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Launcher Support

Request support for the Plutonium Launcher, please wait at-least 1 day for a reply, it can get busy.

3.7k Topics 13.5k Posts
  • Kwinohundefined

    Launcher won't open

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    Kwinohundefined
    @HannesC Okay
  • dikke toeterundefined

    game loading stuck at "largeheatmap.raw"

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    FragsAreUsundefined
    @HannesC yea that is just a fullscreen issue his game is launched but is minized just the standard windows loves to fuck you or its just bad game design that pluges cods when it comes to full screen apps
  • TTVDRKSERundefined

    I cant open bo2 it says i have missing gamefiles

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    TTVDRKSERundefined
    @HannesC thanks it worked
  • CoyoteEffectundefined

    BO2 Launch isn't working - photo gives details.

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    HannesCundefined
    Have any overlays such as msi afterburner/rivatuner running in the background? Quit or disable them.
  • Micheal5311undefined

    download location

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    Dss0undefined
    @theREEKID yea but the clientfiles would still be downloaded to the pc you run the launcher on. So each time you plug that sd card into a different pc the launcher will re-download the clientfiles and your stats will be reset.
  • Devu_PPNLundefined

    Help, I can't open the file

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    Devu_PPNLundefined
    I was able to open the launcher thanks friend
  • LuisTNCundefined

    Launcher nothing happen

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    Chaseundefined
    If the file is getting detected by another AV, google how to whitelist a folder in your AV and whitelist the folder: %localappdata%\Plutonium Si otro AV detecta el archivo, busque en Google cómo incluir una carpeta en la lista blanca de su AV y poner la carpeta en la lista blanca: %localappdata%\Plutonium
  • LovingMoodundefined

    Failing to download

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    HannesCundefined
    @NicolasLopez456 Your error has nothing to do with this thread, install the redists and run dxsetup.exe inside the directx folder, from the redist folder provided with the basegame. Also having 2 trash AVs isn't ideal, I'd recommend uninstalling them and using Defender. @LovingMood That's probably the case, uninstall webroot and launch Pluto again. It probably won't let you uninstall it and throw a lot of access denied errors and what not, try googling how to uninstall webroot instead.
  • Alpapsundefined

    Failed to download files (SOLUTION FOUND)

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    HannesCundefined
    @keleborn Then it's a different error although it might look the same to you. Create a new thread and screenshot your error, provide further details with it.
  • MrLOZAundefined

    Launcher does not recognize my game

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    MrLOZAundefined
    @HannesC GRACIAS AMIGO esa era la solucion cambiar la ubicacion de la carpeta del juego a Games ya lo probe me sirvio a la perfeccion Gracias [image: 1607537733007-ee8b6205-29af-4981-9e4e-8a74d69aa7b7-image.png] [image: 1607537811956-9533e6fb-280d-426a-a9d0-ac22f93468d6-image.png]
  • uglybogoundefined

    Launcher dosn't install Client Files

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    Dss0undefined
    @uglybogo it doesn't look like that anymore but if you see the login window everything is fine.
  • MrGlazzzzundefined

    error cod bo2

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    Dss0undefined
    @alizaidi create a new topic, your issue has nothing to do with this one.
  • lawnmowerr69undefined

    launcher not opening

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    lawnmowerr69undefined
    k thx
  • Jordan_VogesTTVundefined

    launcher issue

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    Jordan_VogesTTVundefined
    i dunno gents its fine if changing my dns and trying vpn wont work the problem must be windows 8 ill have to upgrade to 10 thanks for the help appreciate it
  • Jordan_VogesTTVundefined

    help with the plutonium launcher

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    Jordan_VogesTTVundefined
    @Chase hey i will try and change dns also i will try and use a free vpn i hope this works because the exe. just wont run thanks for the help
  • soumaditya06undefined

    plutonium.exe not working.........

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    Dss0undefined
    @soumaditya06 https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions
  • searenismundefined

    after lauching plutonium.exe nothing happends

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    Dss0undefined
    @searenism the anticheat does not check for the location of your game folder or which files are in your game directory. Just wait till your ban expires. /locked
  • Vaqzziiundefined

    Get error "Fastfile for zone 'code_pre_gfx_mp' is corrupt or unreadable."

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    Dss0undefined
    @MrSm1rksAlot piry doesn't work anymore, -> https://forum.plutonium.pw/topic/6353/how-to-repair-your-t6-installation. Create a new topic if you have further issues as this one isn't really related to your issue. /locked
  • Tyax4undefined

    qualsiasi aiuto

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    Tyax4undefined
    bho non so si e risolto da solo dopo un po
  • PrinceCaspianundefined

    Freezes when I click the play button

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    Dss0undefined
    @Marco1290 there's a very high chance that is the cause yes. There was never anything wrong with your installation in the first place.