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I dont have sound in my game

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  • Resxtundefined Online
    Resxtundefined Online
    Resxt Plutonium Staff
    wrote on last edited by
    #2
    • Make sure the game's volume is high in the game settings and in Windows volume mixer
    • Select the correct audio device in your game settings if available
    • Install Direct X (even if it's already installed) https://www.microsoft.com/en-US/download/details.aspx?id=35
    Moonityy_undefined 1 Reply Last reply
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    • Moonityy_undefined Offline
      Moonityy_undefined Offline
      Moonityy_
      replied to Resxt on last edited by Moonityy_
      #3

      Resxt Hello! I checked the volume game but it is at 100%, i tried installing Directx multiple times and it gives error (tho i already installed it multiple times and the sound still dont work!)
      And the game is not letting me change the sound device, as you can see in the image the option seems unavailable. I really dont know what to do TT

      Resxtundefined 1 Reply Last reply
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      • Resxtundefined Online
        Resxtundefined Online
        Resxt Plutonium Staff
        replied to Moonityy_ on last edited by
        #4

        Moonityy_ try setting your used audio device as the default device in Windows control panel
        Also if you can't even install DirectX this is a problem. Can you show what it says?

        Moonityy_undefined 1 Reply Last reply
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        • kuh_ruhptundefined Offline
          kuh_ruhptundefined Offline
          kuh_ruhpt
          wrote on last edited by
          #5

          I am assuming Moonityy_ is getting the same issue I am having when trying to install DirectX. I am running on Windows 11 and downloading the game from steam I get this issue:

          45d7d098-4555-4230-8a06-5e527705e631-image.png

          When going in-game there is no sound and I cannot set my sound device either like they mentioned above. Not sure if this issue is related and connected only to Win 11 or not?

          Moonityy_undefined 1 Reply Last reply
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          • Moonityy_undefined Offline
            Moonityy_undefined Offline
            Moonityy_
            replied to Resxt on last edited by
            #6

            Resxt How can I do that?
            And yes, here is a screenshot of the error:Captura.JPG

            1 Reply Last reply
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            • Resxtundefined Online
              Resxtundefined Online
              Resxt Plutonium Staff
              wrote on last edited by
              #7

              If you can't install DirectX from Microsoft's website then something is really wrong, maybe corrupted system

              kuh_ruhpt and Moonityy_ I would recommend doing this to try to clean your system
              Open the start menu and search for "cmd"
              Run cmd as admin
              Copy and paste (right click) each command below one by one in the cmd and press enter after each command
              Only put the next command when the one you ran is finished.

              DISM /Online /Cleanup-Image /CheckHealth
              DISM /Online /Cleanup-Image /ScanHealth
              DISM /Online /Cleanup-Image /RestoreHealth
              sfc /scannow
              

              Once it's done restart your PC


              Moonityy_ this is in Windows control panel you simply right click the audio device you want and click set as defaut device
              Control Panel > Hardware and Sound > Sound

              cdf5e997-d839-460f-b183-6193a63e4ac7-image.png

              Moonityy_undefined 1 Reply Last reply
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              • Moonityy_undefined Offline
                Moonityy_undefined Offline
                Moonityy_
                replied to kuh_ruhpt on last edited by
                #8

                kuh_ruhpt If it helps you, im using win 10, so maybe it is not because you are using win 11

                1 Reply Last reply
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                • Resxtundefined Online
                  Resxtundefined Online
                  Resxt Plutonium Staff
                  wrote on last edited by
                  #9

                  Windows 10 and 11 are stable OS and Plutonium works perfectly fine with both
                  Unless you have an outdated OS it's not the issue
                  DirectX is a Microsoft product so it wouldn't make sense that it would have issues with Microsoft OS especially for such a long time

                  1 Reply Last reply
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                  • Moonityy_undefined Offline
                    Moonityy_undefined Offline
                    Moonityy_
                    replied to Resxt on last edited by Moonityy_
                    #10

                    Resxt Okay, im doing the cmd thing, what is it for exactly?
                    I checked the windows control panel and the sound device but i dont have nothing more than the computer's speakersCaptura.JPG

                    Resxtundefined 1 Reply Last reply
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                    • Resxtundefined Online
                      Resxtundefined Online
                      Resxt Plutonium Staff
                      replied to Moonityy_ on last edited by
                      #11

                      Moonityy_ the commands verify and repair corrupted system (Windows) files
                      Not being able to install DirectX isn't normal

                      Moonityy_undefined 1 Reply Last reply
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                      • Moonityy_undefined Offline
                        Moonityy_undefined Offline
                        Moonityy_
                        replied to Resxt on last edited by
                        #12

                        Resxt okay, im trying it. After this, do I try to install DirectX again?

                        1 Reply Last reply
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                        • kuh_ruhptundefined Offline
                          kuh_ruhptundefined Offline
                          kuh_ruhpt
                          wrote on last edited by
                          #13

                          Resxt I ran those commands but I got the following issue on the second command:

                          WindowsTerminal_jGhv3l5FQZ.png

                          The rest ran fine. Tried restarting but still same issue when attempting to install DX.

                          Moonityy_undefined 1 Reply Last reply
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                          • Moonityy_undefined Offline
                            Moonityy_undefined Offline
                            Moonityy_
                            replied to kuh_ruhpt on last edited by
                            #14

                            kuh_ruhpt i got the same error with DirectX but in my case everything ran out succesfully in the cmd, and it showed that everything was repaired succesfully, but im still cannot install DirectX because it still giving me the same error as before

                            kuh_ruhptundefined 1 Reply Last reply
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                            • kuh_ruhptundefined Offline
                              kuh_ruhptundefined Offline
                              kuh_ruhpt
                              replied to Moonityy_ on last edited by
                              #15

                              Moonityy_ I have given up hope of having sound again xD my mate and I jammed but his sound worked fine but mine was gone. At least we still got to have fun.

                              Moonityy_undefined 1 Reply Last reply
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                              • Moonityy_undefined Offline
                                Moonityy_undefined Offline
                                Moonityy_
                                replied to kuh_ruhpt on last edited by
                                #16

                                kuh_ruhpt I think im going to give up too, i cant find anything to fix this TT.
                                btw, glad you got to have fun!

                                1 Reply Last reply
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                                • Resxtundefined Online
                                  Resxtundefined Online
                                  Resxt Plutonium Staff
                                  wrote on last edited by
                                  #17

                                  I can't really help you more than that if you can't even install DirectX, something is wrong on your system

                                  Moonityy_undefined 1 Reply Last reply
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                                  • Moonityy_undefined Offline
                                    Moonityy_undefined Offline
                                    Moonityy_
                                    replied to Resxt on last edited by
                                    #18

                                    Resxt its okay! Thank you for your help! ❤

                                    1 Reply Last reply
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