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BO2 crashes when I open the game

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  • Wannyyyundefined Offline
    Wannyyyundefined Offline
    Wannyyy
    wrote on last edited by
    #4
    This post is deleted!
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    • Wannyyyundefined Offline
      Wannyyyundefined Offline
      Wannyyy
      replied to Dss0 on last edited by
      #5

      Dss0 DMP file

      Dss0undefined 1 Reply Last reply
      0
      • Wannyyyundefined Offline
        Wannyyyundefined Offline
        Wannyyy
        replied to Dss0 on last edited by
        #6

        Dss0 said in BO2 crashes when I open the game:

        • playing pluto in virtual machines doesn't work incase you're using one

        Also what is a "virtual machine"? All I have is a desktop PC.

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        • Dss0undefined Offline
          Dss0undefined Offline
          Dss0 Plutonium Staff
          replied to Wannyyy on last edited by
          #7

          Wannyyy need a password to download the file. don't worry about virtual machines if you just have a pc running windows, virtual machine would be for example you running a virtual installation of windows on top of mac os or linux.

          Wannyyyundefined 1 Reply Last reply
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          • Wannyyyundefined Offline
            Wannyyyundefined Offline
            Wannyyy
            replied to Dss0 on last edited by
            #8

            Dss0 You should be able to view it now.

            Wannyyyundefined 1 Reply Last reply
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            • Wannyyyundefined Offline
              Wannyyyundefined Offline
              Wannyyy
              replied to Wannyyy on last edited by
              #9

              Wannyyy By the way this is exactly what I see in the cmd thing

              A critical exception occured!
              Exception Code: 0xC0000005
              Exception Address: 0x005769BA (plutonium-bootstrapper-win32.exe)

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              • Xerxesundefined Offline
                Xerxesundefined Offline
                Xerxes Plutonium Staff
                wrote on last edited by
                #10

                Seems like that file is damaged. 63187f27-0ad8-40ce-bc60-c4c3bbc07a9e-grafik.png

                Anyways RektInator (or any other dev) will have to take a look at it.

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                • coder x64undefined Offline
                  coder x64undefined Offline
                  coder x64 Contributor
                  wrote on last edited by
                  #11

                  The error code 0xC0000005 (Access violation) could be caused by a lot of reasons like: damaged windows installation/old version or corrupted kernel driver/missing or corrupted dll. If this error occur with any other application I suggest you to run a scan for the system by opening command prompt then execute: sfc /scannow

                  Wannyyyundefined 1 Reply Last reply
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                  • Wannyyyundefined Offline
                    Wannyyyundefined Offline
                    Wannyyy
                    replied to coder x64 on last edited by
                    #12

                    coder x64 I just finished the scan and it said there was nothing wrong.

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                    • Wannyyyundefined Offline
                      Wannyyyundefined Offline
                      Wannyyy
                      replied to Wannyyy on last edited by
                      #13

                      Wannyyy I haven't gotten any responses and I still don't know how to fix it can someone help me?

                      rhvseundefined 1 Reply Last reply
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                      • rhvseundefined Offline
                        rhvseundefined Offline
                        rhvse
                        replied to Wannyyy on last edited by
                        #14

                        Wannyyy i don't think they care tbh bro bc not that many people have had this issue. I do as well but i usually just keep restarting my pc til it finally works

                        1 Reply Last reply
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