again. As for the "unknown error" - change DNS servers to 1.1.1.1 or use a VPN.
  • plutonium.exe does not open

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    Hit Win+R, type winver and screenshot it. Btw if your windows version is anything below 1607 or later, you need to do the updates in order to play Plutonium.
  • No me deja entrar a bo2

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    Probably your antivirus, follow this https://forum.plutonium.pw/topic/8546/why-is-my-antivirus-saying-plutonium-is-a-virus-solution
  • Stuck on setup.

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    @FreakinFreak make sure the filepath to your game folder doesn't contain special characters.
  • Invalid folder error

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    @math-suzin Run dxsetup.exe inside the DirectX folder, from the redist folder provided with the basegame.
  • BO2 not starting when I click play

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    Covered here https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions
  • Update error even though i just installed it

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    Screenshot the error.
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    @Xerxes thanks you, homie
  • Launcher problems

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    @san2002 nothing happens when you click this link? https://cdn.plutonium.pw/updater/plutonium.exe Try right clicking it -> save link as.
  • error

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    @Yaranaikazan click on edit list.. in dxcpl and post a screenshot of that.
  • My Launcher say that Dx3 11 error

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    @joaovv123vv covered here https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions
  • Launcher doesn't work!!

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    @TheSinister try going to %localappdata%/Plutonium and deleting the info.json file.
  • no inicia instalador de plutonium

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    thamks bro ill update it
  • Can't sign in?

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    @fluffyChocolate try changing your dns servers (https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10) try syncing your system time (https://www.groovypost.com/howto/synchronize-clock-windows-10-with-internet-atomic-time/) try removing the "full name" (caroline schwarzer) in your profile on the forum. try changing your password if none of that works i'm out of ideas.
  • i have a problem

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    @TENRYOBI covered here https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions
  • plutonium launcher wont update

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    Uninstall webroot, restart your PC and try launching Pluto again.
  • error

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    https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions
  • launcher wont work or update

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    @Daddy-KF most likely caused by your antivirus: https://forum.plutonium.pw/topic/8546/why-is-my-antivirus-saying-plutonium-is-a-virus-solution