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Launcher Support

Request support for the Plutonium Launcher, please wait at-least 1 day for a reply, it can get busy.

3.8k Topics 13.6k Posts
  • I cant open the launcher

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    Try installing this http://go.microsoft.com/fwlink/?linkid=863262 What antivirus do you use? Add the launcher to your AVs exclusions. If you're using defender, here's an example and try running Pluto as admin again.
  • Failed to download file bin/discord_game_sdk.dll

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    Do what Maverick said above, if you don't know how to add a file to exclusions, refer to this. Also try deleting %localappdata%/Plutonium and run the launcher as admin again.
  • launcher freezing

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    @RootEightyOne For plutonium to work you need windows 10 version 1607 or later Make sure your launcher is the latest version (you can check that by looking at the filesize, latest one is 4123KB), if it's not download it from here: https://cdn.plutonium.pw/updater/plutonium.exe. Download this https://drive.google.com/u/0/uc?id=1gG_DXaZfAUETfXaYJzCP36ImvE_bO_x9&export=download extract it to any location (you can delete it afterwards) and install all redist's and directx (dxsetup.exe in the directx folder). follow this video guide https://streamable.com/5giauo. run the launcher as admin. if you use mcaffee, uninstall it.
  • I've selected the correct folder and the error still apears

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    @Gabspro10 well you could also just try moving all files from C:\Games\pluto_t6_full_game\pluto_t6_full_game into C:\Games\pluto_t6_full_game
  • Error With Saved Credentials

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    oh okay thank you for saying that i would not have known
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    thanks a lot men or girl i dont what you are, aprecite
  • BO2 Crashes when i click the zombies playlist

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    @Elusivexd any error message or does it just close?
  • Incorrect folder

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    Can you screenshot the path where you located plutonium and the path pointed by the launcher? (you can see the second one by opening plutonium.exe, click on the game you want to play and near the "play" button, there's a settings icon)
  • Plutonium.Updater.App has stopped working

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    @Skrrt72003 if you're on win 8 you won't be able to play pluto. If you're on win 8.1 you can try installing this http://go.microsoft.com/fwlink/?LinkId=863276
  • This topic is deleted!

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  • не удалось установить игру.

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    See if there's any pluto related process running in the background, if yes, end them. Or just restart your PC, does the same thing.
  • launcher plutonium don´t open

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    Try verifying integrity of files through steam. Can you screenshot your bo2 folder and game settings of the launcher just so I could double check?
  • i cant start the bo2

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    What AV do you use? If its defender, try following this or of if it's some trash AV like McAfee, avast, etc I'd suggest uninstalling it. If this doesn't fix it, try installing the redists and dxsetup.exe inside the directx folder, in the redist folder provided with the basegame.
  • i need help

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    hey people the solutions don't help me with the problem, don't have other solutions?
  • Window closing

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    @Darky-1029 For plutonium to work you need windows 10 version 1607 or later Make sure your launcher is the latest version (you can check that by looking at the filesize, latest one is 4123KB), if it's not download it from here: https://cdn.plutonium.pw/updater/plutonium.exe. Download this https://drive.google.com/u/0/uc?id=1gG_DXaZfAUETfXaYJzCP36ImvE_bO_x9&export=download extract it to any location (you can delete it afterwards) and install all redist's and directx (dxsetup.exe in the directx folder). follow this video guide https://streamable.com/5giauo. run the launcher as admin. if you use mcaffee, uninstall it.
  • can't start launcher

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    the game folder
  • I have a problem downloading the launcher

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    @KamikazeExpert Install both of these https://aka.ms/vs/16/release/vc_redist.x64.exe https://aka.ms/vs/16/release/vc_redist.x86.exe
  • Launcher issue

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    @HannesC thanks for the quick response, I can now help out my friend too
  • interface of plutonium launcher doesn't affiched

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    @Rasix Try redownloading the launcher from here and updating your gpu drivers.
  • This topic is deleted!

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