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  3. PLEASE HELP, ERROR, BO1 CRASH WHEN LANCHING

PLEASE HELP, ERROR, BO1 CRASH WHEN LANCHING

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  • artsko artsko

    Thank you for your reply.
    I'm completely unfamiliar with Plutonium and the forum.
    My problem is that yesterday I tried to download BO1, but when I started the game, a message appeared (see attachment).
    So I looked at what you wrote above regarding the "players" folder. I did the manipulation by creating the folder that didn't exist in my system. I was then able to launch the game in multiplayer, but the zombie still doesn't work and gives me the same error message.
    What I don't understand is that a friend downloaded the same game file as me, and everything works without changing anything.
    Could you help me?
    Oh yes, and what is this: the terminal window showing the "exception address"?

    Thanks!20250325_231618.jpg

    Hadi77KSA Online
    Hadi77KSA Online
    Hadi77KSA
    Contributor
    wrote on last edited by
    #23

    artsko

    Oh yes, and what is this: the terminal window showing the "exception address"?

    It’s the window that opens when you press play. See the window behind the error message:
    img

    Could you also provide a screenshot of the storage\t5\players folder?

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    • artsko Offline
      artsko Offline
      artsko
      wrote on last edited by
      #24

      I didn't have players so I created it and put the folders that you advice. And after this multiplayer worked but not zombi.
      and when I will see the error code. I have 2 : Exception Code: 0xC0000005 Exception Address: 0x0073B745 plutonium

      Hadi77KSA 1 Reply Last reply
      0
      • artsko artsko

        I didn't have players so I created it and put the folders that you advice. And after this multiplayer worked but not zombi.
        and when I will see the error code. I have 2 : Exception Code: 0xC0000005 Exception Address: 0x0073B745 plutonium

        Hadi77KSA Online
        Hadi77KSA Online
        Hadi77KSA
        Contributor
        wrote on last edited by
        #25

        artsko that exception address isn’t the one I’m used to for zombies. Please provide screenshots of the terminal and the players directory.

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        • artsko Offline
          artsko Offline
          artsko
          wrote on last edited by
          #26

          In the end, the game works perfectly. I don't know what modification made it work.
          I uninstalled all the Plutonium files from my PC, redownloaded everything, and added the folders you listed to Players, removing my profile picture (I don't know if that's related).
          Thank you so much for your help!

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          • Hadi77KSA Hadi77KSA

            Driver Method

            Press Win+R, write this: dxdiag, press Ok, select Display in the window that opens, then look at the Device section for your device name and manufacturer. After you determine those, update your graphics drivers.

            • https://www.nvidia.com/drivers/
            • https://www.amd.com/drivers/
            • https://downloadcenter.intel.com/
            • OEM website of your device

            CFG Method

            1. Press Win+R and paste this path: %localappdata%\Plutonium\storage\t5
            2. Open the players folder (create it if it doesn’t exist)
            3. Place the .cfg files from the following link into the players folder https://mega.nz/folder/9ksUkSrA#TRYDTvno7hW_khFlJCB7mg
            joshcool909 Offline
            joshcool909 Offline
            joshcool909
            wrote on last edited by
            #27

            Hadi77KSA It didnt work, still showing the error

            Hadi77KSA 1 Reply Last reply
            0
            • joshcool909 joshcool909

              Hadi77KSA It didnt work, still showing the error

              Hadi77KSA Online
              Hadi77KSA Online
              Hadi77KSA
              Contributor
              wrote on last edited by
              #28

              joshcool909 either your specs are too weak or you’re facing a different exception address than the ones my comment fix. I don’t have other suggestions for the exception addresses in this thread.

              joshcool909 1 Reply Last reply
              0
              • joshcool909 Offline
                joshcool909 Offline
                joshcool909
                wrote on last edited by
                #29
                This post is deleted!
                1 Reply Last reply
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                • Hadi77KSA Hadi77KSA

                  joshcool909 either your specs are too weak or you’re facing a different exception address than the ones my comment fix. I don’t have other suggestions for the exception addresses in this thread.

                  joshcool909 Offline
                  joshcool909 Offline
                  joshcool909
                  wrote on last edited by
                  #30

                  Hadi77KSA What are specs? And how can I check if they're weak or not?

                  Hadi77KSA 1 Reply Last reply
                  0
                  • joshcool909 joshcool909

                    Hadi77KSA What are specs? And how can I check if they're weak or not?

                    Hadi77KSA Online
                    Hadi77KSA Online
                    Hadi77KSA
                    Contributor
                    wrote on last edited by
                    #31

                    joshcool909 system specifications, i.e. the hardware components. I’d say to use a website that compares hardware components between your specs and the game’s minimum requirements as listed on the Steam page of the game.

                    joshcool909 1 Reply Last reply
                    0
                    • joshcool909 Offline
                      joshcool909 Offline
                      joshcool909
                      wrote on last edited by
                      #32
                      This post is deleted!
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                      • Hadi77KSA Hadi77KSA

                        joshcool909 system specifications, i.e. the hardware components. I’d say to use a website that compares hardware components between your specs and the game’s minimum requirements as listed on the Steam page of the game.

                        joshcool909 Offline
                        joshcool909 Offline
                        joshcool909
                        wrote on last edited by
                        #33

                        Hadi77KSA Everything looks good to me, i got 8 gig ram and bo2 runs perfectly fine

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                        • Hadi77KSA Hadi77KSA referenced this topic on
                        • carrington Offline
                          carrington Offline
                          carrington
                          wrote on last edited by
                          #34

                          Hello friends, I get the following error code, and the only thing I did was reset the PC to factory settings, but now I get this error, but BO2 does enter correctly. What doesn't work is BO1, despite many methods I've tried, it doesn't want to work.

                          I speak Spanish, but they respond faster if I speak English. I look forward to your response.

                          Captura de pantalla 2025-10-11 095517.png

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                          0
                          • Hadi77KSA Hadi77KSA

                            Driver Method

                            Press Win+R, write this: dxdiag, press Ok, select Display in the window that opens, then look at the Device section for your device name and manufacturer. After you determine those, update your graphics drivers.

                            • https://www.nvidia.com/drivers/
                            • https://www.amd.com/drivers/
                            • https://downloadcenter.intel.com/
                            • OEM website of your device

                            CFG Method

                            1. Press Win+R and paste this path: %localappdata%\Plutonium\storage\t5
                            2. Open the players folder (create it if it doesn’t exist)
                            3. Place the .cfg files from the following link into the players folder https://mega.nz/folder/9ksUkSrA#TRYDTvno7hW_khFlJCB7mg
                            lakiiii27 Offline
                            lakiiii27 Offline
                            lakiiii27
                            wrote on last edited by
                            #35

                            Hadi77KSA said in PLEASE HELP, ERROR, BO1 CRASH WHEN LANCHING:

                            %localappdata%\Plutonium\storage\t5

                            thaaaaaaanksss

                            1 Reply Last reply
                            0
                            • Hadi77KSA Hadi77KSA

                              Driver Method

                              Press Win+R, write this: dxdiag, press Ok, select Display in the window that opens, then look at the Device section for your device name and manufacturer. After you determine those, update your graphics drivers.

                              • https://www.nvidia.com/drivers/
                              • https://www.amd.com/drivers/
                              • https://downloadcenter.intel.com/
                              • OEM website of your device

                              CFG Method

                              1. Press Win+R and paste this path: %localappdata%\Plutonium\storage\t5
                              2. Open the players folder (create it if it doesn’t exist)
                              3. Place the .cfg files from the following link into the players folder https://mega.nz/folder/9ksUkSrA#TRYDTvno7hW_khFlJCB7mg
                              aviciimoh Offline
                              aviciimoh Offline
                              aviciimoh
                              wrote on last edited by
                              #36

                              Annotation 2026-01-18 004054.png

                              brooo can u help me plz same issue when i play zombie but not all map

                              1 Reply Last reply
                              0
                              • Hadi77KSA Hadi77KSA

                                Driver Method

                                Press Win+R, write this: dxdiag, press Ok, select Display in the window that opens, then look at the Device section for your device name and manufacturer. After you determine those, update your graphics drivers.

                                • https://www.nvidia.com/drivers/
                                • https://www.amd.com/drivers/
                                • https://downloadcenter.intel.com/
                                • OEM website of your device

                                CFG Method

                                1. Press Win+R and paste this path: %localappdata%\Plutonium\storage\t5
                                2. Open the players folder (create it if it doesn’t exist)
                                3. Place the .cfg files from the following link into the players folder https://mega.nz/folder/9ksUkSrA#TRYDTvno7hW_khFlJCB7mg
                                GeraCxHx Offline
                                GeraCxHx Offline
                                GeraCxHx
                                wrote on last edited by
                                #37

                                Hadi77KSA Funciona completamente para resolver

                                Exception Code: 0xC0000005
                                Exception Address: 0x0071F125

                                1 Reply Last reply
                                0
                                • Hadi77KSA Hadi77KSA

                                  Driver Method

                                  Press Win+R, write this: dxdiag, press Ok, select Display in the window that opens, then look at the Device section for your device name and manufacturer. After you determine those, update your graphics drivers.

                                  • https://www.nvidia.com/drivers/
                                  • https://www.amd.com/drivers/
                                  • https://downloadcenter.intel.com/
                                  • OEM website of your device

                                  CFG Method

                                  1. Press Win+R and paste this path: %localappdata%\Plutonium\storage\t5
                                  2. Open the players folder (create it if it doesn’t exist)
                                  3. Place the .cfg files from the following link into the players folder https://mega.nz/folder/9ksUkSrA#TRYDTvno7hW_khFlJCB7mg
                                  nachitoxxx Offline
                                  nachitoxxx Offline
                                  nachitoxxx
                                  wrote on last edited by
                                  #38

                                  Hadi77KSA TY VERY MUCH THIS SOLVED THE PROBLEM, i was looking for a solution in all youtube and forums and this is the only one that worked.

                                  1 Reply Last reply
                                  0
                                  • Hadi77KSA Hadi77KSA

                                    Driver Method

                                    Press Win+R, write this: dxdiag, press Ok, select Display in the window that opens, then look at the Device section for your device name and manufacturer. After you determine those, update your graphics drivers.

                                    • https://www.nvidia.com/drivers/
                                    • https://www.amd.com/drivers/
                                    • https://downloadcenter.intel.com/
                                    • OEM website of your device

                                    CFG Method

                                    1. Press Win+R and paste this path: %localappdata%\Plutonium\storage\t5
                                    2. Open the players folder (create it if it doesn’t exist)
                                    3. Place the .cfg files from the following link into the players folder https://mega.nz/folder/9ksUkSrA#TRYDTvno7hW_khFlJCB7mg
                                    stzrm.zeroseven Offline
                                    stzrm.zeroseven Offline
                                    stzrm.zeroseven
                                    wrote last edited by
                                    #39

                                    Hadi77KSA Hey Man, Would be really helpful if you reupload the cfg file as it is unavailable now

                                    Hadi77KSA 1 Reply Last reply
                                    0
                                    • stzrm.zeroseven stzrm.zeroseven

                                      Hadi77KSA Hey Man, Would be really helpful if you reupload the cfg file as it is unavailable now

                                      Hadi77KSA Online
                                      Hadi77KSA Online
                                      Hadi77KSA
                                      Contributor
                                      wrote last edited by
                                      #40

                                      stzrm.zeroseven they’re still available.

                                      1 Reply Last reply
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