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  3. Hello, can someone help me to solve the following problem, I ran it without problems the first time, but now when I open plutonium I get this "crash ID: 29b706f2def43bd8b604e015c6ffd08" do you know why?

Hello, can someone help me to solve the following problem, I ran it without problems the first time, but now when I open plutonium I get this "crash ID: 29b706f2def43bd8b604e015c6ffd08" do you know why?

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  • Resxtundefined Resxt

    wirysamm8888 are you 100% sure you don't have any antivirus and no security tool installed? Even if it's disabled you need to mention it.

    You can try the 4 solutions listed here
    https://plutonium.pw/docs/update/#fixing-failed-to-check-for-updates

    wirysamm8888undefined Offline
    wirysamm8888undefined Offline
    wirysamm8888
    wrote on last edited by
    #5

    Resxt oh, if so there is one called Norton Security Ultra.
    Ok I will try those options, thanks for your help.

    Resxtundefined 1 Reply Last reply
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    • wirysamm8888undefined wirysamm8888

      Resxt oh, if so there is one called Norton Security Ultra.
      Ok I will try those options, thanks for your help.

      Resxtundefined Offline
      Resxtundefined Offline
      Resxt
      Plutonium Staff
      wrote on last edited by
      #6

      wirysamm8888 follow the antivirus doc to create an exception then start the process again

      wirysamm8888undefined 1 Reply Last reply
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      • Resxtundefined Resxt

        wirysamm8888 follow the antivirus doc to create an exception then start the process again

        wirysamm8888undefined Offline
        wirysamm8888undefined Offline
        wirysamm8888
        wrote on last edited by
        #7

        Resxt I have done everything you tell me and finally it tells me this, I don't know if there is a solution but I appreciate your help.final ash.png

        Resxtundefined 1 Reply Last reply
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        • PuNK2077undefined Offline
          PuNK2077undefined Offline
          PuNK2077
          wrote on last edited by PuNK2077
          #8

          Same problem, It worked very well yesterday,but can't log in today.by the way, I am from china,Is it possible that the connection between the plutonium server and China is abnormal?

          捕获.PNG

          PuNK2077undefined 1 Reply Last reply
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          • PuNK2077undefined PuNK2077

            Same problem, It worked very well yesterday,but can't log in today.by the way, I am from china,Is it possible that the connection between the plutonium server and China is abnormal?

            捕获.PNG

            PuNK2077undefined Offline
            PuNK2077undefined Offline
            PuNK2077
            wrote on last edited by
            #9

            PuNK2077 it worked now

            1 Reply Last reply
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            • wirysamm8888undefined wirysamm8888

              Resxt I have done everything you tell me and finally it tells me this, I don't know if there is a solution but I appreciate your help.final ash.png

              Resxtundefined Offline
              Resxtundefined Offline
              Resxt
              Plutonium Staff
              wrote on last edited by
              #10

              wirysamm8888 then uninstall anything related to Norton and restart your PC, Windows Defender is far better than Norton

              wirysamm8888undefined 1 Reply Last reply
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              • PuNK2077undefined Offline
                PuNK2077undefined Offline
                PuNK2077
                wrote on last edited by
                #11

                Looks like the connection is unstable and it's not working again

                heres the console info

                [STEAM] 1 calls ready, running...
                [STEAM] running call 2
                connection with styx socket lost, reconnecting in 10s...
                connection with styx socket lost, reconnecting in 10s...
                
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                • Resxtundefined Resxt

                  wirysamm8888 then uninstall anything related to Norton and restart your PC, Windows Defender is far better than Norton

                  wirysamm8888undefined Offline
                  wirysamm8888undefined Offline
                  wirysamm8888
                  wrote on last edited by
                  #12

                  Resxt I already uninstalled the antivirus, but this appears when I open plutonium, I don't know why it happens. 😞ultimo fallo.png

                  hindercanrunundefined 1 Reply Last reply
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                  • wirysamm8888undefined wirysamm8888

                    Resxt I already uninstalled the antivirus, but this appears when I open plutonium, I don't know why it happens. 😞ultimo fallo.png

                    hindercanrunundefined Offline
                    hindercanrunundefined Offline
                    hindercanrun
                    Contributor
                    wrote on last edited by
                    #13

                    wirysamm8888 are u connected to internet?

                    wirysamm8888undefined 1 Reply Last reply
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                    • hindercanrunundefined hindercanrun

                      wirysamm8888 are u connected to internet?

                      wirysamm8888undefined Offline
                      wirysamm8888undefined Offline
                      wirysamm8888
                      wrote on last edited by
                      #14

                      hindercanrun yes

                      1 Reply Last reply
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                      • sprixxyfrundefined Offline
                        sprixxyfrundefined Offline
                        sprixxyfr
                        wrote on last edited by
                        #15

                        i need help with this error bc4a688343634f6eaa90b8f155d6cf95

                        DirkRockfaceundefined 1 Reply Last reply
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                        • sprixxyfrundefined sprixxyfr

                          i need help with this error bc4a688343634f6eaa90b8f155d6cf95

                          DirkRockfaceundefined Online
                          DirkRockfaceundefined Online
                          DirkRockface
                          Contributor
                          wrote on last edited by
                          #16

                          sprixxyfr
                          probably best if you start a new thread and give the full error since this thread is not about your error (and is 2 years old)

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