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  3. Hello, can someone help me to solve the following problem, I ran it without problems the first time, but now when I open plutonium I get this "crash ID: 29b706f2def43bd8b604e015c6ffd08" do you know why?

Hello, can someone help me to solve the following problem, I ran it without problems the first time, but now when I open plutonium I get this "crash ID: 29b706f2def43bd8b604e015c6ffd08" do you know why?

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  • Resxtundefined Resxt

    Close your launcher and delete config.json in %localappdata%\Plutonium
    Then start the launcher and try again

    If you still get the error then mention any antivirus/security tool installed on your PC

    wirysamm8888undefined Offline
    wirysamm8888undefined Offline
    wirysamm8888
    wrote on last edited by wirysamm8888
    #3

    Resxt said in Hello, can someone help me to solve the following problem, I ran it without problems the first time, but now when I open plutonium I get this "crash ID: 29b706f2def43bd8b604e015c6ffd08" do you know why?:

    config.json, %localappdata%\Plutonium
    inicie el iniciador e intente nuevamente
    Si aún recibe el error, mencione cualquier herramienta antivirus / de seguridad instalada en su PC

    the only antivirus is windows defender, but now that i deleted the file i get a new error, "You're missing critical Plutonium files. Restart updater with internet access to download them."error 2.pngplut.png

    Resxtundefined 1 Reply Last reply
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    • wirysamm8888undefined wirysamm8888

      Resxt said in Hello, can someone help me to solve the following problem, I ran it without problems the first time, but now when I open plutonium I get this "crash ID: 29b706f2def43bd8b604e015c6ffd08" do you know why?:

      config.json, %localappdata%\Plutonium
      inicie el iniciador e intente nuevamente
      Si aún recibe el error, mencione cualquier herramienta antivirus / de seguridad instalada en su PC

      the only antivirus is windows defender, but now that i deleted the file i get a new error, "You're missing critical Plutonium files. Restart updater with internet access to download them."error 2.pngplut.png

      Resxtundefined Offline
      Resxtundefined Offline
      Resxt
      Plutonium Staff
      wrote on last edited by
      #4

      wirysamm8888 are you 100% sure you don't have any antivirus and no security tool installed? Even if it's disabled you need to mention it.

      You can try the 4 solutions listed here
      https://plutonium.pw/docs/update/#fixing-failed-to-check-for-updates

      wirysamm8888undefined 1 Reply Last reply
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      • Resxtundefined Resxt

        wirysamm8888 are you 100% sure you don't have any antivirus and no security tool installed? Even if it's disabled you need to mention it.

        You can try the 4 solutions listed here
        https://plutonium.pw/docs/update/#fixing-failed-to-check-for-updates

        wirysamm8888undefined Offline
        wirysamm8888undefined Offline
        wirysamm8888
        wrote on last edited by
        #5

        Resxt oh, if so there is one called Norton Security Ultra.
        Ok I will try those options, thanks for your help.

        Resxtundefined 1 Reply Last reply
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        • wirysamm8888undefined wirysamm8888

          Resxt oh, if so there is one called Norton Security Ultra.
          Ok I will try those options, thanks for your help.

          Resxtundefined Offline
          Resxtundefined Offline
          Resxt
          Plutonium Staff
          wrote on last edited by
          #6

          wirysamm8888 follow the antivirus doc to create an exception then start the process again

          wirysamm8888undefined 1 Reply Last reply
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          • Resxtundefined Resxt

            wirysamm8888 follow the antivirus doc to create an exception then start the process again

            wirysamm8888undefined Offline
            wirysamm8888undefined Offline
            wirysamm8888
            wrote on last edited by
            #7

            Resxt I have done everything you tell me and finally it tells me this, I don't know if there is a solution but I appreciate your help.final ash.png

            Resxtundefined 1 Reply Last reply
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            • PuNK2077undefined Offline
              PuNK2077undefined Offline
              PuNK2077
              wrote on last edited by PuNK2077
              #8

              Same problem, It worked very well yesterday,but can't log in today.by the way, I am from china,Is it possible that the connection between the plutonium server and China is abnormal?

              捕获.PNG

              PuNK2077undefined 1 Reply Last reply
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              • PuNK2077undefined PuNK2077

                Same problem, It worked very well yesterday,but can't log in today.by the way, I am from china,Is it possible that the connection between the plutonium server and China is abnormal?

                捕获.PNG

                PuNK2077undefined Offline
                PuNK2077undefined Offline
                PuNK2077
                wrote on last edited by
                #9

                PuNK2077 it worked now

                1 Reply Last reply
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                • wirysamm8888undefined wirysamm8888

                  Resxt I have done everything you tell me and finally it tells me this, I don't know if there is a solution but I appreciate your help.final ash.png

                  Resxtundefined Offline
                  Resxtundefined Offline
                  Resxt
                  Plutonium Staff
                  wrote on last edited by
                  #10

                  wirysamm8888 then uninstall anything related to Norton and restart your PC, Windows Defender is far better than Norton

                  wirysamm8888undefined 1 Reply Last reply
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                  • PuNK2077undefined Offline
                    PuNK2077undefined Offline
                    PuNK2077
                    wrote on last edited by
                    #11

                    Looks like the connection is unstable and it's not working again

                    heres the console info

                    [STEAM] 1 calls ready, running...
                    [STEAM] running call 2
                    connection with styx socket lost, reconnecting in 10s...
                    connection with styx socket lost, reconnecting in 10s...
                    
                    1 Reply Last reply
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                    • Resxtundefined Resxt

                      wirysamm8888 then uninstall anything related to Norton and restart your PC, Windows Defender is far better than Norton

                      wirysamm8888undefined Offline
                      wirysamm8888undefined Offline
                      wirysamm8888
                      wrote on last edited by
                      #12

                      Resxt I already uninstalled the antivirus, but this appears when I open plutonium, I don't know why it happens. 😞ultimo fallo.png

                      hindercanrunundefined 1 Reply Last reply
                      0
                      • wirysamm8888undefined wirysamm8888

                        Resxt I already uninstalled the antivirus, but this appears when I open plutonium, I don't know why it happens. 😞ultimo fallo.png

                        hindercanrunundefined Offline
                        hindercanrunundefined Offline
                        hindercanrun
                        wrote on last edited by
                        #13

                        wirysamm8888 are u connected to internet?

                        wirysamm8888undefined 1 Reply Last reply
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                        • hindercanrunundefined hindercanrun

                          wirysamm8888 are u connected to internet?

                          wirysamm8888undefined Offline
                          wirysamm8888undefined Offline
                          wirysamm8888
                          wrote on last edited by
                          #14

                          hindercanrun yes

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                          • sprixxyfrundefined Offline
                            sprixxyfrundefined Offline
                            sprixxyfr
                            wrote on last edited by
                            #15

                            i need help with this error bc4a688343634f6eaa90b8f155d6cf95

                            DirkRockfaceundefined 1 Reply Last reply
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                            • sprixxyfrundefined sprixxyfr

                              i need help with this error bc4a688343634f6eaa90b8f155d6cf95

                              DirkRockfaceundefined Offline
                              DirkRockfaceundefined Offline
                              DirkRockface
                              Contributor
                              wrote on last edited by
                              #16

                              sprixxyfr
                              probably best if you start a new thread and give the full error since this thread is not about your error (and is 2 years old)

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