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BO2 Client Support

Request support for the Plutonium T6 client, please wait at-least 1 day for a reply, it can get busy. The community is free to try to help in any thread.

12.0k Topics 38.7k Posts
  • Plutonium Update has a malware?

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    https://plutonium.pw/docs/antivirus/
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    I figured it out, just needed direct x 9 installed
  • bo2 zombies crashes after 9 rounds after using a 9 perk mod

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  • code 401

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    @johncenasdogs https://plutonium.pw/docs/install/#installing-the-base-game-bo2
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    @CA_115 Are you playing without sound? Just plug in some headphones as it seems like an issue with the game itself. Plugging in headphones or having sound on at least would resolve the issue.
  • Handshake: Certifacte Verify Failed

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    @Resxt Uninstalled an old version of mcaffee since I for some reason had that installed, and also put the localappdata plutonium folder in my detection exclusions and that did not do anything.
  • BO2 zombie connection help

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    thanks
  • error

    Moved
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    https://drive.google.com/file/d/1KOXHA2Br7Zq7OzCw1XmImmpqrSA0ehuA/view?usp=sharing
  • Bootstrapper is stuck on Handling hello request...

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    @DeadAss2-0 close any software that has an overlay and is running in the background (msi afterburner, rivatuner, ...) exclude the bootstrapper from scanning in your av software: https://plutonium.pw/docs/antivirus/ if you have an avermedia capture card or vr headset try unplugging it (in avermedia's case uninstalling the drivers may also be required)
  • Error Communicating With Host - Map Change

    crash multiplayer
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  • impossbile to launch the game

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    @elPepit0 How to fix Setup not changing to Play when selecting the folder? This happens because the path to your game has non english characters. For example C:\Téléchargements has 2 é characters which don't exist in english so the launcher cannot read it. Change the folders names in the path to make sure it has english characters only. For example C:\Telechargements or C:\Games
  • Joining game session

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    @Pang @Daminoplay https://plutonium.pw/docs/update/
  • XBOX Disconnects every few seconds

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  • No sound

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    @Darahuhave @CapnBloodBeard How to fix no sound in-game? Make sure the game's volume is high in the game settings and in Windows volume mixer Select the correct audio device in your game settings if available Install Direct X (even if it's already installed) https://www.microsoft.com/en-US/download/details.aspx?id=35
  • Loading issue.

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    @TxylorF that's not needed @lIlRETURNIll if non DLC maps work and DLC maps don't then you didn't install the DLC properly
  • BO2 Private Lobbies Not Working on Zombies

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    @Afract Make sure no firewall is blocking the connection and that you're both on latest version, you didn't mention that. Also are you on the same network or different networks?
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    @TTV_TILIN_GAMING https://plutonium.pw/docs/repair/
  • BO2 Randomly crashing whilst playing

    crashing bo2 crash bo2
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    @Xerxes said in BO2 Randomly crashing whilst playing: Thats definitely something our devs have to take a look at.: Unhandled exception at 0x0075A734 (plutonium-bootstrapper-win32.exe) in plutonium-r2904-t6zm-2022-04-06_04-33-40-minimal.dmp: 0xC0000005: Access violation reading location 0x00000000. So its the bootstrapper that has this issue...weird. Well at least it isnt the game itself that is the issue plus the devs now knows that this error exists and that this will be resolved at some point (hopefully sooner rather than later since this error is really annoying to deal with).
  • BO2 Zombies Won't Launch T6

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    @bertiebert007 glad i could help! Happy Slaying!
  • setplayerdata prestige doesnt work

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    Open the console command in game and execute: statsetbyname plevel <levelvalue> (to change the prestige the range is 0-11) statsetbyname rankxp <xpamount> (to change your xp amount see this page for the required xp for each level: https://callofduty.fandom.com/wiki/Call_of_Duty:_Black_Ops_II/Ranks) If you don't know how to open the console here is the guide: https://plutonium.pw/docs/opening-console/