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BO2 crashes when I open the game

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  • Wannyyyundefined Offline
    Wannyyyundefined Offline
    Wannyyy
    replied to Dss0 on last edited by
    #5

    Dss0 DMP file

    Dss0undefined 1 Reply Last reply
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    • Wannyyyundefined Offline
      Wannyyyundefined Offline
      Wannyyy
      replied to Dss0 on last edited by
      #6

      Dss0 said in BO2 crashes when I open the game:

      • playing pluto in virtual machines doesn't work incase you're using one

      Also what is a "virtual machine"? All I have is a desktop PC.

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      • Dss0undefined Offline
        Dss0undefined Offline
        Dss0 Plutonium Staff
        replied to Wannyyy on last edited by
        #7

        Wannyyy need a password to download the file. don't worry about virtual machines if you just have a pc running windows, virtual machine would be for example you running a virtual installation of windows on top of mac os or linux.

        Wannyyyundefined 1 Reply Last reply
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        • Wannyyyundefined Offline
          Wannyyyundefined Offline
          Wannyyy
          replied to Dss0 on last edited by
          #8

          Dss0 You should be able to view it now.

          Wannyyyundefined 1 Reply Last reply
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          • Wannyyyundefined Offline
            Wannyyyundefined Offline
            Wannyyy
            replied to Wannyyy on last edited by
            #9

            Wannyyy By the way this is exactly what I see in the cmd thing

            A critical exception occured!
            Exception Code: 0xC0000005
            Exception Address: 0x005769BA (plutonium-bootstrapper-win32.exe)

            1 Reply Last reply
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            • Xerxesundefined Offline
              Xerxesundefined Offline
              Xerxes Plutonium Staff
              wrote on last edited by
              #10

              Seems like that file is damaged. 63187f27-0ad8-40ce-bc60-c4c3bbc07a9e-grafik.png

              Anyways RektInator (or any other dev) will have to take a look at it.

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              • coder x64undefined Offline
                coder x64undefined Offline
                coder x64 Contributor
                wrote on last edited by
                #11

                The error code 0xC0000005 (Access violation) could be caused by a lot of reasons like: damaged windows installation/old version or corrupted kernel driver/missing or corrupted dll. If this error occur with any other application I suggest you to run a scan for the system by opening command prompt then execute: sfc /scannow

                Wannyyyundefined 1 Reply Last reply
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                • Wannyyyundefined Offline
                  Wannyyyundefined Offline
                  Wannyyy
                  replied to coder x64 on last edited by
                  #12

                  coder x64 I just finished the scan and it said there was nothing wrong.

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                  • Wannyyyundefined Offline
                    Wannyyyundefined Offline
                    Wannyyy
                    replied to Wannyyy on last edited by
                    #13

                    Wannyyy I haven't gotten any responses and I still don't know how to fix it can someone help me?

                    rhvseundefined 1 Reply Last reply
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                    • rhvseundefined Offline
                      rhvseundefined Offline
                      rhvse
                      replied to Wannyyy on last edited by
                      #14

                      Wannyyy i don't think they care tbh bro bc not that many people have had this issue. I do as well but i usually just keep restarting my pc til it finally works

                      1 Reply Last reply
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