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I dont have sound in my game

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  • Moonityy_undefined Moonityy_

    Resxt Hello! I checked the volume game but it is at 100%, i tried installing Directx multiple times and it gives error (tho i already installed it multiple times and the sound still dont work!)
    And the game is not letting me change the sound device, as you can see in the image the option seems unavailable. I really dont know what to do TT

    Resxtundefined Offline
    Resxtundefined Offline
    Resxt
    Plutonium Staff
    wrote on last edited by
    #4

    Moonityy_ try setting your used audio device as the default device in Windows control panel
    Also if you can't even install DirectX this is a problem. Can you show what it says?

    Moonityy_undefined 1 Reply Last reply
    0
    • kuh_ruhptundefined Offline
      kuh_ruhptundefined Offline
      kuh_ruhpt
      wrote on last edited by
      #5

      I am assuming Moonityy_ is getting the same issue I am having when trying to install DirectX. I am running on Windows 11 and downloading the game from steam I get this issue:

      45d7d098-4555-4230-8a06-5e527705e631-image.png

      When going in-game there is no sound and I cannot set my sound device either like they mentioned above. Not sure if this issue is related and connected only to Win 11 or not?

      Moonityy_undefined 1 Reply Last reply
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      • Resxtundefined Resxt

        Moonityy_ try setting your used audio device as the default device in Windows control panel
        Also if you can't even install DirectX this is a problem. Can you show what it says?

        Moonityy_undefined Offline
        Moonityy_undefined Offline
        Moonityy_
        wrote on last edited by
        #6

        Resxt How can I do that?
        And yes, here is a screenshot of the error:Captura.JPG

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        • Resxtundefined Offline
          Resxtundefined Offline
          Resxt
          Plutonium Staff
          wrote on last edited by
          #7

          If you can't install DirectX from Microsoft's website then something is really wrong, maybe corrupted system

          kuh_ruhpt and Moonityy_ I would recommend doing this to try to clean your system
          Open the start menu and search for "cmd"
          Run cmd as admin
          Copy and paste (right click) each command below one by one in the cmd and press enter after each command
          Only put the next command when the one you ran is finished.

          DISM /Online /Cleanup-Image /CheckHealth
          DISM /Online /Cleanup-Image /ScanHealth
          DISM /Online /Cleanup-Image /RestoreHealth
          sfc /scannow
          

          Once it's done restart your PC


          Moonityy_ this is in Windows control panel you simply right click the audio device you want and click set as defaut device
          Control Panel > Hardware and Sound > Sound

          cdf5e997-d839-460f-b183-6193a63e4ac7-image.png

          Moonityy_undefined 1 Reply Last reply
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          • kuh_ruhptundefined kuh_ruhpt

            I am assuming Moonityy_ is getting the same issue I am having when trying to install DirectX. I am running on Windows 11 and downloading the game from steam I get this issue:

            45d7d098-4555-4230-8a06-5e527705e631-image.png

            When going in-game there is no sound and I cannot set my sound device either like they mentioned above. Not sure if this issue is related and connected only to Win 11 or not?

            Moonityy_undefined Offline
            Moonityy_undefined Offline
            Moonityy_
            wrote on last edited by
            #8

            kuh_ruhpt If it helps you, im using win 10, so maybe it is not because you are using win 11

            1 Reply Last reply
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            • Resxtundefined Offline
              Resxtundefined Offline
              Resxt
              Plutonium Staff
              wrote on last edited by
              #9

              Windows 10 and 11 are stable OS and Plutonium works perfectly fine with both
              Unless you have an outdated OS it's not the issue
              DirectX is a Microsoft product so it wouldn't make sense that it would have issues with Microsoft OS especially for such a long time

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              • Resxtundefined Resxt

                If you can't install DirectX from Microsoft's website then something is really wrong, maybe corrupted system

                kuh_ruhpt and Moonityy_ I would recommend doing this to try to clean your system
                Open the start menu and search for "cmd"
                Run cmd as admin
                Copy and paste (right click) each command below one by one in the cmd and press enter after each command
                Only put the next command when the one you ran is finished.

                DISM /Online /Cleanup-Image /CheckHealth
                DISM /Online /Cleanup-Image /ScanHealth
                DISM /Online /Cleanup-Image /RestoreHealth
                sfc /scannow
                

                Once it's done restart your PC


                Moonityy_ this is in Windows control panel you simply right click the audio device you want and click set as defaut device
                Control Panel > Hardware and Sound > Sound

                cdf5e997-d839-460f-b183-6193a63e4ac7-image.png

                Moonityy_undefined Offline
                Moonityy_undefined Offline
                Moonityy_
                wrote on last edited by Moonityy_
                #10

                Resxt Okay, im doing the cmd thing, what is it for exactly?
                I checked the windows control panel and the sound device but i dont have nothing more than the computer's speakersCaptura.JPG

                Resxtundefined 1 Reply Last reply
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                • Moonityy_undefined Moonityy_

                  Resxt Okay, im doing the cmd thing, what is it for exactly?
                  I checked the windows control panel and the sound device but i dont have nothing more than the computer's speakersCaptura.JPG

                  Resxtundefined Offline
                  Resxtundefined Offline
                  Resxt
                  Plutonium Staff
                  wrote on last edited by
                  #11

                  Moonityy_ the commands verify and repair corrupted system (Windows) files
                  Not being able to install DirectX isn't normal

                  Moonityy_undefined 1 Reply Last reply
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                  • Resxtundefined Resxt

                    Moonityy_ the commands verify and repair corrupted system (Windows) files
                    Not being able to install DirectX isn't normal

                    Moonityy_undefined Offline
                    Moonityy_undefined Offline
                    Moonityy_
                    wrote on last edited by
                    #12

                    Resxt okay, im trying it. After this, do I try to install DirectX again?

                    1 Reply Last reply
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                    • kuh_ruhptundefined Offline
                      kuh_ruhptundefined Offline
                      kuh_ruhpt
                      wrote on last edited by
                      #13

                      Resxt I ran those commands but I got the following issue on the second command:

                      WindowsTerminal_jGhv3l5FQZ.png

                      The rest ran fine. Tried restarting but still same issue when attempting to install DX.

                      Moonityy_undefined 1 Reply Last reply
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                      • kuh_ruhptundefined kuh_ruhpt

                        Resxt I ran those commands but I got the following issue on the second command:

                        WindowsTerminal_jGhv3l5FQZ.png

                        The rest ran fine. Tried restarting but still same issue when attempting to install DX.

                        Moonityy_undefined Offline
                        Moonityy_undefined Offline
                        Moonityy_
                        wrote on last edited by
                        #14

                        kuh_ruhpt i got the same error with DirectX but in my case everything ran out succesfully in the cmd, and it showed that everything was repaired succesfully, but im still cannot install DirectX because it still giving me the same error as before

                        kuh_ruhptundefined 1 Reply Last reply
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                        • Moonityy_undefined Moonityy_

                          kuh_ruhpt i got the same error with DirectX but in my case everything ran out succesfully in the cmd, and it showed that everything was repaired succesfully, but im still cannot install DirectX because it still giving me the same error as before

                          kuh_ruhptundefined Offline
                          kuh_ruhptundefined Offline
                          kuh_ruhpt
                          wrote on last edited by
                          #15

                          Moonityy_ I have given up hope of having sound again xD my mate and I jammed but his sound worked fine but mine was gone. At least we still got to have fun.

                          Moonityy_undefined 1 Reply Last reply
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                          • kuh_ruhptundefined kuh_ruhpt

                            Moonityy_ I have given up hope of having sound again xD my mate and I jammed but his sound worked fine but mine was gone. At least we still got to have fun.

                            Moonityy_undefined Offline
                            Moonityy_undefined Offline
                            Moonityy_
                            wrote on last edited by
                            #16

                            kuh_ruhpt I think im going to give up too, i cant find anything to fix this TT.
                            btw, glad you got to have fun!

                            1 Reply Last reply
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                            • Resxtundefined Offline
                              Resxtundefined Offline
                              Resxt
                              Plutonium Staff
                              wrote on last edited by
                              #17

                              I can't really help you more than that if you can't even install DirectX, something is wrong on your system

                              Moonityy_undefined 1 Reply Last reply
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                              • Resxtundefined Resxt

                                I can't really help you more than that if you can't even install DirectX, something is wrong on your system

                                Moonityy_undefined Offline
                                Moonityy_undefined Offline
                                Moonityy_
                                wrote on last edited by
                                #18

                                Resxt its okay! Thank you for your help! ❤

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