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I dont have sound in my game

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  • kuh_ruhptundefined kuh_ruhpt

    I am assuming Moonityy_ is getting the same issue I am having when trying to install DirectX. I am running on Windows 11 and downloading the game from steam I get this issue:

    45d7d098-4555-4230-8a06-5e527705e631-image.png

    When going in-game there is no sound and I cannot set my sound device either like they mentioned above. Not sure if this issue is related and connected only to Win 11 or not?

    Moonityy_undefined Offline
    Moonityy_undefined Offline
    Moonityy_
    wrote on last edited by
    #8

    kuh_ruhpt If it helps you, im using win 10, so maybe it is not because you are using win 11

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    • Resxtundefined Offline
      Resxtundefined Offline
      Resxt
      Plutonium Staff
      wrote on last edited by
      #9

      Windows 10 and 11 are stable OS and Plutonium works perfectly fine with both
      Unless you have an outdated OS it's not the issue
      DirectX is a Microsoft product so it wouldn't make sense that it would have issues with Microsoft OS especially for such a long time

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      • Resxtundefined Resxt

        If you can't install DirectX from Microsoft's website then something is really wrong, maybe corrupted system

        kuh_ruhpt and Moonityy_ I would recommend doing this to try to clean your system
        Open the start menu and search for "cmd"
        Run cmd as admin
        Copy and paste (right click) each command below one by one in the cmd and press enter after each command
        Only put the next command when the one you ran is finished.

        DISM /Online /Cleanup-Image /CheckHealth
        DISM /Online /Cleanup-Image /ScanHealth
        DISM /Online /Cleanup-Image /RestoreHealth
        sfc /scannow
        

        Once it's done restart your PC


        Moonityy_ this is in Windows control panel you simply right click the audio device you want and click set as defaut device
        Control Panel > Hardware and Sound > Sound

        cdf5e997-d839-460f-b183-6193a63e4ac7-image.png

        Moonityy_undefined Offline
        Moonityy_undefined Offline
        Moonityy_
        wrote on last edited by Moonityy_
        #10

        Resxt Okay, im doing the cmd thing, what is it for exactly?
        I checked the windows control panel and the sound device but i dont have nothing more than the computer's speakersCaptura.JPG

        Resxtundefined 1 Reply Last reply
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        • Moonityy_undefined Moonityy_

          Resxt Okay, im doing the cmd thing, what is it for exactly?
          I checked the windows control panel and the sound device but i dont have nothing more than the computer's speakersCaptura.JPG

          Resxtundefined Offline
          Resxtundefined Offline
          Resxt
          Plutonium Staff
          wrote on last edited by
          #11

          Moonityy_ the commands verify and repair corrupted system (Windows) files
          Not being able to install DirectX isn't normal

          Moonityy_undefined 1 Reply Last reply
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          • Resxtundefined Resxt

            Moonityy_ the commands verify and repair corrupted system (Windows) files
            Not being able to install DirectX isn't normal

            Moonityy_undefined Offline
            Moonityy_undefined Offline
            Moonityy_
            wrote on last edited by
            #12

            Resxt okay, im trying it. After this, do I try to install DirectX again?

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            • kuh_ruhptundefined Offline
              kuh_ruhptundefined Offline
              kuh_ruhpt
              wrote on last edited by
              #13

              Resxt I ran those commands but I got the following issue on the second command:

              WindowsTerminal_jGhv3l5FQZ.png

              The rest ran fine. Tried restarting but still same issue when attempting to install DX.

              Moonityy_undefined 1 Reply Last reply
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              • kuh_ruhptundefined kuh_ruhpt

                Resxt I ran those commands but I got the following issue on the second command:

                WindowsTerminal_jGhv3l5FQZ.png

                The rest ran fine. Tried restarting but still same issue when attempting to install DX.

                Moonityy_undefined Offline
                Moonityy_undefined Offline
                Moonityy_
                wrote on last edited by
                #14

                kuh_ruhpt i got the same error with DirectX but in my case everything ran out succesfully in the cmd, and it showed that everything was repaired succesfully, but im still cannot install DirectX because it still giving me the same error as before

                kuh_ruhptundefined 1 Reply Last reply
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                • Moonityy_undefined Moonityy_

                  kuh_ruhpt i got the same error with DirectX but in my case everything ran out succesfully in the cmd, and it showed that everything was repaired succesfully, but im still cannot install DirectX because it still giving me the same error as before

                  kuh_ruhptundefined Offline
                  kuh_ruhptundefined Offline
                  kuh_ruhpt
                  wrote on last edited by
                  #15

                  Moonityy_ I have given up hope of having sound again xD my mate and I jammed but his sound worked fine but mine was gone. At least we still got to have fun.

                  Moonityy_undefined 1 Reply Last reply
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                  • kuh_ruhptundefined kuh_ruhpt

                    Moonityy_ I have given up hope of having sound again xD my mate and I jammed but his sound worked fine but mine was gone. At least we still got to have fun.

                    Moonityy_undefined Offline
                    Moonityy_undefined Offline
                    Moonityy_
                    wrote on last edited by
                    #16

                    kuh_ruhpt I think im going to give up too, i cant find anything to fix this TT.
                    btw, glad you got to have fun!

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                    • Resxtundefined Offline
                      Resxtundefined Offline
                      Resxt
                      Plutonium Staff
                      wrote on last edited by
                      #17

                      I can't really help you more than that if you can't even install DirectX, something is wrong on your system

                      Moonityy_undefined 1 Reply Last reply
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                      • Resxtundefined Resxt

                        I can't really help you more than that if you can't even install DirectX, something is wrong on your system

                        Moonityy_undefined Offline
                        Moonityy_undefined Offline
                        Moonityy_
                        wrote on last edited by
                        #18

                        Resxt its okay! Thank you for your help! ❤

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