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BO2 Client Support

Request support for the Plutonium T6 client, please wait at-least 1 day for a reply, it can get busy. The community is free to try to help in any thread.

12.0k Topics 38.8k Posts
  • I can't play online

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    What's your PC specs? Do you meet the minimum requirements to run the game? If it takes too much time loading a map the server already disconnects you while the client's still trying to connect you - and hence you get that error.
  • Can i appeal for a ban? (LAN Mode)

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    We cannot selectively unban people as that would be unfair to others who waited out their ban. Good to know you now know about LAN mode.
  • A question regarding game files.

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    @Pistakilla Oh, thanks. I'll verify the files to be safe then.
  • Each time I close the game, Bo2 settings reset

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    running plutonium as a admin is a solution. Thank you for help.
  • ...

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    Please choose a better thread title and also post in English.
  • mic problems on discord

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    @SaureGurke Try turning off voice chat in the game options, if that doesn't work try this: Turning off "allow applications to take exclusive control of this device" [image: 48659166f09119bdd0eed1c744e60c19.png] System -> Sound -> Device properties below your input device -> Additional device properties -> advanced Could also just try turning off voice chat in the game options.
  • How to install the T6 DLCs

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  • Low FPS? Read this

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  • I got banned because i used menu

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    You failed to inform yourself what you are allowed to do and what not, furthermore you tried to bypass the ban with 3 accounts. You will have to wait your ban out. https://forum.plutonium.pw/topic/3449
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  • Dont start plutonium client :

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    Have you tried all the solutions in this thread https://forum.plutonium.pw/topic/6832/common-launcher-issues-solutions ?
  • como lo puedo arreglar

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    @Shisuii Can you convert the error to English? Also what antivirus do you use? Try running the launcher as admin as well.
  • Crash problem

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    When exactly does the crash happen? Elaborate? Also try quitting/disabling any overlay apps you might have running in the background such as msi afterburner, rivatuner, etc.
  • This topic is deleted!

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  • White Screen

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    Provide a screenshot and elaborate when exactly do you get the white screen?
  • I want play with people, but idk

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    you can only use the server browser and they are public lobby's just in a form of servers you can always hit f10 to bring the menu up to join them
  • Problems downloading the game

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    all right thank you very muh, keep up the good work !
  • Help with the LAN mode

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    @HannesC I tried the guide. Doesn't work. it just loads and nothing afterwards
  • "An error occured while connecting to the server"

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    You get that on specific servers or on all of them? Try joining the server you have lowest ping on, doesn't matter if its empty, try joining it. If you can, it's definitely something related to your internet (high packet loss or such) and if you can't, make sure there aren't any 3rd party firewalls blocking Pluto. Also try joining servers through the main menu (before you get into Online and such).
  • Launcher Não está respondendo ( is not answering)

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    Install everything in the redist folder (dxsetup.exe inside the directx folder as well) and what antivirus do you use? If its defender, follow this video whereas if it's any other trash AVs like McAffee, Avast, Webroot, etc uninstall them.