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Launcher Support

Request support for the Plutonium Launcher, please wait at-least 1 day for a reply, it can get busy.

3.7k Topics 13.5k Posts
  • wrong dll

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    A screenshot is better than very vague text
  • help my!!!

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    @sKyL0 yea we're gonna need a bit more info than that. Any error messages?
  • This topic is deleted!

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  • Plutonium Launcher Starts but the Game won't Starts

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    ok i've found a fix, you have to literally factory reset your fucking pc, that's how i fixed it at least, so you're practically fucked unless if you want to start from scratch i believe
  • Launcher crashes on startup

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    First what is your antivirus? Even if it's disabled mention it Also mention any other extra security tool you may have like Malware Bytes
  • 0 Votes
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    @RoCH_GaMe If it does not register any VPN's available on your PC but still doesn't work, then you should perform a fresh system installation. Seriously. My friend had an issue with FiveM servers because of supposed VPN (he didn't have one), and clean reinstall fixed his problem.
  • Plutonium.exe not working

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    @FakeZura said in Plutonium.exe not working: Plutonium Still isnt working for me like i open it and the curser does the loading thing then stops and nothing happens im just so confused ive literally done everything
  • Weird Bug with windows

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    @Husky1 what ivanovich_ said. I don't see how plutonium could be causing something like that, we don't modify any system files or settings that could somehow break your windows installation. Most likely caused by something else.
  • Plutonium CRASH

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  • Launcher low fps

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    Update DirectX and Visual C++ and ur graphic card drivers
  • Launcher error

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    Explain your issue clearly and screenshot the error, what you said doesn't make sense. If you are on Windows 10 you cannot get a Windows 7 error
  • 0x000007b

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    Crash with an error (0x000007b, crashdump error or similar) There is no easy answer for this but here are some possible solutions Add Plutonium as an exception in your antivirus or uninstall it (do what is said for your antivirus in the documentation) https://plutonium.pw/docs/antivirus Repair your game: https://plutonium.pw/docs/repair/ Update your GPU drivers Install DirectX (even if it's already installed): https://www.microsoft.com/en-us/download/details.aspx?id=35 Download and run this script to install all the required redist: https://git.io/redists If you're running the game in a virtual machine don't, this doesn't work If you're using ReShade remove it. It's not supported on Plutonium and will make your game crash Close programs with overlays or disable their overlays (Steam, MSI Afterburner, Rivatuner etc.) Try to unplug devices connected to your PC (VR headset, other monitors, controllers etc.) If you use an Avermedia capture card uninstall its drivers Verify the integrity of your system files: Open the start menu and search for "cmd" Run cmd as admin Copy and paste (right click) each command below one by one in the cmd and press enter after each command Only put the next command when the one you ran is finished. DISM /Online /Cleanup-Image /CheckHealth DISM /Online /Cleanup-Image /ScanHealth DISM /Online /Cleanup-Image /RestoreHealth sfc /scannow Once it's done restart your PC As a last resort doing a clean install of Windows (factory reset) could solve the issue. Don't install your usual programs at first just install your GPU drivers, Direct X, your browser and Discord for example and test like that.
  • Can't login

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    @SethGoneAllPro usernames are case sensitive
  • i cant get it to stop popping up

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    You most likely your entire hard drive instead of the game. C:\ is your disk, it's not BO2
  • This topic is deleted!

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  • I launch BO2 or MW3 and it doesn't work.

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    @HannesC yo imma be real with you i ghosted this shit and realized i never downloaded it a year later lmao
  • Bo2 pluto launcher problem

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    I will tmrw
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    @zyhun Do as Resxt said, but for redists, either use a script or download these: https://aka.ms/vs/17/release/vc_redist.x64.exe They are more recent, and will download all missing DLLs. Either way, your choice, all methods provided by Plutonium are safe.
  • t6 launcher does not work

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    @Borronium download and run this: https://git.io/redists
  • setup button doesn't work

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    it worked, thanks