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I dont have sound in my game

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  • Resxt Resxt

    Moonityy_ try setting your used audio device as the default device in Windows control panel
    Also if you can't even install DirectX this is a problem. Can you show what it says?

    Moonityy_ Offline
    Moonityy_ Offline
    Moonityy_
    wrote on last edited by
    #6

    Resxt How can I do that?
    And yes, here is a screenshot of the error:Captura.JPG

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    • Resxt Offline
      Resxt Offline
      Resxt
      Plutonium Staff
      wrote on last edited by
      #7

      If you can't install DirectX from Microsoft's website then something is really wrong, maybe corrupted system

      kuh_ruhpt and Moonityy_ I would recommend doing this to try to clean your system
      Open the start menu and search for "cmd"
      Run cmd as admin
      Copy and paste (right click) each command below one by one in the cmd and press enter after each command
      Only put the next command when the one you ran is finished.

      DISM /Online /Cleanup-Image /CheckHealth
      DISM /Online /Cleanup-Image /ScanHealth
      DISM /Online /Cleanup-Image /RestoreHealth
      sfc /scannow
      

      Once it's done restart your PC


      Moonityy_ this is in Windows control panel you simply right click the audio device you want and click set as defaut device
      Control Panel > Hardware and Sound > Sound

      cdf5e997-d839-460f-b183-6193a63e4ac7-image.png

      Moonityy_ 1 Reply Last reply
      0
      • kuh_ruhpt kuh_ruhpt

        I am assuming Moonityy_ is getting the same issue I am having when trying to install DirectX. I am running on Windows 11 and downloading the game from steam I get this issue:

        45d7d098-4555-4230-8a06-5e527705e631-image.png

        When going in-game there is no sound and I cannot set my sound device either like they mentioned above. Not sure if this issue is related and connected only to Win 11 or not?

        Moonityy_ Offline
        Moonityy_ Offline
        Moonityy_
        wrote on last edited by
        #8

        kuh_ruhpt If it helps you, im using win 10, so maybe it is not because you are using win 11

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        • Resxt Offline
          Resxt Offline
          Resxt
          Plutonium Staff
          wrote on last edited by
          #9

          Windows 10 and 11 are stable OS and Plutonium works perfectly fine with both
          Unless you have an outdated OS it's not the issue
          DirectX is a Microsoft product so it wouldn't make sense that it would have issues with Microsoft OS especially for such a long time

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          • Resxt Resxt

            If you can't install DirectX from Microsoft's website then something is really wrong, maybe corrupted system

            kuh_ruhpt and Moonityy_ I would recommend doing this to try to clean your system
            Open the start menu and search for "cmd"
            Run cmd as admin
            Copy and paste (right click) each command below one by one in the cmd and press enter after each command
            Only put the next command when the one you ran is finished.

            DISM /Online /Cleanup-Image /CheckHealth
            DISM /Online /Cleanup-Image /ScanHealth
            DISM /Online /Cleanup-Image /RestoreHealth
            sfc /scannow
            

            Once it's done restart your PC


            Moonityy_ this is in Windows control panel you simply right click the audio device you want and click set as defaut device
            Control Panel > Hardware and Sound > Sound

            cdf5e997-d839-460f-b183-6193a63e4ac7-image.png

            Moonityy_ Offline
            Moonityy_ Offline
            Moonityy_
            wrote on last edited by Moonityy_
            #10

            Resxt Okay, im doing the cmd thing, what is it for exactly?
            I checked the windows control panel and the sound device but i dont have nothing more than the computer's speakersCaptura.JPG

            Resxt 1 Reply Last reply
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            • Moonityy_ Moonityy_

              Resxt Okay, im doing the cmd thing, what is it for exactly?
              I checked the windows control panel and the sound device but i dont have nothing more than the computer's speakersCaptura.JPG

              Resxt Offline
              Resxt Offline
              Resxt
              Plutonium Staff
              wrote on last edited by
              #11

              Moonityy_ the commands verify and repair corrupted system (Windows) files
              Not being able to install DirectX isn't normal

              Moonityy_ 1 Reply Last reply
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              • Resxt Resxt

                Moonityy_ the commands verify and repair corrupted system (Windows) files
                Not being able to install DirectX isn't normal

                Moonityy_ Offline
                Moonityy_ Offline
                Moonityy_
                wrote on last edited by
                #12

                Resxt okay, im trying it. After this, do I try to install DirectX again?

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                • kuh_ruhpt Offline
                  kuh_ruhpt Offline
                  kuh_ruhpt
                  wrote on last edited by
                  #13

                  Resxt I ran those commands but I got the following issue on the second command:

                  WindowsTerminal_jGhv3l5FQZ.png

                  The rest ran fine. Tried restarting but still same issue when attempting to install DX.

                  Moonityy_ 1 Reply Last reply
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                  • kuh_ruhpt kuh_ruhpt

                    Resxt I ran those commands but I got the following issue on the second command:

                    WindowsTerminal_jGhv3l5FQZ.png

                    The rest ran fine. Tried restarting but still same issue when attempting to install DX.

                    Moonityy_ Offline
                    Moonityy_ Offline
                    Moonityy_
                    wrote on last edited by
                    #14

                    kuh_ruhpt i got the same error with DirectX but in my case everything ran out succesfully in the cmd, and it showed that everything was repaired succesfully, but im still cannot install DirectX because it still giving me the same error as before

                    kuh_ruhpt 1 Reply Last reply
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                    • Moonityy_ Moonityy_

                      kuh_ruhpt i got the same error with DirectX but in my case everything ran out succesfully in the cmd, and it showed that everything was repaired succesfully, but im still cannot install DirectX because it still giving me the same error as before

                      kuh_ruhpt Offline
                      kuh_ruhpt Offline
                      kuh_ruhpt
                      wrote on last edited by
                      #15

                      Moonityy_ I have given up hope of having sound again xD my mate and I jammed but his sound worked fine but mine was gone. At least we still got to have fun.

                      Moonityy_ 1 Reply Last reply
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                      • kuh_ruhpt kuh_ruhpt

                        Moonityy_ I have given up hope of having sound again xD my mate and I jammed but his sound worked fine but mine was gone. At least we still got to have fun.

                        Moonityy_ Offline
                        Moonityy_ Offline
                        Moonityy_
                        wrote on last edited by
                        #16

                        kuh_ruhpt I think im going to give up too, i cant find anything to fix this TT.
                        btw, glad you got to have fun!

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                        • Resxt Offline
                          Resxt Offline
                          Resxt
                          Plutonium Staff
                          wrote on last edited by
                          #17

                          I can't really help you more than that if you can't even install DirectX, something is wrong on your system

                          Moonityy_ 1 Reply Last reply
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                          • Resxt Resxt

                            I can't really help you more than that if you can't even install DirectX, something is wrong on your system

                            Moonityy_ Offline
                            Moonityy_ Offline
                            Moonityy_
                            wrote on last edited by
                            #18

                            Resxt its okay! Thank you for your help! ❤

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