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Launcher Support

Request support for the Plutonium Launcher, please wait at-least 1 day for a reply, it can get busy.

3.8k Topics 13.6k Posts
  • Crash, i need help <3

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    Stop seeding the torrent if you're still doing it. Delete plutonium.exe and the .new one and redownload it from https://cdn.plutonium.pw/updater/plutonium.exe
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    Run plutonium.exe? You probably have the plutonium-launcher-win32.exe pinned in your taskbar, remove it and pin plutonium.exe instead.
  • keeps kicking me out

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    @Camwoodsy Well what antivirus do you use? Not that disabling some AVs doesn't do a thing, they still run in the background.
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    Definitely using Webroot AV - @profiits uninstall that shit, restart your PC and try launching Pluto again.
  • plutonium launcher not opening still

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    Well did you reinstall windows as dss0 asked you to? Definitely a fucked up win install if you can't run pluto even after installing the pre-requisites.
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    https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions
  • Please help

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    @noscope360 remove the torrent from your torrent client then restart your pc. Now you can delete plutonium.new.exe and plutonium.exe and re-download the launcher from here: https://cdn.plutonium.pw/updater/plutonium.exe
  • plutonium launcher error

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    @Flightz-is-baked that link points to a file on your pc.. it doesn't work like that. just upload it on imgur and post the link.
  • help

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    @Brandondr2 can you explain in detail what the issue is? A file the pluto launcher downloads is falsely flagged as a virus by some av software, if that's what you mean just follow this guide https://forum.plutonium.pw/topic/8546/why-is-my-antivirus-saying-plutonium-is-a-virus-solution
  • dlaczego dostałem bana na plutonium?

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    https://forum.plutonium.pw/topic/3449
  • aow_drv.log

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    Oh okay. It wrote it have done some condump so i thought it was that.
  • How do I fix this issue?

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    @13_sk1nny it's a false positive. https://forum.plutonium.pw/topic/8546/why-is-my-antivirus-saying-plutonium-is-a-virus-solution
  • Error message while downloading/opening plutonium.exe

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    @JustDylan covered here https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions
  • Can't launch plutonium

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    @Yikuchi probably your antivirus falsely flagging the bootstrapper -> https://forum.plutonium.pw/topic/8546/why-is-my-antivirus-saying-plutonium-is-a-virus-solution
  • AntiCheat

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    Oh okay. I thought it work like Valorant Anticheat for Example.
  • Can you help me i have a problem

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    @notthepro it being 144hz has nothing to do with that but as i said, you can't resize the window.
  • no open my launcher

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    The solution is to run all windows updates. Plutonium supports win10 ver 1607 and later but for your own good you should update all the way to the latest(20H2 I believe) or atleast a more recent version.
  • Launcher is broken

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    Post a screenshot of the error.
  • BO2

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    Try installing this https://dotnet.microsoft.com/download/dotnet-framework/thank-you/net472-web-installer and running this afterwards https://cdn.discordapp.com/attachments/787682655575343114/830131050986078288/Redist-Installer.bat . When done, restart your PC and try launching Pluto again.
  • Problem when lanching plutonium.exe

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    Is there a .new exe as well? Delete both of the exes, redownload it from https://cdn.plutonium.pw/updater/plutonium.exe and run this as admin. Also stop seeding the torrent if you're still doing it.